What is epIQ?

The Glenn

10801 Heather Ridge Circle, Orlando, FL 32817
(295 Reviews)
$1,194 - $4,961/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Immediate Availability Waived admin ($300) PLUS 1 bedroom receive a $400 Amazon Gift Card upon move-in!

Floor Plans & Pricing

1 Bedroom

The Azalea

1 Bed, 1 Bath | 615 sq. ft.

$1,194 - $2,336

See Floor Plan Details

The Lotus

1 Bed, 1 Bath | 770 sq. ft.

$1,244 - $2,729

See Floor Plan Details

2 Bedrooms

The Magnolia

2 Beds, 1 Bath | 916 sq. ft.

$1,430 - $4,961

See Floor Plan Details

The Dahlia

2 Beds, 2 Baths | 1,075 sq. ft.

$1,649 - $4,932

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Glenn Reviews

(289)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2020 - 2022

6/18/2022

check elsewhere

The problem is the complex was bought by private equity - Horizon Realty Advisors. Jacked up the rates. Cut the service - no one in the office - no one answers the phone - no cleaning of communal areas. Added on phoney fees. "Look atā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2022

    1/2/2022

    This place is a dump, inexperienced maintenance team, old nasty place and rent very high. Maintenance team have a car wash every weekend using maintenance garage and equipment to wash cars, they also bring friends and family from outside to wash their cars and theyā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2021

      6/4/2021

      Having issues with our lease and can not get anayone to answer the phone and voice mail box is full. Girls are sitting in the office texting on their phone and will not come out to help you. Very frustrated

        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2021

        5/5/2021

        You're paying entirely for location and appearance. The complex looks nice, and has some decent features (pools, gym), but the apartments are your standard, basic units. White paint covering outlets and switches, old appliances that don't get replaced until they are literally fire hazards, andā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2020

          5/3/2020

          I really like the location of this apartment but I'll tell you my honest option about what it's like living here. There's a lot of college kids so it's often times noisy. The apartments come with really old kitchen applicants, dishwasher, stove, no microwave. Yourā€¦Ā See More >
            Review Author Icon

            Eric_Mac

            Resident ā€¢ 2014 - 2019

            8/14/2019

            and wrote on the paper that we needed to pay a full month. When we told her that wasnt the original copy, she got nervous. They sent a letter saying that we owed the correct amount for the termination fee, minus the full month amountā€¦Ā See More >
              Review Author Icon

              Ian_M694

              Resident ā€¢ 2017 - 2019

              7/31/2019

              My wife and I spent two years at the Glenn. Even though they switched management groups duirng our tenure, they were fantastic the entire time. Resort style pools, good for all ages, a decent fitness center that was being overhauled and improved when we left,ā€¦Ā See More >
                Review Author Icon

                Pratheek_M

                Resident ā€¢ 2019

                7/11/2019

                The new management is great, the manager is really helpful. The community experience was the best, it's calm n quiet. The overall community is well maintained. Well maintained Gym and 2 pools are the highlights as well. All in all we definitely recommend the property.ā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2016 - 2019

                  4/3/2019

                  The apartment buildings are old therefore the rent is over priced. You can hear the pipes creaking loudly inside the walls when water is being used the upper units. There is NO RECYCLING! but I think it has to do with residents not caring whereā€¦Ā See More >
                    Review Author Icon

                    Resident 578904

                    Verified Resident ā€¢ 2018

                    12/3/2018

                    Good experience in this. Apartment. I hope in this year all continue like now. Everything is good until tjis moment. I will recomend to all my family and friend. Few things have damage like the light in the walking closet not is working.

                      Review Author Icon

                      Resident 568666

                      Verified Resident ā€¢ 2018

                      11/8/2018

                      The neighborhood is nice, overall quiet and close to many things without hearing the traffic on University Blvd. The staff does a pretty good job at hosting events but there is no real sense of community. But the living space and quality of them areā€¦Ā See More >
                        Review Author Icon

                        Resident 566681

                        Verified Resident ā€¢ 2018

                        11/5/2018

                        The experience was a good one and I am very satisfied. The neighborhood is very quiet and makes getting comfortable very simple and easy. Every step of the move in and application process was simple and made easy as well.

                          Review Author Icon

                          Resident 559870

                          Verified Resident ā€¢ 2018

                          10/20/2018

                          I like kind staffs here. They tries their best to help me. When I ask something, they quickly respond. But I don't like this management company. They made the rent payment system confusing. Once I had to pay unnecessary fee because I did not readā€¦Ā See More >
                            Review Author Icon

                            Resident 559758

                            Verified Resident ā€¢ 2018

                            10/20/2018

                            Very nice place to live.The rooms are clean, the staff is very attentive . Great community and office , fantastic service. No pests in my apartment ,pretty quiet, plenty of parking, maintenance is very good.

                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2016 - 2018

                              10/19/2018

                              I been renting and still a current tenant for the pass 3 years. The staff is horrible no source of customer service. They are always changing staff. Staff with bad attitudes. Lean is a horrible manager has an attitude and not helpful at all. Whenā€¦Ā See More >
                                Review Author Icon

                                Resident 548584

                                Verified Resident ā€¢ 2018

                                12/24/2018

                                Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

                                  Review Author Icon

                                  Resident 546454

                                  Verified Resident ā€¢ 2017 - 2018

                                  9/21/2018

                                  It's very student & family friendly. I've had zero problems with neighbors or other residents. The staff communicates effectively and is always willing to help. The area is very central to UCF & many shopping centers. The complex itself is very well kept and maintainsā€¦Ā See More >
                                    Review Author Icon

                                    Resident 532791

                                    Verified Resident ā€¢ 2018

                                    8/26/2018

                                    A great community everyone is respectful and not too noisy. There is a lot of staff readily available to help with any issues. The landscaping is always kept up and the trash is conveniently close to everyone

                                      Review Author Icon

                                      Resident 524307

                                      Verified Resident ā€¢ 2018

                                      8/8/2018

                                      Very cute community. I love the fact that there are 3 pools and grills available on site. The neighbors seem great and the community is very dog friendly. My only complaint is that the leasing offfice may be a little unorganized.

                                        Review Author Icon

                                        Resident 519288

                                        Verified Resident ā€¢ 2017 - 2018

                                        8/16/2018

                                        It has been quiet and nice. It's a very convenient location for working and attending UCF. Very close to restaurants and grocery stores while also being tucked away in a nice neighborhood away from all the craziness. It's a peaceful place, that is why Iā€¦Ā See More >
                                          Review Author Icon

                                          Resident 513740

                                          Verified Resident ā€¢ 2017 - 2018

                                          10/27/2018

                                          Office staff is always nice and helpful. Maintance is prompt and the grounds are always kept clean and gorgeous! We have lived here for a year and a half and love it! We are so happy we found the Glenn.

                                            Review Author Icon

                                            Resident 506130

                                            Verified Resident ā€¢ 2018

                                            8/22/2018

                                            Is a really good neighborhood but they need to assign parking to residents because if you come home late you won't find any near your apartment. For women with kids this is a risk and is the only thing that I think they need toā€¦Ā See More >
                                              Review Author Icon

                                              Resident 503570

                                              Verified Resident ā€¢ 2018

                                              6/22/2018

                                              Beautiful community with professional and friendly staff. Maintainence responds to requests quickly. Quiet, clean and comfortable community with shopping and restaurants nearby. Easy access to major highways.

                                                Review Author Icon

                                                Resident 499638

                                                Verified Resident ā€¢ 2017 - 2018

                                                6/13/2018

                                                I've had absolutely no problems with this neighborhood. Maintenance has done an extremely great job with getting things done correctly and efficiently. Management is also very nice and wants to help. Thank you Glenn Apartments!!!

                                                  Review Author Icon

                                                  Resident 497905

                                                  Verified Resident ā€¢ 2017 - 2018

                                                  6/8/2018

                                                  I think rent is overpriced. Office staff was very friendly when I first moved here, not so much anymore. Grounds are kept beautifully. I have always had an issue with bugs since I moved in which is annoying.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Pet Allowed
                                                      Pet Limit: 2. Comments: General Pet (Cat/Dog)
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Additional Storage
                                                    • Amazon Hub Package Lockers
                                                    • BBQ and Picnic Areas
                                                    • Bike Racks
                                                    • Breakfast Bar
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Collaboration Center with Computers
                                                    • Custom Closet Organizer in Select Homes
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gathering Area and Firepit
                                                    • Large Closets
                                                    • Led Lighting in Select Homes
                                                    • Linen Closets
                                                    • Monthly Resident Events
                                                    • Online Rent Leasing, Payment and Maintenance Requests
                                                    • Outdoor Board Games
                                                    • Pantry in Select Homes
                                                    • Pets Allowed
                                                    • Pool
                                                    • Private Patio
                                                    • Spacious Floor Plans
                                                    • Stainless Steel Appliances
                                                    • USB Charging Ports in Select Homes
                                                    • Upgrades Available
                                                    • Vaulted Ceilings
                                                    • View
                                                    • Volleyball Court
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome to Phoenix Orlando, a unique combination of sophistication and comfort, with uncommonly spacious apartments, beautifully quiet surroundings and a convenient location in Orlando, Florida. Phoenix Orlando features one and two bedroom apartment homes available for rent. Relax in our resort-style pool, be social in the resident clubhouse, and get competitive on our beach volleyball court, among many other community amenities. Enjoy fireplaces, walk-in closets, and full-size washer/dryer within your apartment home. Additionally, Phoenix Orlando is close to shopping, restaurants, and University of Central Florida (UCF).
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Horizon Realty Advisors

                                                    D-
                                                    D-
                                                    Communities
                                                    50

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Horizon Realty Advisors
                                                    Pet Allowed
                                                    Pet Limit: 2
                                                    Comments: General Pet (Cat/Dog)
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Immediate Availability Waived admin ($300) PLUS 1 bedroom receive a $400 Amazon Gift Card upon move-in!

                                                    Check Availability

                                                    The Glenn

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    The Glenn is a 615 - 1,075 sq. ft. apartment in Orlando in zip code 32817. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,194 - $4,961. Nearby cities include Edgewood, Maitland, West Park, Winter Park, and Eatonville.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.