Grand Reserve at Maitland Park formerly Grand Reserve Apartments
1939 Grand Isle Cir, Orlando, FL 32810
407-660-0663  WEBSITE save favorite
AVERAGE RATING
recommended by:
44%

overall rating:
2.3
2.8
2.76 Parking:
2.6
2.58 Maintenance:
2.4
2.39 Construction:
2.5
2.5 Noise:
2.3
2.29 Grounds:
2.1
2.13 Safety:
2.2
2.24 Office Staff:
< | >

Why be so mean' Be truthful.

From: -Anonymous-
Date posted: 1/23/2008
Years at this apartment: 2005 - 2008
User Response is available. 1 response
 
I know that there are communities that promise different things and don't deliver. Then there are communities where you pay so much money and they still don't deliver. I can say that I have lived here for almost 3 years and even when I have had frustrating moments with maintenance or the change in manager, I am truly satisfied with the way things are improving.
Maintenance is very polite. The previous maintenance supervisor is a true character but is the most helpful and honest person you can have on your side. He still works here.
The grounds guys keep the place clean. Too bad there are nasty people who don't pick up after themselves or their kids happy meals on the ground.
I am very happy with the office staff. My rent is high but who's isn't. My renewal was reviewed (per my request) and guess what' They reconsidered and told me that because I AM A VALUABLE resident they would only increase it a portion.
Thank you Grand reserve for letting me live here and provide my family with a beautiful place. Thanks for the manager's brunch, bingo night and the new exercise machines. I hope that you get more kudos than negative remarks. We are only human and by being nice you get nice things done to you.

Recommended: YES
Overall Rating
5 out of 5
Parking:
4 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: GMS2000 Date: 01/23/2008
Chances are, this review was written by a staff member or manager. If not, this person may be legitimate but likely wasn't robbed or had their vehicle stolen like we did and then have the management treat them poorly. Ever wonder why the majority of reviews, good or bad, are moderate and the user posts their identity but those posting excessive praise in every sentance just happen to post as "anonymous" users?
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