Falls Of Pembroke
AVERAGE RATING
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Why you won't want to live here from A to Z
From: -Anonymous-Date posted: 8/22/2008
Years at this apartment: 2007 - 2008
Anyone who has anything nice to say about this place is obviously a part of management, because I can honestly tell you that it is not worth the money. Granted most of the area has bad reviews, but this place takes it to a whole other level. The list is endless, so I use bullets to seperate the issues. Enjoy!
A - If you carpool to work in say a company van, make sure that you move your car around the parking lot otherwise they will slap a nasty sticky green sticker on it, and they will give you six hours notice that it will be towed. That's right god forbid they do this right when you walk out the door for your 8 hour day!
B - Yes the amenities are useless. Look carefully, one elliptical trainer is broken (it barely worked to begin with, the batteries kept falling out, so I went in and fixed it only for the wheel to break off the next day. I've been told for four months the guy is coming tomorrow. He must be incompetent! Well somebody is right, so let's blame him. The Child play area has never been sanitized and I have seen children literally play in their own poop in the ball pit! Nice! And yeah the movie theater is useless too, the screen isn't that great, and they mostly play kiddie movies or old stuff that your probably not interested in. I never bothered to sit in the chairs but I hear they are a bit shifty. The pool is always overcrowded with unattended children and the water is always cloudy, you do the math! The bathrooms by the pool are gross most of the time. The trail going around the complex is busted in many areas and has mounds of duck droppings everywhere. I mean you can see so many shades of poop from white to green to black, you can almost tell the age of each dropping. It's like counting rings on a tree! The children hang on the volleyball net all the time and noone says anything, so that is a useless eyesore. The tennis courts aren't terrible, except noone stops the children from riding their bikes in there. So if you are a tennis buff I am sure you will get annoyed that they tear up your court. I must say though, this is the only amenity I am willing to use. But I don't play seriously, so what do I care!
C - I am not sure if they still lie to people and tell them that parking is available at a rate of 3 spaces per unit, or if these extra spaces are just hidden somewhere, but I can tell you that people have to park by the curbs. And sometimes they must be drunk or stoned when they do it, because it has happened where two cars park on opposite sides and there is just not enough room to get out and go to work in the morning.
D - Here's a situation for you, I always pay my rent on time or early and one time some dyslexic person at the bank entered my checking account info incorrectly and bounced the check. Well instead of getting a phone call from Vivian somebody stuck an eviction notice under my door giving me two days to vacate the apartment. Well, the notice was pre-dated to look like I had been told sooner, and given its position I was lucky to have seen it at all. By the way, I looked into it and these things are supposed to be directly handed to the tenant. Anyway, I went down to find out why I was being evicted thinking they lost my rent payment and the lovely (ha!) Vivian treated me like I was trash. She should only know what I do for a living. I ended up screaming at this woman about everything wrong with this community and she said that if I have a problem I should come to her directly. She was so proud (or snotty) to say she is the one that CAN get things done. Well apparently CAN and WILL are two different things, because she is about as useless as TITS ON A BULL. By the way I had my bank send a letter to their office and they still charged me $175 for a late fee, that they assured me that my bank would refund. She was right, my bank would refund it, but only if they fax a statement saying that I had to pay this fee in association with this bank error. Well that was for months ago and my bank has still not received their fax. And I am turning blue holding my breathe!
E - Okay this is the last one and has to do with the actual apartment. Ready for the count down (this is almost the same rundown Vivian got when I flipped my lid. Ready...Set...
F - I went 5 weeks without a refridgerator, but lucky for me they pretended it was fixed twice, and I got to throw out 2 fridges full of groceries. (The first time it broke, and the first time they "fixed it," I wasn't dumb enough to run out and waste more money the 2nd time they claimed it was fixed.) By the way their fist attempt to fix it took 3 weeks from the date of complaint and required several phone calls and a trip to the office before it was tended to. They eventually replaced the unit.
G - I went 6 weeks without access to my mailbox because somebody jammed the lock and noone seemed to think it was very important for me to receive and pay my bills.
H - I went another two months without a washing machine or dryer.
I - Did I mention that two weeks after my refridgerator broke, my dishwasher started leaking. Every time the guy came for the fridge he told me the dishwasher was fine. Finally I convinced him there might be a problem and that's why I haven't used it and that's why he cannot see the leak. His answer to this was, use it, flood the floor, and give me a call when I can see. Well I did, and then I had to endure a wet rug for the week and half it took him to respond. Ever since then I have a nasty black line running across my molding.
J - Oh yeah, and when the maintenance guys came to fix the washing machine and dishwasher, they ripped up the cheap linoleum floor in the kitchen and I have been looking at the dust trap ever since. I told the office several times, but I am sure they will try and take it out of my security deposit.
K - Since the day I moved in the back of the toilet has rocked, and not in the I can't wait to get on this toilet again because it rocks, kind of rocks, I mean hold onto your seat becasue the back might just fall off!
L - There is no handle on the sliding glass door. It was broken when I moved in, only I did not know it because it was taped on in the back. Oh, and the doors are so bad that when I tried to open it, the door didn't move, but the piece attached to the wall shifted and ripped the molding and paint. Very Nice! Oh and some of the vertical blinds were taped up, so they started falling off a few weeks after I moved in.
M - The nice marble window sills in the bedroom have been painted over. Who in their right mind would do that, its marble!
N - If I try to enter my extra storage area in the ceiling of my walk-in closet, a mound of dust and what looks like cotton comes flying down all over my close. Needless to say I don't utilize this area.
O - I had to replace every light bulb in my apartment within the first few weeks of living here.
P - The Roman Style tub they showed me in the walkthrough was lovely. the one I ended up with has a black tint on the bottom of it.
Q - I almost forgot the garbage disposal and sink. Well, well. I complained several times over about six months about this issue. The sink was leaking and the garbage disposal was broken. The leaking was so bad that the floor in the cabinet under the sink fell apart, and my apartment smelled like raw sewage. I stayed home waiting for maintenace to come on several occasions. Finally they call me at work and say they can make it. I tell Rosa I don't want anyone in my apartment while I am not there, and I will leave work and be home in an hour. When I got home, maintenace had already left a note on my door saying they had completed their job. HUH!' Anyway, I go inside and see that they slapped a weird piece of wood under the sink, and I wondered if they cleaned the mold' Well two weeks later I realize that they couldn't have because the smell is back!
R - I live in the smallest unit possible and my electric bill is $240 a month. You must be thinking, put your air-conditioning lower, but I keep it between 78 and 80! I think I pay to help run the electricity in the clubhouse. Either that or my appliance are so crappy that they suck the money right out of my pocket.
S - The emergency exits in the main building are a disaster. There was a fire down the hall a few weeks back, and every maintenance guy in the complex ran over to open the mergency exits. Aww how nice! No, not really, they realized that the community sould have been fined heavily if the firemen came and realized that the doors were locked and in some cases stuck to the point that they need to be pried open. And this is not goos since the only stairs out are on the outside of these doors, and the elevators shut down in a fire. Can you say sitting duck!
T - Of the emergency doors that are not locked, there are few that are permanantly open, so the key you use to get in the building, you know the one that only works if you jiggle it for a few minutes, yeah that's a false sense of security.
U - Oh and I recommend checking the front office for packages every once in a while because they don't always tell you when something is there. My aunt sent my family a package of holiday treats and paid a lot extra to have it delivered for Christmas. Well it got here in time, someone in the office signed for it on Christmes eve. I however, did not receive said package until my Aunt called on New Years' to see if we enjoyed the lovely treats. She must have thought I was rude and ungrateful until I told her I didn't know what she was talking about.
V - This reminds me, it is also a false sense of security when you sign for your packages, because half of them do not make it to the sign-in/out book. And I believe anyone could walk off with anything.
W - I was told when I moved in that pets were allowed, two weeks later everyone in MY building received a notice that pets were not allowed. I still hear dogs barking.
X - It's 10:10pm and I have been listening to banging and screaming and random booms for about the last hour or so. And that's just from inside the building, I can hear the noise from the pool too!
Y - The day I moved in there was a promising sticker saying pest control had been here that day. . . I think NOT! There was a line of ants going around the molding and through the carpet. A thick one too, it looked like a snake making its way through my apartment. I have been battling them ever since, but unlike pest control I manage to deter them for a few months before the troops come back again. By the way they come in through the cracks in the side of the buildning. Stop and look and you will see several lines of ants about 2 to 3 inches thick making their way up the side of the building.
Z - One morning on my way out to work I received a note in my door saying that I had to remove everything from my balcony by 8am so that the community could paint. That's messed up, I was on my way to work and I had to stop and reorganize!' Well they claimed to have dropped the note off the night before at 8pm, but we did not get home until 11pm so how did I not see it and how did it manage to stay afloat and rejam itself into the door.
If you like your money and your sanity don't move here. The only way you will get anything from the office is if you are nasty and persistant. Kindness only gets you the shaft. And I have to tell you living here is not like living at a resort, I need a vacation from this insanity. After just one year I am exhausted and can't take it anymore. I am happy to say my lease is finally almost over, and my sentence in hell is almost complete!
Happy apartment hunting!
I think I will move in to a cheap place, atleast I am guaranteed to get what I paid for!
What a disappointment.
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