#21,025 #107 #2,123

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Emerald Palms

12325 Sw 151st St, Miami, FL 33186
(75 Reviews)
$1,826 - $2,931/mo
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Floor Plans & Pricing

1 Bedroom

Pearl

1 Bed, 1 Bath | 730 sq. ft.

$1,826

15 Available Units

See Floor Plan Details

Jade

1 Bed, 1 Bath | 711 sq. ft.

$1,881

2 Available Units

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Topaz

1 Bed, 1 Bath | 731 sq. ft.

$1,931

1 Available Unit

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Opal

1 Bed, 1 Bath | 721 sq. ft.

See Floor Plan Details

2 Bedrooms

Amethyst

2 Beds, 2 Baths | 980 sq. ft.

$2,241

11 Available Units

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Diamond

2 Beds, 2 Baths | 1,157 sq. ft.

$2,617

3 Available Units

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Ruby

2 Beds, 1.5 Baths | 1,009 sq. ft.

$2,476

2 Available Units

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Amber

2 Beds, 2 Baths | 924 sq. ft.

$2,416

1 Available Unit

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Mandarin

2 Beds, 2 Baths | 1,073 sq. ft.

$2,425

1 Available Unit

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Onyx

2 Beds, 2 Baths | 1,139 sq. ft.

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Sapphire

2 Beds, 2 Baths | 1,157 sq. ft.

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Garnet

2 Beds, 2 Baths | 1,047 sq. ft.

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3 Bedrooms

Emerald

3 Beds, 2.5 Baths | 1,290 sq. ft.

$2,731

3 Available Units

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Aquamarine

3 Beds, 2 Baths | 1,329 sq. ft.

$2,931

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Emerald Palms Reviews

(74)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

12/29/2023

Overpriced

I applied a few months ago and after application I was blown off for days. Leasing office has terrible communication. They won’t answer the phone and have terrible customer service. I moved in because I was desperate but curtains were missing. The closet and dryer… See More >
    Review Author Icon

    anonymous

    Resident 2022

    1/29/2023

    Horrible experience. Do not rent here.

    This is easily THE WORST experience i’ve ever had as a tenant in my entire life. RENTER BEWARE, DO NOT MOVE HERE. From the beginning there were always issues with our unit and many others including cockroaches, colossal ants, roof leaks which destroyed our property… See More >
      Review Author Icon

      Kayla_u

      Resident 2021 - 2022

      1/15/2022

      Leasing office manager is rude! Everyone don’t answer the phone on purpose, they will be there all day and ignore it. Charged to register our cars for the gate, but gate is never closed!! Anyone can come in at night and you will have a… See More >

        Updated Review

        Review Author Icon

        Manuel_H646

        Resident 2019 - 2021

        11/6/2021

        MI experiencing es terrible me fui hace 4 meses y todavia no me an devuelto el fondo cada ves que llamo es un cuento si no me resuelven voy a poner un abogado el cual ellos van a pagar ,si uno les debiera dinero lo… See More >
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          anonymous

          Resident 2017 - 2021

          10/9/2021

          Security is compromised. Main gates are never closed. Outside Peoples can come in and go out freely, no restrictions to the outsiders. No CCTV Camera. My car stolen from society recently. Park cars at your own risk.

            Review Author Icon

            anonymous

            Resident 2017 - 2021

            9/15/2021

            Management is horrible, rude and unprofessional. Stay away, there is much better out there! Maintenance have no idea what they are doing. A bunch of old but inexperienced men that are more like basic handymen with no special skills to resolve serious issues. Emergencies are… See More >
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              JacqyDapena

              Resident 2020 - 2021

              8/24/2021

              So my biggest issue was and still is getting them to answer questions without having to go to the office. Since day one getting help that was effective was impossible. I hated dealing with the office so I handled a lot, because it felt like… See More >
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                Marsha D.

                Resident 2017 - 2020

                11/5/2020

                We have been residents at Emerald Palms apartment homes for over 3 years. I have seen people come and go, but we have stayed. There is just some thing about this place that makes you feel at home. Perhaps it's the management that has always… See More >
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                  F Norm_M

                  Resident 2020

                  8/24/2020

                  We left this community at the end of one year. Local management is unable to resolve problems. And there are problems. They did/do not return calls or respond to emails. Happy to no longer be a resident.

                    Review Author Icon

                    Luvyulz14@aol.com

                    Resident 2016 - 2017

                    8/15/2017

                    Amen The lease ended May2017. They claimed that our carpet needed to be changed and without our concent they changed the whole carpet in the bedroom even after I told them I had videos and pictures of the carpet clean. They still stole $400 off our deposit… See More >
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                      anonymous

                      Resident 2008 - 2017

                      3/27/2017

                      I have been living at Emerald Palms for maybe 7 years. When I first moved in, the association was different including ALL the staff. They were very nice, respectful, and the community had a security guard. The gates always worked and there was a stick… See More >
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                        anonymous

                        Resident 2016 - 2017

                        1/31/2017

                        Pros: this community is very well put together, maintained, and is in control. I am a property manager with 274 units. This property for over 500 units is surprisingly calm, quite, and neighbors are respectful. My apartment is perfect. Its clean, no leaks, cold ac, just all… See More >
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                          anonymous

                          Resident 2011 - 2015

                          6/3/2015

                          The management is awful, service is poor. be careful when you move out, they won't let you go free.… See More >
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                            anonymous

                            Resident 2011 - 2015

                            6/2/2015

                            The management is awful, and the service is poor. Adding charges in the middle of contract, be careful when you move out, they would not let you go free.

                              Review Author Icon

                              DRSHEER

                              Resident 2013 - 2015

                              3/26/2015

                              Submitted Work Request #7445-1 back in October, still not fixed. Had to spend money to fix it myself. Submitted Work Request#8631-1 4 weeks ago. Sent 12 e-mails of this problem, never got a reply. I followed up with a visit to the… See More >
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                                Mary8274

                                Resident 2012 - 2014

                                5/14/2014

                                These apartments are a horrible place to live past a year. Our A/C breaks down every 3 months and what they refer to 24hr emergency maintenance is actually a guy who calls u back staying he lives to far to return to the property and… See More >
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                                  anonymous

                                  Resident 2007 - 2014

                                  5/5/2014

                                  This complex charges a lot of money yet its customer service, leasing office, corporate office, etc. do nothing to address tenants concerns. There is very poor lighting; the fence/gate is broken in many areas, which has allowed for an influx in crimes this year… See More >
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                                    John2244

                                    Resident 2014

                                    3/15/2014

                                    It was a great society to live however now a days its worst. There is not security these days. 3-4 robbery already happened in last 2 weeks and management is not listening. As per leasing office they are not responsible for this and they will… See More >
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                                      emilsor

                                      Resident 2013

                                      2/12/2014

                                      Emerald palms is a great place to live each apartment includes special house guest at no extra charge! Mine came with worms! :) Being new in town I found this amenity extra helpful. After a long day of work you can come home a relax… See More >
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                                        miami50

                                        Resident 2011 - 2013

                                        9/18/2013

                                        Moved here because they had guards at gate. The new owners let them go. Since then because I live near the pool, there is loud people in the pool at all hours of the night. They refuse to put locks on the gates of the… See More >
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                                          anonymous

                                          Resident 2011 - 2013

                                          8/22/2013

                                          Do not move in here! I have been here a few years and used to love it here but now a new management group is here and they are terrible. They do not care about their tenants or their safety. They have… See More >
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                                            anonymous

                                            Resident 2013

                                            4/10/2013

                                            This is by far the worst place I've ever lived. I hated every second of it. I never got a full night of sleep because I could hear every footstep, door closing, baby crying, and toilet flushing. The buildings have absolutely no sound-proofing, which drove… See More >
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                                              jay7777

                                              Resident 2013

                                              4/9/2013

                                              I lived in ep for 1 year. I first moved by the gate, but the constant squeal of the gate, the tire trap & loud radios kept me up. So I moved to the back near the maintenance shed which was really quiet at night.… See More >
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                                                anonymous

                                                Resident 2011 - 2013

                                                2/14/2013

                                                Since the new management company took over in December 2012/January 2013, this place has gone from a nice complex with helpful staff, to an unkept complex and unresponsive staff. The front gates NEVER work, people always tailgate their way through. They fired the guards and… See More >
                                                  Review Author Icon

                                                  vacationrenter2013

                                                  prospectiveVisited 2013

                                                  1/7/2013

                                                  Don't rent here! They do not honor their contract!… See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 450. Restrictions: Breed restrictions: Akitas, Alaskan Malamutes, American Bull Terrier aka Pit Bull, Chow, Doberman Pinscher, German Shepherd, Great Dane, Presa Canario, Rottweiler, Staffshire Terrier, Siberian Huskies, Wolf hybrid and mixed breeds that include one of the above restricted breeds.. Pet Limit: 2. Comments: 1st pet =1 time pet fee of $300. 2nd pet = 1 time pet fee of $150. No deposit or additional pet rent fees required for new leases.
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                                                    • Cats Allowed
                                                      Fee: $300 ~ 450. Restrictions: Breed restrictions: Akitas, Alaskan Malamutes, American Bull Terrier aka Pit Bull, Chow, Doberman Pinscher, German Shepherd, Great Dane, Presa Canario, Rottweiler, Staffshire Terrier, Siberian Huskies, Wolf hybrid and mixed breeds that include one of the above restricted breeds.. Pet Limit: 2. Comments: 1st pet =1 time pet fee of $300. 2nd pet = 1 time pet fee of $150. No deposit or additional pet rent fees required for new leases.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Amazon Package Lockers
                                                    • Business Center
                                                    • Gated Access
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Resort Style Swimming Pool
                                                    • Spa
                                                    • State of the Art Fully Equipped Fitness Center
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                                                    Leasing

                                                    Life at Emerald Palms is about options. This gated community has an enticing resort-style appeal with 1, 2 and 3-bedroom apartments and townhomes designed around winding waterways and lush tropical landscape. Nestled in a peaceful area of South Miami, Emerald Palms unbeatable location is near the University of Miami South Campus, Miami Zoo and the trendy and vibrant nightlife and cultural activities of South Beach. Inside each apartment home you ll find European style cabinetry, ceramic tile floors and private screened patios. Amazing amenities include a resident clubhouse, business center, a fully equipped fitness center, two spectacular pools, spa, and serene lake views. Highway access is just minutes away making it easy to access everything Miami has to offer. Emerald Palms we ve taken care of every detail, all you must do is enjoy!
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 06:00 PM

                                                    Questions & Answers (2)

                                                    Manuel_H646
                                                    Asked on: 01/30/2021
                                                    Q: When they clean, only every 3 or 4 months
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 75 number of votes by renters, Emerald Palms is currently rated 2.5 out of 5 stars.
                                                    Emerald Palms is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Emerald Palms is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Emerald Palms is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Emerald Palms is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Emerald Palms is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Emerald Palms is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Fee: $300 ~ 450
                                                    Restrictions: Breed restrictions: Akitas, Alaskan Malamutes, American Bull Terrier aka Pit Bull, Chow, Doberman Pinscher, German Shepherd, Great Dane, Presa Canario, Rottweiler, Staffshire Terrier, Siberian Huskies, Wolf hybrid and mixed breeds that include one of the above restricted breeds.
                                                    Pet Limit: 2
                                                    Comments: 1st pet =1 time pet fee of $300. 2nd pet = 1 time pet fee of $150. No deposit or additional pet rent fees required for new leases.
                                                    Cats Allowed
                                                    Fee: $300 ~ 450
                                                    Restrictions: Breed restrictions: Akitas, Alaskan Malamutes, American Bull Terrier aka Pit Bull, Chow, Doberman Pinscher, German Shepherd, Great Dane, Presa Canario, Rottweiler, Staffshire Terrier, Siberian Huskies, Wolf hybrid and mixed breeds that include one of the above restricted breeds.
                                                    Pet Limit: 2
                                                    Comments: 1st pet =1 time pet fee of $300. 2nd pet = 1 time pet fee of $150. No deposit or additional pet rent fees required for new leases.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    Emerald Palms

                                                    March 2024

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                                                    Emerald Palms is a 711 - 1,329 sq. ft. apartment in Miami in zip code 33186. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,826. Nearby cities include Miami Springs, Virginia Gardens, Coral Gables, West Miami, and El Portal.

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