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1801 MetroWest

1801 South Kirkman Road, Orlando, FL 32811
(243 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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1801 MetroWest Reviews

(231)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Natalie_L122

Resident 2022

9/26/2022

Excellent staff and nice place to live!

Where do I start with the praise, knowledge and Patience of the front office staff.? I did everything online and it was a breeze. They made the process so easy. Any questions I have they were real quick to answer.? And trust me , I… See More >
    Manager

    9/30/2022

    1801 MetroWest
    Natalie, we appreciate the outstanding recommendation and your praise for our helpful team! It is always our pleasure to assist you.
    Review Author Icon

    anonymous

    prospectiveVisited 2022

    9/24/2022

    Relocating to Orlando

    I am relocating to Orlando and have checked out a few apartments in the MetroWest area because it’s close to my new job. I decided to go with them because the staff has been very helpful. The apartments are older but the renovations look great.… See More >
      Manager

      9/28/2022

      1801 MetroWest
      We are pleased to hear that our convenient location, helpful service, and modern renovations left you impressed, and we look forward to welcoming you to our community. Thank you for taking the time to share your experience with us, and please do not hesitate to reach out if there is anything we can do for you as you get settled into your new home.
      Review Author Icon

      Sept1234

      prospectiveVisited 2021

      3/25/2022

      The apartment is really large and the kitchens are nice. I like the gym too. Staff was friendly and welcoming. The office has a cool vibe and super bright. The pool area is pretty big. I would deft recommend.

        Manager

        3/29/2022

        1801 MetroWest
        Thank you for recommending our community to others! We are delighted that you are happy with our helpful team, spacious pool area, and fantastic homes.
        Review Author Icon

        Angela_C649

        prospectiveVisited 2022

        3/1/2022

        When I visited the property it felt like home . Everyone was friendly and the property was clean. All of my questions were answered without hesitation or kickback .I can’t wait to move in to get the full experience to live in a community that… See More >
          Manager

          3/4/2022

          1801 MetroWest
          Angela, thank you for considering our community for your future home. We are proud to be worthy of your 5-star rating!
          Review Author Icon

          Jennifer_C721

          prospectiveVisited 2019

          2/23/2022

          this property is so warm and inviting, i love it here. the office staff was extremely helpful and informative. i am so excited to continue my application process here! it was a pleasure to meet everyone!

            Manager

            2/26/2022

            1801 MetroWest
            Jennifer, we appreciate the 5-star review! There is nothing better than learning you have had a positive experience working with our team.
            Review Author Icon

            lifeisgreatagainagain

            Resident 2021 - 2022

            2/23/2022

            Lawrence gave a good service. The dryer was not working for a while. I would leave the clothes drying on several cycles but nothing would work and I really needed to have my clothes clean and dried. Thankfully maintenance came here and helped and now… See More >
              Manager

              2/26/2022

              1801 MetroWest
              Thank you for the excellent review! Lawrence is a valued member of the team, and we are pleased to hear he has provided you with exceptional service. We are proud to be worthy of your 5-star rating.
              Review Author Icon

              Stephane_P

              Resident 2021 - 2022

              2/22/2022

              I'm grateful to have found a place to call home. Every issue that has arisen since I've been here has been dealt with swiftly. Lawrence, in particular, has always been on top of things. When he's finished with an issue, he always double-checks to make… See More >
                Manager

                2/25/2022

                1801 MetroWest
                Hi Stephane, it means a lot to know you have been well served by our hardworking team. We'll be sure to share your kind words with Lawrence. Please continue to reach out anytime we can be of assistance!
                Review Author Icon

                Evachangin

                prospectiveVisited 2022

                2/22/2022

                This place is amazing! Great vibes and amazing staff! The community is clean and beautiful. I love to meet people that love what they do and show it. Right away I felt welcomed. The knowledgeable staff provided many community resources, as well.

                  Manager

                  2/25/2022

                  1801 MetroWest
                  Eva, how wonderful to know you have felt welcome in our community right from the very beginning. We work hard to provide caring and attentive service at all times, and it is validating to hear this has been your experience. Thank you for brightening our day with your 5-star feedback!
                  Review Author Icon

                  Brendalis_R

                  Resident 2021 - 2022

                  2/22/2022

                  Good neighborhood to live always maintenance team is working in upgrades for the complex to look good the pool area is great and gym got everything you need to do exercise office staff always ready to help

                    Manager

                    2/25/2022

                    1801 MetroWest
                    Thank you for the excellent rating! We appreciate you taking the time to express your satisfaction.
                    Review Author Icon

                    Tori_B705

                    Resident 2019 - 2022

                    2/22/2022

                    The neighborhood is quiet, and the pool is nice. Shoutout to Lawrence and the maintenance team! Whenever my ac needs maintenance or my drain needs to be unclogged, they will come out immediately to do repairs.

                      Manager

                      2/25/2022

                      1801 MetroWest
                      Tori, thank you for leaving a review for our community. We are happy to hear you have enjoyed working with Lawrence throughout your time here. Your complimentary feedback is greatly appreciated!
                      Review Author Icon

                      The Sarah_A

                      Resident 2021 - 2022

                      2/22/2022

                      Lawrence was awesome and super quick in coming to fix our AC when it broke! Very knowledgeable and friendly. We had a couple other small things to be fixed around the apartment, and Lawrence was happy to help with those as well.

                        Manager

                        2/25/2022

                        1801 MetroWest
                        Sarah, we are happy to hear you have enjoyed working with Lawrence throughout your time here. Thank you for the review and excellent rating!
                        Review Author Icon

                        Cross55

                        Resident 2021 - 2022

                        2/22/2022

                        Lawrence was extremely helpful, and fast he would come as soon as possible after putting in a request and has it solved within almost minutes, he was also extremely careful and always respectful of the area

                          Manager

                          2/25/2022

                          1801 MetroWest
                          We are proud to hear Lawrence has made your experience exceptional! There is nothing better than learning you have had a great experience working with our team.
                          Review Author Icon

                          Ashleyyzebra

                          Resident 2022

                          2/22/2022

                          I love everything about 1801 Metrowest, dogs are invited, the people are friendly, and the maintenance is always on point! Lawrence On the maintenance team is so helpful as well as the whole team. They are all so friendly, and living here is effortless!

                            Manager

                            2/25/2022

                            1801 MetroWest
                            Ashley, thank you for sharing complimentary feedback about Lawrence! We appreciate you taking the time to express your satisfaction with our community.
                            Review Author Icon

                            Agriffin6

                            Resident 2021 - 2022

                            2/22/2022

                            Lawrence has been one of the staff me members I have had interactions with. He has always been nothing but super friendly and helpful. Always extends help in such a wholesome, neighborly way. Always a nice pleasure to see him around. Thank you all for… See More >
                              Manager

                              2/25/2022

                              1801 MetroWest
                              We appreciate the 5-star review! Lawrence is a valued member of the team, and it is wonderful to hear he has provided you with exceptional service. Please continue enjoying your time here.
                              Review Author Icon

                              igabs128

                              Resident 2021 - 2022

                              2/21/2022

                              Lawrence has been one of our only guys that has ever helped us whenever we need some fixing. He’s super charming and has a great personality. If you ever need help in your apartment ask for Lawrence. ??????… See More >
                                Manager

                                2/25/2022

                                1801 MetroWest
                                We appreciate the complimentary review! It is wonderful to hear that Lawrence has taken great care of you throughout your time in the community. If you need anything as time continues, please let us know.
                                Review Author Icon

                                Kayla_L803

                                Resident 2018 - 2022

                                2/21/2022

                                I been here since 2018 and the front office is extremely sweet, very professional, very communicational, the maintenance guys are always on time and very helpful!! Lawrence has been there since I moved in and always made sure if anything in my apartment was broke… See More >
                                  Manager

                                  2/25/2022

                                  1801 MetroWest
                                  Kayla, thank you for the 5-star rating and for sharing your positive experience with Lawrence. It is wonderful to know that you hold our community in such high regard.
                                  Review Author Icon

                                  Skaterwolf4

                                  prospectiveVisited 2022

                                  2/15/2022

                                  Was driving around the property and seen dave. He was very friendly and knowledgeable about the property. It is in a nice Centrally location close to universal studios. CANT wait to go in and talk to the office staff about renting here

                                    Manager

                                    2/18/2022

                                    1801 MetroWest
                                    Thank you for considering our community for your future home. We are glad to hear that Dave was able to share his positive experience with the community. Please stop by our office if you have any questions in the future!

                                    Updated Review

                                    Review Author Icon

                                    zfunder

                                    Resident 2020 - 2022

                                    1/4/2022

                                    Since the improvement have been made the property is very nice. They made an area to keep the trash over flow, which I like. They added more plants which I also like. The workout room is state of the art and the mail room is… See More >
                                      Manager

                                      1/6/2022

                                      1801 MetroWest
                                      Thank you for the review! It is heartening to know you are enjoying the updates we have made to the community. If you need anything as time continues, please let us know.

                                      Updated Review

                                      Review Author Icon

                                      fabianaramosferro@gmail.com

                                      Resident 2019 - 2021

                                      4/1/2021

                                      Good afternoon, for five months or more I have asked to change my dryer, as there is always a problem, and as always the technician comes, looks and nothing changes, because today my machine does not work at all, and not even one response from… See More >
                                        Manager

                                        4/12/2021

                                        1801 MetroWest
                                        Hi Fabiana, thank you for your review. We make efforts to keep our residents' appliances in working order and are sorry to hear about the problems with your dryer. Please email us at corporatecontact@alapts.com so we may look into your concerns.
                                        Review Author Icon

                                        Resident 885796

                                        Verified Resident 2021

                                        3/19/2021

                                        So far so good I like It if you looking for a good I recommend you here at city west is the place to call home, everything was clean the only problem I see it's the tree that's dirty your car after overall everything look… See More >
                                          Manager

                                          4/12/2021

                                          1801 MetroWest
                                          We appreciate you reviewing us and are elated to hear that you recommend our clean and pleasant community to others! If you have any concerns you would like to share with us, please call or stop by our office.
                                          Review Author Icon

                                          Resident 882479

                                          Verified Resident 2021

                                          3/11/2021

                                          Nice and extremely Quiet and apartment is very up to date and clean I would highly recommend my friends whomp are searching for a apartment and also the price is very competitive for the size of a one bedroom apt

                                            Manager

                                            4/12/2021

                                            1801 MetroWest
                                            Hi there, thank you so much for reviewing us. We love to hear that you are impressed with our clean and peaceful community! Thank you for your interest, and please reach out if you have any further questions.

                                            Updated Review

                                            Review Author Icon

                                            Resident 877303

                                            Verified Resident 2016 - 2021

                                            3/1/2021

                                            My experience has been good we have been here for 5 yrs, close to everything easily accessible to all highways and close to shopping. Theme parks and dining nearby shaded area and friendly staff. Very few issues

                                              Manager

                                              3/12/2021

                                              1801 MetroWest
                                              Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We can't wait until renovations start this summer to earn 5 stars from you! Mary E. WorthyCommunity Managercitywestmgr@hrpliving.comText 407-906-1874Phone 407-293-3355
                                              Review Author Icon

                                              soypandora

                                              Resident 2020 - 2021

                                              2/23/2021

                                              Nice and quite place to live in Metro West area, the staff in the office is really nice, Maria and Mary response quick to any inconvenience. I recommend anyone this community plus its on a convenient location.

                                                Review Author Icon

                                                anonymous

                                                Resident 2017 - 2021

                                                2/23/2021

                                                Nice community, one of the better ones I've stayed in. Never had any issues while staying at this property! The maintenance staff friendly and always took care of problems I had within my apartment! ??… See More >
                                                  Manager

                                                  3/12/2021

                                                  1801 MetroWest
                                                  Dear Valued Resident,Thank you so much for your positive feedback and for taking the time to post this review.I'm happy you're happy with your residency and the maintenance team.I would love to make your experience even more amazing, is there anything you would recommend us improving in order to earn 5 stars?Thanks for your review.Mary E. WorthyCommunity ManagerPhone (407) 293-3355Text (407) 906-1874citywestmgr@hrpliving.com
                                                  Review Author Icon

                                                  Resident 875071

                                                  Verified Resident 2019 - 2021

                                                  2/22/2021

                                                  the layout and space in the apartment is nice we have a 2 bedroom 2 bath and we've recently decided to stay another year. The staff is great and besides the noise from the loud cars passing by we really love living here

                                                    Manager

                                                    2/24/2021

                                                    1801 MetroWest
                                                    Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear that you have decided to renew your lease with us. Mary E. WorthyCommunity Manager(407) 293-3355citywestmgr@hrpliving.com

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $30. Restrictions: We happily accept up to 2 per home with no weight limit. We have a one-time non-refundable pet fee of $400 per pet and monthly pet rent of $30 per pet. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $30. Restrictions: We happily accept up to 2 per home with no weight limit. We have a one-time non-refundable pet fee of $400 per pet and monthly pet rent of $30 per pet. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Online Resident Services
                                                    • American Landmark 360 Resident Program
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Cycling Studio
                                                    • Dog Park
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • Granite Countertops
                                                    • High End Appliances
                                                    • Loft-style Apartments
                                                    • Package Acceptance System
                                                    • Pool
                                                    • Resident Lounge with Coffee Bar
                                                    • Smart Home Technology Systems
                                                    • Spacious Closet
                                                    • Vaulted Ceilings
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Lined with palm trees and packed with amenities, 1801 MetroWest is your home for picture-perfect living. Update your routine and experience ceaseless comfort in our one, and two bedroom apartments for rent. Oversized floor plans and remarkable features set the scene for your best lifestyle. From the plank, wood-style flooring to the stainless-steel appliances in your upscale chef's kitchen, your new home is sure to feel like the right fit.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    American Landmark

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    American Landmark
                                                    Dogs Allowed
                                                    Rent: $30
                                                    Restrictions: We happily accept up to 2 per home with no weight limit. We have a one-time non-refundable pet fee of $400 per pet and monthly pet rent of $30 per pet. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $30
                                                    Restrictions: We happily accept up to 2 per home with no weight limit. We have a one-time non-refundable pet fee of $400 per pet and monthly pet rent of $30 per pet. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2

                                                    Contact Property

                                                    1801 MetroWest

                                                    March 2024

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                                                    Beds

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                                                    Baths

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                                                    1801 MetroWest is an apartment in Orlando in zip code 32811. This community has a 0 Bed, 0 Bath Nearby cities include Edgewood, Maitland, West Park, Winter Park, and Eatonville.

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