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Do not move here!!!! They do not fix anything unless you threaten to not pay rent> The staff is horrible and act as if they are going to get your problems resolved but they do not go beyond that phone call.… Full Review ▶
I have lived here for 5 years. I have seen them go through many managment groups. I will say that the current maintance lead named Gunny is doing a good job in turning the place around. Before Gunny the pool was… Full Review ▶
Needs better management!!AND MORE LIGHTING.. Maintenance guy trys his best. he can only do whatever mnger says. apt water heater doesnt work and has been out since beginning of march. you would think this is an important issue. they keep saying… Full Review ▶
I currently live in bluff house Management is horrible. They never answer the phone morning noon or evening!The model definetly does not look like the apartment that you get. The closet doors does not match. the railing of the stairs has… Full Review ▶
Please, please get new management inside the office!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Full Review ▶
Normally, I do not write reviews, but I really thought that Bluffhouse deserves one thats not from someone upset just ready to bash the property hoping to get someone fired. I have been a resident here for over two years and… Full Review ▶
NO ONE RENT FROM HERE. I moved out not too long ago, and a package (300$ worth) was delivered to my old address. When I went to see if it was there a Maintnce man said he saw it and even… Full Review ▶
Worst place to live in orange park , no maintenance , parking is dark at night, old buildings, the staff is not helpful treat you like sheet after you rent so be careful if you rent here I'm waiting on my… Full Review ▶
WORST APARTMENTS EVER. I'm going through hell right now with their TERRIBLE online payment method. They took 2 weeks to take it out last month now it took 5 days this month and a problem happened with y bank and now… Full Review ▶
Lived here for a year & hate that I have to move due to my job. I love my apt & the townhome layout & although the apts are older they are well maintained. The property is really quiet. In the… Full Review ▶
I AM FINALLY MOVING OUT! -The pool is always filled with people who don't live here, because staff refuses to regulate who uses it. -Maintenance is a JOKE. Last summer we had to wait 4 days to have our air fixed,… Full Review ▶
I live at Bluff House. When we signed the lease we were shown a beautiful Model in the "Main" part of Bluff House (2020 Wells, where the rental office is). When we were given the keys to our apartment in the… Full Review ▶
I have lived here for about 2 years. I have had my share of problems with the horrible office staff promising to get things done, and then forgetting to forward the information on. Recently I have become fed up and cannot… Full Review ▶
While at first look Bluff House seems like a good place to rent. Initially the office staff is very warm and friendly and willing to help. Once they get your money, however is a different story. They refuse to answer the… Full Review ▶
To those considering renting at Bluff House, please, do yourselves a favor and look elsewhere. You don't want to live here. If anyone currently living at Bluff House would be interested in forming a Renter's Association, please contact me at ManhattanMama53(at)aol.com.… Full Review ▶
I have lived in this complex for the past 4 years and it has steadily declined each year I've been there. The only reason I renewed my lease was because I was promised carpet cleaning for my entire unit and they… Full Review ▶
Okay so, i was completely sold on getting this apartment from what she had let us view(the showing apartment) because it looked so nice, then, we went to look at the vacant ones..yeah disgusting. huge roach in the bedroom floor, carpets… Full Review ▶
These apartments are VERY cheaply maintained. Although the square footage is nice, everthing else is very disappointing. They have two swimming pools but since I moved in in February only one has been open. It is now September. I asked a… Full Review ▶
This place is a nightmare. I would never in my life ever consider moving to this crap hole every again. The walls are flat painted the floors are nasty. The tub is gross theres stains in it, even after you clean… Full Review ▶
Square footage is the only thing this place has going. The place is falling apart inside and out! The so called manager lies all the time and the Corporate office is so full of crap...they love the lies and and could… Full Review ▶
Lived here 2 years in May and I can't wait to move. Every time you deal with office they will drive you to drink. Called office to get 2 leaking faucets and a running toilet fixed a week ago, haven't seen… Full Review ▶
Was told by apt manager that she doesnt break rules then why when we moved in we were allowed to rent under my father-in-laws name and info? Have had 10 leaks in apt in 1 year, everything from roof to ac… Full Review ▶
Bluffhouse is great for a moderatley priced apartment. I have found the office staff and maintainance always very friendly and helpful! No problems, just an easy and convienient place to live! Full Review ▶
RK220 I totally agree with you this place is a totally nightmare from the office to the apartments. Everything is so outdated and barely if ever works. Forget about parking. The maintence people always have attitude like you called the wrong… Full Review ▶
I wanted to thank all the staff for making our move here comfortable one.they made us feel like family. Thank you again Full Review ▶
Nothing works, it takes maintenance forever to fix things, there is mold in the air vents and they will not fix it. The pools are not safe to swim in, the fitness room is always closed and they care more about… Full Review ▶
Management sucks. the manager does not care about anyone but herself. place is falling apart starting with managment Full Review ▶
Ten years ago...the Bluff House was a very nice..clean and beautiful place to live. Through all the owners and -------------n is not the owners...they just manage it..you need to write Pacifica..out of California.... but still they do not care...the owner only… Full Review ▶
I completely hate it here. The pool isnt open and the Fitness center is broken. Ive been here for a year and Im so ready to go. I re-up my lease for unforseen circumstances and I regret it everyday. Dead cockroaches… Full Review ▶
If you live here then you know what I am talking about. Nothing seems to ever work here, for example: the pool has been down for ages it seems, the gates do not work and one gate is completely gone, lights… Full Review ▶
UPDATE: For all concerned about the fitness center with broken treadmills and elliptical trainer, know that I too am battling this issue with Bluff House/--------------. I called today Tuesday May 181h, 2010 and spoke to the manager. This was the second… Full Review ▶
this place is going down fast. they have just gotten new office staff and i think they must have gone to the mall to hire them. they don't seem to have a clue about anything. if you ask them a question… Full Review ▶
When i rented this apartment i was handed a piece of paper with the different rooms listed on it and it was for me to the walk around. When i entered the upstairs there were pink and white spots in the… Full Review ▶
The price isn't bad at all and it is REALLY BIG but there is a ton of crime in the area. The new management has no clue what so ever what they are doing, only one that does is a lady… Full Review ▶
"The Wicked Witch" is only wicked and "Icy" to people who dont pay thier rent! Full Review ▶
I lived w/ friend here for a few months after transferring to Orange Park with my job and was pleased for a short while. I wanted to get my own place here.It was a perfect location, I felt safe, the apartments… Full Review ▶
Just wanted to defend Bluff House. I have enjoyed living there for the past two years. I have had no issues with the management or maitenance. If I had any issues, they followed up with me and resolved any issues that… Full Review ▶
FYI to everyone who is currently living at Bluff House. I moved out in 2003 & am still disputing charges Bluff House attempted to charge me after I moved out. It is fraud, they do not have my signature on any… Full Review ▶
I lived in these apartments for about a year. Yes they are strict about rent, but if you dont have money or cant hold down a job- don't move into a pricey apartment. - i never had any saftey issues here,… Full Review ▶
Ok. I have lived here for 4 months so far. I have to say that out of any complex I've lived in, these have been some of the best.
They may not look like Tivoli over off of Gate Parkway, or 11… Full Review ▶
Biggest problem - parking. They have enough parking spots to assign 2 next to every aptmt but for some reason they do not. This is a constant source of conflict but management refuses to see it. Some one like me who… Full Review ▶
I thought this was a nice place to live until I moved out. It's like Dr. Jekyl and Mr. Hyde. They went from nice friendly people to, let's reem the crap out of you. I had to get out of there… Full Review ▶
I have lived in this community for less that a year, and all I have had is trouble with my air, garbage disposal, my door has been kicked in by would be robbers it my husband was not home. The staff… Full Review ▶
I've lived here for about 2.5 years. It was okay until I got new neighbors late last year. Now I feel like I live in a trailor park. First, parking has become a serious problem. There are several vehicles in the… Full Review ▶
I have lived in Bluffhouse community since 2001, and in reading the last review I only have one question to ask. Were you present at the neighborhood watch meetings? I highly doubt it. This community does not have any other problems… Full Review ▶
I would like to give my own review of theses apartments & I still live there. First of all, management has only put out one flyer & it was recently on the crimes occurring in the apartments. One flyer they put… Full Review ▶
I recently moved out of Bluff House and found it to be a wonderful experience from move-in to move-out. I left my apt. clean, and got every bit of my security deposit back. If interest rates were not so low, I… Full Review ▶
I live in a 3bd, 2 years and love it. We're Navy so we move alot. Great apart and wonderful staff especially office. Great kids activities and gym membership. A couple of incidents have happened. Office sends out info flyers, works… Full Review ▶
But......there are major problems, bad neighborhood close by, lots of local traffic & foot traffic from people that don't live @ the apartments, creating a perfect environment where break-ins are becoming a major problem in broad daylight.
Management keeps… Full Review ▶
Overpriced for what you get.
Office staff is lethargic at best.
Several break ins recently
Use to be great - going downhill Full Review ▶
The previous 2 people where really unfair to write those bad comments. Please read in-between the lines. They were mad because they where bad tennents!! The office staff is only doing their job. The tennents should be cleaner and I am… Full Review ▶
The apartment itself was an above average apartment.
My experience went downhill when my wife and I told management that we were buying a home.
The management made it hard for us to move out without problems.
When we did move… Full Review ▶
The pools are well kept; and crowding is not a problem.
The staff was always friendly and helpful.
Overall quiet and safe in comparison to other apartment communities in the area. Full Review ▶
- 35%62 Reviews