The Place at Alafaya

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The Place at Alafaya

11600 Mackay Blvd, Orlando, FL 32826
(157 Reviews)
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Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bath

1 Bed, 1 Bath | 650 sq. ft.

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2 Bedrooms

2 Bed 1 Bath

2 Beds, 1 Bath | 850 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The Place at Alafaya Reviews

(157)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1103254

Verified Resident ā€¢ 2021 - 2023

1/16/2023

It's a decent place but the new management sucks, I've had issues with maintenance all the time but it's so hard to get them fixed. No gym upkeep and the new blue and white colors look so ugly and depressing

    Manager

    1/19/2023

    The Place at Alafaya
    Hi, thank you for sharing your experience and bringing your concerns to our attention. We would like to discuss this further with the hopes of coming to a resolution, so when you have a chance, please call our property manager directly at (804) 552-3010.
    Review Author Icon

    Resident 1102817

    Verified Resident ā€¢ 2021 - 2023

    1/14/2023

    This is a good community for students and families looking for a reasonable rent in Central Orlando. So far I have had a good experience. Only thing to consider is that the area floods during hurricanes. So keep that in mind and do all theā€¦Ā See More >
      Manager

      1/17/2023

      The Place at Alafaya
      Thank you for taking the time to leave a review for us at The Place at Alafaya.
      Review Author Icon

      Resident 1100143

      Verified Resident ā€¢ 2017 - 2023

      1/5/2023

      The office personelle are nice but I'm annoyed that I have to wait for the office to give me packages sent via USPS. They don't use parcel lockers and USPS doesn't bother to deliver to my door. So of course today, a Thurday, the officeā€¦Ā See More >
        Manager

        1/31/2023

        The Place at Alafaya
        Hi, we take our reviews seriously and are disappointed to see that we haven't met your expectations. We'd like to learn more; please reach out to us at (407) 456-8482. We hope to hear from you soon.
        Review Author Icon

        Resident 1100132

        Verified Resident ā€¢ 2022 - 2023

        1/5/2023

        I think this place is great but it has a little bit of flaws. Once the flood happened there should have been a decrease in rent because it kind of went downhill. Staff is amazing but I came to realize that the amount I wasā€¦Ā See More >
          Manager

          1/20/2023

          The Place at Alafaya
          Thank you for taking the time to leave your feedback on your living experience with us. We appreciate you choosing to make The Place at Alafaya your home!
          Review Author Icon

          Resident 1094260

          Verified Resident ā€¢ 2021 - 2022

          12/13/2022

          Very good, the staff is super helpful and has always been very kind when you interact with them. The maintenance has always been super quick to get on the request and been very nice when they show up. This is a great apartment complex!

            Manager

            12/15/2022

            The Place at Alafaya
            Hi, we appreciate you sharing this feedback with us! Don't hesitate to reach out if there is ever anything else we can help you with!
            Review Author Icon

            Resident 1081242

            Verified Resident ā€¢ 2021 - 2022

            11/3/2022

            Overall Average. Maintenance is very nice. Office Staff usually have no idea what is going on. Apartment is okay, you can make it cozy. Nice green space. Price not worth apartments, quite overcharged.

              Manager

              11/10/2022

              The Place at Alafaya
              Hi, thank you for your review! If you would be willing, please reach out to our Property Manager at (804) 552-3010 to provide us with more details, so that we can continue to improve for all our valued residents.
              Review Author Icon

              Resident 1075731

              Verified Resident ā€¢ 2021 - 2022

              10/15/2022

              Not good. The apartments are old and full of asbestos. The staff doesn't seem to give a ---- about anyone or anything. Maintenance takes forever to ultimately end up doing nothing at all. My AC has been out for two weeks and there hasn't beenā€¦Ā See More >
                Manager

                10/24/2022

                The Place at Alafaya
                Hello, will please contact our leasing office as soon as possible at 407-430-6786 so we can address the issues you are experiencing?
                Review Author Icon

                Resident 1073816

                Verified Resident ā€¢ 2018 - 2022

                10/9/2022

                Wonderful community however I have an issue with managements inability to communicate properly. They will make changes to your account and never bother to notify you or be able to explain why. There is also absolutely no security, and their hurricane preparedness was awful (lotsā€¦Ā See More >
                  Manager

                  2/1/2023

                  The Place at Alafaya
                  The Place at Alafaya expresses its sympathy to those affected by Hurricane Ian. We began sending messages to residents on Monday, September 26 to prepare them for Hurricane Ian. The Place at Alafaya followed all Orange County evacuation protocols. We were in constant communication with residents during and after the storm. We also partnered with over 30 apartment communities to help relocate displaced residents. Some communities even offered move-in specials to assist residents. A list of disaster relief organizations and FEMA information was provided as well as guidance on how to appeal a denied FEMA claim. We are continuing to work with residents on FEMA requests. We have been working with the UCF Student Cares department to provide student residents with resources available to them. There is currently a great deal of misinformation regarding what took place during Hurricane Irma, our community, and the plans for the affected buildings
                  Review Author Icon

                  Resident 1069216

                  Verified Resident ā€¢ 2022

                  9/24/2022

                  I enjoy my stay at the place! Thank you for everyone who has been patient with us in transitioning our move! Any issues we ever had, which was very minimal, they were sure to have someone to fix any issues. Special thanks to Maintenance!!! Thankā€¦Ā See More >
                    Manager

                    10/10/2022

                    The Place at Alafaya
                    Thank you for taking the time to leave us a review
                    Review Author Icon

                    Resident 1067556

                    Verified Resident ā€¢ 2016 - 2022

                    9/19/2022

                    Community is good. I like it's location. It is in the UCF area and everything is very close. Maintenance team work great. The management staff is great. For every question I get a proper answer. It is always easy to find a parking spot.

                      Manager

                      9/21/2022

                      The Place at Alafaya
                      Thank you very much for kind words for our team at The Place at Alafaya! We realize you have a lot of choices on where you can live and we sincerely appreciate you choosing to make your home with us!
                      Review Author Icon

                      Resident 1049666

                      Verified Resident ā€¢ 2021 - 2022

                      7/29/2022

                      My experience has been good so far. I would appreciate if the ground maintains would be better. I also believe that it would beneficial if we were to have security. We currently do not have and I have heard other residents complain about this

                        Manager

                        7/29/2022

                        The Place at Alafaya
                        Thank you for taking the time to leave us your honest review. We value all of our resident's feedback as it helps us improve the living situation for everyone.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2021 - 2022

                        7/8/2022

                        Inconsistent responses from all employees

                        I moved in 08/21. While moving in my couch, the paper thin flooring they have that was already bubbling up got torn up. I called the office the next day and spoke to the assistant manager Justin and he stated that they are unable toā€¦Ā See More >
                          Manager

                          7/11/2022

                          The Place at Alafaya
                          Hi, your review means a lot to us, and we'd like to learn more about your experience. Please reach out to us at (407) 456-8482 so we can discuss the details in person. We look forward to hearing from you.
                          Review Author Icon

                          Resident 1042781

                          Verified Resident ā€¢ 2020 - 2022

                          7/7/2022

                          Before giving my experience about the Place of Alafaya as a resident, I have to give my experience working with the dynamic staff. The staff was exceptional in their duties and ensuring that I understood the process to obtain an apartment. This included theā€¦Ā See More >
                            Manager

                            7/11/2022

                            The Place at Alafaya
                            Hi! Thank you for all of your kind words! We are so pleased. Once again, a huge thanks from the whole team here at The Place at Alafaya!
                            Review Author Icon

                            Resident 1035303

                            Verified Resident ā€¢ 2021 - 2022

                            6/13/2022

                            I am happy with your service and support staff. Apartment maintenance is also good. But I have only one concern , Need to clean the inside house yearly once on the list, because I am staying more than 1.5 years, and I am feeling a lotā€¦Ā See More >
                              Manager

                              6/14/2022

                              The Place at Alafaya
                              Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                              Review Author Icon

                              Resident 1025715

                              Verified Resident ā€¢ 2021 - 2022

                              5/14/2022

                              My entire experience has been awesome here at this community. Friendly residents,staff as well as a reliable maintenance. Walking my dog feels safe any time that's good and the food trucks are a plus.

                                Manager

                                5/16/2022

                                The Place at Alafaya
                                Hi, it's experiences like yours that really keep us motivated! We always strive to provide a positive experience! Please give us a call or stop by our office if you ever need anything! Have a great day!
                                Review Author Icon

                                Bruna_F119

                                Resident ā€¢ 2019 - 2022

                                4/1/2022

                                The worst staff ever to resolve problems

                                I can't regret more for having lived in this place. You will meet the most incompetent staff you can find, manager never solves any problems that a manager might be able to solve. We lived in this complex for 3 years, we NEVER delayed theā€¦Ā See More >
                                  Manager

                                  4/28/2022

                                  The Place at Alafaya
                                  Hi, we are disappointed to learn of this situation but are glad you brought this to our attention. We will be happy to discuss your concerns further. Please call us at (407) 456-8482 or stop by the leasing office at your earliest convenience.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2020 - 2021

                                  12/3/2021

                                  First apartment I moved into here was infected with roaches, it was a nightmare. Also had water damage in the bathroom the fix up was a mess holes left everywhere the tiles didnā€™t even line up I was moved to another apartment in the complex,ā€¦Ā See More >
                                    Manager

                                    12/7/2021

                                    The Place at Alafaya
                                    Hi, thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (804) 552-3010 so we can discuss this matter in hopes of reaching a resolution. Take care!
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2018 - 2019

                                    9/20/2021

                                    If youā€™re wondering whether the roach reviews are true.. they are. Itā€™s obvious looking at these apartments that theyā€™re old but I thought for the low rent and location it would be fine. I paid more attention to the good reviews and that was aā€¦Ā See More >
                                      Manager

                                      9/24/2021

                                      The Place at Alafaya
                                      Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. If you would be willing, please reach out to our Property Manager at (407) 456-8482 so we can discuss this matter in hopes of reaching a resolution. We hope to hear from you.
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2019 - 2021

                                      7/26/2021

                                      My roommate and I lived here for two leases, we would've only done one if we were able to find a new place faster. Management is incompetent and I'm not leaving this review for them to reply and try and fix something that they've alreadyā€¦Ā See More >
                                        Manager

                                        4/28/2022

                                        The Place at Alafaya
                                        Thank you for taking the time to leave this detailed review. Your living experience is important to us and we would really like the opportunity to turn this situation around for you. Would you be willing to reach our to our new Community Manager to discuss your situation?
                                        Review Author Icon

                                        IvanB01

                                        Resident ā€¢ 2020 - 2021

                                        6/30/2021

                                        SUMMARIZED VERSION: DO NOT LIVE HERE. The complex is of terrible quality in every aspect. The units are old and outdated, AND ROACHES RUN RAMPANT. They are present everywhere even when preparing food in the kitchen within seconds of doing anything. The staff is rude,ā€¦Ā See More >
                                          Manager

                                          7/7/2021

                                          The Place at Alafaya
                                          Thank you for sharing your experience and bringing your concerns to our attention, and for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We appreciate your honest review, Ivanb01. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. It is important to us that all our residents feel comfortable living here, so we would like to address your concerns personally. We have tried to reach you a few times at the number we have on file. Please email us your correct phone number so that we may have the opportunity to make this right. placeatalafayamgr@somliving.com
                                          Review Author Icon

                                          Orocovis@123

                                          Resident ā€¢ 2019 - 2021

                                          3/4/2021

                                          My son just moved out this week - roach infestation , bathroom stains, after constant complaints finally the stairs were fixed after a year or so. Now they are claiming damages to keep the deposit to replace the carpet, which is normal damages due toā€¦Ā See More >
                                            Manager

                                            3/3/2022

                                            The Place at Alafaya
                                            We appreciate your review. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. Please reach out to our front office at (407) 456-8482. We hope we can turn your experience around.
                                            Review Author Icon

                                            Rebecca Garner

                                            Resident ā€¢ 2020

                                            9/6/2020

                                            Moved my daughter in nearly 2 months ago and have had nothing but issues since. Nothing on the move-in checklist has been addressed or repaired. There is mold everywhere. The worst thing is the roaches. They are all over. I was assured by Justin atā€¦Ā See More >
                                              Manager

                                              9/9/2020

                                              The Place at Alafaya
                                              We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you would be willing, please reach out to our Property Manager at (407) 456-8482 so we can discuss this matter in hopes of reaching a resolution.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2020

                                              6/28/2020

                                              This apartment community only offers misery. It is infested with roaches, the staff is rude, the maintenance attendants make false promises, and the place is falling apart. I actually had bath water raining from my ceiling.DO NOT MOVE HERE!

                                                Manager

                                                6/30/2020

                                                The Place at Alafaya
                                                Here at The Place at Alafaya, we work hard to ensure our residents feel safe and comfortable. We are concerned to hear you have not enjoyed your stay with us so far. If you would be willing, please reach out to our Property Manager at (407) 456-8482 so we can discuss these matters in hopes of reaching a resolution.
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2019 - 2020

                                                4/14/2020

                                                This place stinks! the maintenance never comes day 1 there was broken lights and cabinets, They don't mow the lawn as good as they used to the dog park has grass that goes up to your knees, and they have taco tuesday but the foodā€¦Ā See More >
                                                  Manager

                                                  4/15/2020

                                                  The Place at Alafaya
                                                  Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. Our team would like some further feedback on how we may provide a better experience for you in the future. At your earliest convenience, please contact us at (407) 456-8482. We look forward to speaking with you soon.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2020

                                                  3/11/2020

                                                  I am a former tenant, from day one the apartment had a roach infestation which was never resolved although it was addressed with the management office, the carpet was dirty when we moved in, the refrigerator leaked and was never fixed.

                                                    Manager

                                                    3/12/2020

                                                    The Place at Alafaya
                                                    We appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. Please reach out to our Property Manager at (407) 456-8482 so we may discuss this experience further and see how we can make things better.

                                                    Features & Amenities

                                                    Pets
                                                    • dog Allowed
                                                      Restrictions: The Place at Alafaya utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
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                                                    • cat Allowed
                                                      Restrictions: The Place at Alafaya utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
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                                                    Leasing

                                                    Feel right at home at The Place at Alafaya Apartments, a warm and inviting community in Orlando, FL. Perfectly situated, you're just minutes away from everything you need such as shopping, dining, entertainment, and highways. The Place at Alafaya Apartments welcomes student as an off-campus housing community and is conveniently located near University of Central Florida, UCF College of Nursing, UCF College of Sciences, Valencia College East Campus, and Seminole State College. Enjoy the convenience and luxury of your new life at The Place at Alafaya Apartments in Orlando, Florida. All Square Footage is Approximate.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    dog Allowed
                                                    Restrictions: The Place at Alafaya utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                    Pet Limit: 1
                                                    cat Allowed
                                                    Restrictions: The Place at Alafaya utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                    Pet Limit: 1
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Check Availability

                                                    The Place at Alafaya

                                                    March 2024

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                                                    The Place at Alafaya is a 650 - 850 sq. ft. apartment in Orlando in zip code 32826. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Edgewood, Maitland, West Park, Winter Park, and Eatonville.

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