River Reach Apartments
#9,885 #15 #1,206

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River Reach Apartments

2000 River Reach Drive, Naples, FL 34104
(215 Reviews)
$1,757 - $2,221/mo
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Move-In Specials

Limited Availability! CALL NOW and ask about our newly renovated options in both 1- and 2-bedroom floorplans! - Apply today!

Floor Plans & Pricing

1 Bedroom

The Newport Classic

1 Bed, 1 Bath | 746 sq. ft.

$1,757

See Floor Plan Details

The Newport

1 Bed, 1 Bath | 746 sq. ft.

$1,822

See Floor Plan Details

2 Bedrooms

The Riviera Classic

2 Beds, 2 Baths | 1,047 sq. ft.

See Floor Plan Details

The Martinique Classic

2 Beds, 2 Baths | 1,008 sq. ft.

$2,111

See Floor Plan Details

The Riviera

2 Beds, 2 Baths | 1,047 sq. ft.

$2,221

See Floor Plan Details

The Martinique

2 Beds, 2 Baths | 1,008 sq. ft.

$2,221

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

B-

Review Ratings

Noise

3.0

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.5 days

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River Reach Apartments Reviews

(214)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

9/26/2023

TERRIBLE!!!

POR FAVOR SI ALGUIEN BUSCA RENTA !! NO SE LES OCURRA VIVIR EN ESTE LUGAR. DE LO ƚNICO QIE SE ENCARGAN ES DE ROBARTE EL DINERO TODOS LOS MESES Y NO HACEN ABSOLUTAMENTE NADA , ESTE LUGAR SE ESTƁ CAYENDO A PEDAZOS, LOS BANOS NOā€¦Ā See More >
    Manager

    9/28/2023

    River Reach Apartments
    Nos decepciona saber que no tuvo una experiencia mĆ”s positiva con nosotros en River Reach. Nos gustarĆ­a tener una mejor comprensiĆ³n de su experiencia. ComunĆ­quese con nosotros al (239) 429-0795 lo antes posible y haremos todo lo posible para resolver este problema con usted.
    Review Author Icon

    anonymous

    Resident ā€¢ 2017 - 2023

    8/21/2023

    Maintenance Staff is the Best!

    Just had Alejandro and Yovanni in for a maintenance issue. Very courteous and friendly. They did a great job - we've always found both the office staff and maintenance staff members to be responsive and polite.ā€¦Ā See More >
      Manager

      8/24/2023

      River Reach Apartments
      Thanks for your praise and kind words about our team. We strive to provide top-notch customer service in all we do. Thank you, and have a fantastic day!
      1.0(1 rating)
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2022

      1/13/2023

      POTENTIAL TENANTS BEWARE- PLEASE READ

      I rarely ever waste time writing reviews, but I NEED POTENTIAL TENANTS TO BEWARE. PLEASE READ!! First off, the communication from this leasing company is anything but acceptable. My leasing agent, --------- -------, does not know how to do her job. Our applications were approvedā€¦Ā See More >
        Manager

        4/21/2023

        River Reach Apartments
        Kalin, we are sorry your experience was not positive at River Reach. We wish you the best of luck with your new home.
        1.0(1 rating)
        Review Author Icon

        anonymous

        Resident ā€¢ 2021 - 2022

        5/24/2022

        Horrible place

        I moved to River Reach in August of 2021. During this time I had 25 work orders for the apartment, mold in air handler and under sink, electrical, water damage, cabinet doors falling off, cock roach issue, list goes on. The maintenance is worst everā€¦Ā See More >
          Manager

          9/11/2022

          River Reach Apartments
          We apologize that you have had a negative experience with River Reach. It's discouraging to see that we may not have been able to turn it around yet? We understand there may have been some bumps in the road and are dedicated to resolving your concerns. If this is the case, please reach out immediately so we may resolve any further concerns. Sarah is still here in our office, and we welcome a conversation. We would like to work towards a resolution, so if you are willing, please reach out to us at (239) 643-2992 to discuss this further.
          1.0(1 rating)
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2022

          1/10/2022

          I haven't had any problems with maintenance while living here. The problem is the Valet Trash I'm forced to pay. It is a service that isn't being rendered. I've made phone calls, I've complained, and no results. It's actually getting worse! From now on, everyā€¦Ā See More >
            Manager

            11/24/2022

            River Reach Apartments
            We appreciate you taking the time to leave us your feedback. We are dedicated to resolving any issues with our valet trash vendor and want the service issue to be corrected. If you are still experiencing any issues with valet trash, please contact us immediately so we may work toward a resolution.
            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2022

            1/6/2022

            Unfortunately, I will be moving out in 30 days because they did not renew my lease. They are liars for sure when they told me that it was Corporate that decided not to renew my lease. I know this because last year they told meā€¦Ā See More >
              Manager

              11/24/2022

              River Reach Apartments
              We would like to have a better understanding about your experience. Please reach out to us at (239) 643-2992 at your earliest convenience and we will do our best to resolve this with you.
              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2021

              12/7/2021

              BEWARE BEWARE BEWARE!!! Geez, where to start about how bad this place is. Maintenance workers ALWAYS have to go back to their shop multiple times to get something that they need to make the necessary repairs instead of bringing everything they need to repair issuesā€¦Ā See More >
                Manager

                12/10/2021

                River Reach Apartments
                Hi, thank you for taking the time to share your feedback. We are sorry to hear you are not having a good experience and would love to speak with you and address all your concerns. Our maintenance team is now fully staffed and most vendors carry more parts to complete service requests more efficiently and quickly. We are also continuously working on many projects throughout the community, including lighting. Many reminders and lease violations have been sent to our residents in regards to cleaning after their pets. We do have a great porter that is constantly ensuring the sidewalks, areas around the buildings, and the entire community are cleaned daily. You will find that many Naples communities have similar pet fees, late fees, and rental increases due to the housing market changes. Our goal is to continuously improve the community and ensure our residents are happy. Please contact us at 239-643-2992. -River Reach Manager.
                1.0(1 rating)
                Review Author Icon

                anonymous

                Resident ā€¢ 2012 - 2021

                11/2/2021

                We have lived at River Reach for the past ten years in both a one-bed and two-bed. The two-bed faces a nice courtyard that our cat loves looking over at night from the spacious lanais. Any maintenance requests have been met promptly. The apartment itselfā€¦Ā See More >
                  Manager

                  12/9/2021

                  River Reach Apartments
                  Hello, thank you for taking the time to share your experience! We love having boat parking and kayak storage, as well as a ramp for easy access to the Gordon River. Please let us know if thereā€™s ever anything we can do to continue making your experience at River Reach great! -River Reach Team.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2020 - 2021

                  10/18/2021

                  Poor management, they will not take any of your concerns seriously. They will not reach out to you to help you but they will reach out to collect rent. Rent is extremely overpriced. The apartments are very small, you can hear everything your neighbors areā€¦Ā See More >
                    Manager

                    12/9/2021

                    River Reach Apartments
                    Thanks for your feedback. I apologize for the moments you have felt your concerns were not addressed properly. I can assure you my goal is to resolve any issues you have. The market in Naples has changed drastically in the past year and weā€™ve seen the difference in rental rates throughout the entire city. We do not charge any maintenance charges, but do have a valet trash as we use a company to pick up trash at every door 5 days a week. I would love to speak with you and address any concerns, including getting any service requests you may have completed promptly. Please call me at 239-643-2992 when you have a moment. -River Reach Manager.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2020 - 2021

                    4/23/2021

                    Sad to say that this is the worst apartment community I have ever lived in. First, let's start with the sound. If you live on the first floor, you will hear every single movement your neighbor above you is doing, especially if they are wearingā€¦Ā See More >
                      Manager

                      12/9/2021

                      River Reach Apartments
                      Thank you for sharing your feedback. We are sad to hear you have not enjoyed your residency with us thus far. It is our goal to make our residents happy and address all service requests as promptly as possible. We apologize for any delay in completing a service request for you, many vendors and supplies were previously on backorder. We will be sure to also share this information with our entire team to ensure all items at our amenities are restocked daily. If you are experiencing issues with your neighbors noise level, especially during quiet hours, please let us know. We are able to address it immediately. We value you and I would love the opportunity to address your concerns, please call me at 239-643-2992. -River Reach Manager.
                      Review Author Icon

                      Bernadette_C468

                      Resident ā€¢ 2020

                      12/10/2020

                      the office staff are very friendly when you move in but if you have a problem they are nasty and blame you. they dont take responsibility for issues such as the gym not being clean or fixing things you point out to them especially ifā€¦Ā See More >
                        Manager

                        12/11/2020

                        River Reach Apartments
                        Hello Bernadette, thank you for your review of River Reach-- we are always looking for ways we can improve out customer service. I know that when you moved out we reviewed that both of your signed renewal lease, and your updated rental lease did have a date for December, when you did move in during November. We do sometimes offer extended lease terms, and, apologize if you feel that this did not meet your ideal moving time frame. We do our best to address all work orders in a 24-48 hour time frame and are happy to address in a follow up should the issue need any clarification, however, after reviewing your work order history I do not see any reopened work orders in a short time frame. Thank you again for your feedback and I hope your move went smoothly. Sunny regards, River Reach Apartments

                        Updated Review

                        Review Author Icon

                        wycoto24

                        Resident ā€¢ 2020

                        11/25/2020

                        The staff is friendly but clearly don't know how to run a proper business. My pregnant wife and I signed what we thought was a transfer agreement that locked us in to move from a 1 bedroom 1 bathroom to a 2 bedroom 2 bathroomā€¦Ā See More >
                          Manager

                          11/25/2020

                          River Reach Apartments
                          Hello Wyatt! As discussed on the phone with Ashlynn, we do apologize in the confusion about the transfer process. While we did secure all of the paperwork for your transfer we were working on selecting an apartment with you that full fit your needs of your growing family. We are very happy you reached out so that we were able to offer you additional apartments that are available in your timeframe and making other accommodations to help facilitate this move for you! We hope that we can work with you to resolve this problem and earn back your previous glowing review from earlier in the week! Sunny regards, River Reach Management
                          Review Author Icon

                          collegeboard20aa@gmail.com

                          Resident ā€¢ 2020

                          11/23/2020

                          My experience at River Reach has been a good one! It's central in town yet it's a peaceful, quiet neighborhood. Maintenance is quick, and the office is responsive to my needs. No mold or pests in sight. It's beautiful here! Aracely Aguileraā€¦Ā See More >
                            Manager

                            11/23/2020

                            River Reach Apartments
                            Aracely-- We are so happy you love living at River Reach ! We have made great improvements since we purchased this property to offer a fabulous maintenance team, awesome office staff and an all around beautiful community to be a part of!
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2020

                            11/23/2020

                            River Reach is such a beautiful property. The various amenities (i.e fitness center, pools, tennis court) are just what I need to wind down on the weekdays and relax on weekends. The office staff is always willing to help in any capacity and they areā€¦Ā See More >
                              Manager

                              11/23/2020

                              River Reach Apartments
                              Hello! We wish we knew which resident we could thank for their kind review! But, just know that we appreciate the feedback and love that you are enjoying your stay with us at River Reach. We hope that you enjoy our socially distances activities and contests that we have right now, and can't wait to thank you personally at our next resident event ! Sunny regards, River Reach Management
                              Review Author Icon

                              dburke18

                              Resident ā€¢ 2019 - 2020

                              11/23/2020

                              I have lived here for just over a year and have loved every minute of it! I moved here from up north to get away from the cold and River Reach is like living at a resort. Whenever I have a problem with my apartmentā€¦Ā See More >
                                Manager

                                11/23/2020

                                River Reach Apartments
                                Thank you for your kind review! We love our beautiful amenities and fabulous maintenance staff as well, & of course you can beat the fabulous Naples weather (which of course we didn't create, but we will TOTALLY take credit for!). We hope to see you hanging out at our fishing pier or at our next resident event! Sunny regards, River Reach Management
                                Review Author Icon

                                Donna1201

                                Resident ā€¢ 2019

                                11/4/2019

                                I love River Reach for so many reasons: pools, gym, events, access to river, running path, dog bark, cleanliness, amazing staff and best of all amazing maintanence staff. They have bern tremendously incredible and it needs to be noted and applauded. Here is something Iā€¦Ā See More >
                                  Manager

                                  7/8/2020

                                  River Reach Apartments
                                  Hello Donna! We are so happy you love living at River Reach-- we love having you! It is our goal to respond to work order requests within 24-48 hours so that you can put all maintenance worries aside and enjoy every weekend on our beautiful grounds ! We look forward to seeing you at one of our upcoming resident events ! Sunny regards, River Reach
                                  Review Author Icon

                                  BobanSs

                                  Resident ā€¢ 2017 - 2019

                                  10/24/2019

                                  When I was moving in, it seemed very nice and I was wondering why would anyone leave a negative review of this place. I though it must be because it's a little expensive for what it is. Well, let me tell you. They charge youā€¦Ā See More >
                                    Manager

                                    7/8/2020

                                    River Reach Apartments
                                    Thank you for your review, we do like feedback so that we can take every opportunity to improve. I do want to apologize if you feel that you were not informed fully of your charges prior to receiving the final account statement. We typically conduct a pre-move out inspection to determine if any major renovations need to occur between residents, or if anything need to be placed on order to be replaced between residents. Often, this part of the process we cannot check things like carpet or a final cleaning as we are unable to see these items fully until all furniture is out. Similarly with carpeting we always attempt to clean the carpet first prior to replacing it in an effort to save on costs. Once cleaned, we check the front and back for stains & evidence of pet damage that may not be seen from the front. Because we do this process between each resident, we are able to typically determine when the damage occurred; in addition to that, we do charge at the depreciated value of the carpet if that carpet was in fact not "new" at move in. I hope that with this explanation, that you feel that it is never our intention to wrongly charge a resident, but instead, provide the next person with an apartment that has been made ready to our cleanliness standard. Should you want to discuss this further, I encourage you to contact the office so we can review with you. Sunny regards, River Reach Management
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2019

                                    7/19/2019

                                    I have been living here at River Reach over three years and the recent changes that have been made with office and maintenance have been the best yet! I am so excited about Chris the new maintenance staff member. Putting in my service request thisā€¦Ā See More >
                                      Manager

                                      7/8/2020

                                      River Reach Apartments
                                      We are so happy you have had a positive experience with Chris ! Especially since he is now our maintenance supervisor, we are sure to keep all of your work order requests moving quickly. Thank you for living at River Reach! Sunny regards, River Reach
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2019

                                      6/7/2019

                                      Caitlin and Linette both were an absolute pleasure to work with. Knowledgeable, attentive, and quick to look into any questions that came up. I highly recommend these young ladies if you are looking to rent an exceptional apartment in an exquisite neighborhood.

                                        Review Author Icon

                                        Stephanie_J276

                                        Resident ā€¢ 2019

                                        6/7/2019

                                        I first of all want to give and big thank you to Chris the new maintenance man. Very nice guy! I also wanted to say I have lived here for little over 3 years and take it from someone that has rented elsewhere....this I aā€¦Ā See More >
                                          Review Author Icon

                                          Micahel Dillon

                                          Resident ā€¢ 2019

                                          5/15/2019

                                          So glad I chose to call River Reach home over 8 months ago! I am look forward to another year with them as well! If you are looking for a place in Naples I would strongly recommend River Reach. I absolutely love using our poolā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2019

                                            5/12/2019

                                            I've lived in River Reach for about 3 years now. I read some of the reviews and think it's crazy and completely far fetched on what they are saying. Take it from someone who has lived here for three years and I WILL be renewingā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2019

                                              4/25/2019

                                              Staff is helpful and there are plenty staff people, however, because we signed our lease while in another state, we were not informed of certain things that reflect in our rent. IE, valet trash service cost of $25/month which is non-negotiable and some added serviceā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2019

                                                2/14/2019

                                                The locations and amentities are tough to beat for the price. The trade off is being tucked behind the river and dealing with Florida problems like mosquitos and spiders. But I love being by the river and able to fish and kayak. It's not gated,ā€¦Ā See More >
                                                  Review Author Icon

                                                  Anne_R186

                                                  Resident ā€¢ 2018

                                                  12/11/2018

                                                  Staff are friendly and responsive, pets are adored, building and grounds are well-kept and managed. There are plenty of outdoor areas and activity equipment available for use, including 2 pools and river access. Indoor workout building with sufficient equipment for many users. Great location too!

                                                    Manager

                                                    11/23/2020

                                                    River Reach Apartments
                                                    Hello Anne ! Thank you so much for your kind review! We do love our furry family members here-- we even have 3 bark parks for them to explore across our 62 acre community ! Thank you for review and happy holidays!
                                                    1.0(1 rating)

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Boat Parking Available
                                                    • Reserved Parking Available
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Amazon Hub Package Lockers
                                                    • BBQ and Picnic Areas
                                                    • Breakfast Bar
                                                    • Business Center with Printing
                                                    • Cardio Equipment
                                                    • Ceiling Fan
                                                    • Complimentary Bikes Rentals
                                                    • Complimentary Coffee Bar
                                                    • Complimentary Kayak Rentals
                                                    • Faux Wood Blinds
                                                    • Free Weights
                                                    • Hammock Park
                                                    • Hardwood Style Flooring
                                                    • Lake View
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Lush Landscaping and Lawn Care
                                                    • Off-leash Dog Park with Obstacles
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Online Resident Services
                                                    • Open Concept Kitchens with White Cabinetry Available
                                                    • Outdoor Storage Closets
                                                    • Pet Friendly Events
                                                    • Pet Stations
                                                    • Pet Wash Stations
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool View
                                                    • Poolside Cabanas
                                                    • Premium Fixtures and/or Hardware
                                                    • Putting Green
                                                    • Resident Car Care Center
                                                    • Resort Style Pool
                                                    • Room Mate Floorplan Options
                                                    • Screened-In Patios and Balconies
                                                    • Short Term Lease Available
                                                    • Shuffle Board Court
                                                    • Spacious Closets and Built-in Shelving
                                                    • Stainless Steel Appliances
                                                    • Strength Training
                                                    • Tennis Court
                                                    • Trash Removal
                                                    • USB Outlets
                                                    • View
                                                    • Visa and Mastercard Accepted
                                                    • Volleyball Court
                                                    • Walk In Closets
                                                    • Walking Trails
                                                    • Wi-Fi in Common Areas
                                                    • Yoga Studio
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                                                    Leasing

                                                    Welcome to River Reach Apartments, where the allure of Naples, Florida meets the tranquil beauty of riverside living. Nestled along the picturesque Gordon River, our 62-acre waterfront community offers a resort-style lifestyle that's second to none. Here, classic Florida charm harmonizes with modern luxury, providing you with a living experience that's as vibrant as it is serene. With a host of amenities, lush landscapes, and easy access to both the Gulf of Mexico and the Intracoastal waterways, our apartments in Naples redefine the art of living well. River Reach Apartments beckons with a lifestyle where every day feels like a vacation. Explore the extraordinary and discover your new home in paradise!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Aspen Square Management

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                                                    Questions & Answers (1)

                                                    seterno
                                                    Asked on: 06/21/2020
                                                    Q:Ā Do you offer month to month occupancy or what short term are available
                                                    Manager

                                                    12/09/2021

                                                    River Reach Apartments
                                                    A:Ā Yes, we do! We offer 7 month - 13 month lease term options.

                                                    Frequently Asked

                                                    Based on 215 number of votes by renters, River Reach Apartments is currently rated 3.5 out of 5 stars.
                                                    River Reach Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    River Reach Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    River Reach Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    River Reach Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    River Reach Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    River Reach Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    Aspen Square Management
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Limited Availability! CALL NOW and ask about our newly renovated options in both 1- and 2-bedroom floorplans! - Apply today!

                                                    Contact Property

                                                    River Reach Apartments

                                                    March 2024

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                                                    River Reach Apartments is a 746 - 1,047 sq. ft. apartment in Naples in zip code 34104. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,757 - $2,221. Nearby cities include Bonita Springs, Marco Island, Esterro, Fort Myers Beach, and Ave Maria.

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