TODAY 03/14/2009 I PUT A WASH LOAD TO DRY AND LEFT FOR WORK AT 11 AM. I CAME BACK HOME AT 4 PM AND MY DRYER WAS STILL ON. I OPENED THE DRYER AND ALL MY CLOTHES WAS WET AND COLD. I CALLED THE LEASING OFFICE AND I EXPLAINED WHAT HAD HAPPENED. THE LADY THAT ANSWERED THE PHONE SAID SHE HAD TO DO A WORK ORDER AND THE ISSUE WILL BE RESOLVED BETWEEN 2 TO 3 DAYS. MEANWHILE I HAD A DRYER FULL OF WET CLOTHES AND ANOTHER LOAD IN THE WASHER WET. SO, I WENT TO THE LEASING OFFICE AND AGAIN STRESSED THE SITUATION. THE LADY THERE CALLED MAINTENANCE OVER THE TWO WAY RADIO AND GOT A HOLD OF JIMMY. SHE EXPLAINED WHAT WAS WRONG AND JIMMY REPLIED HE WILL GO OVER TO THE UNIT. I LEFT THE OFFICE AND HURRIED TO MY APARTMENT WHERE I WAITED UNTIL 6:35 PM AND JIMMY DID NOT SHOW UP. AT THAT TIME I HAD TO LOAD ALL THE WET CLOTHES AND FIND A NEAR BY COIN LAUNDRY TO DRY THE 2 LOADS OF CLOTHES I HAD WET. I THINK A SIMPLE CALL TO ME TO LET ME KNOW THIS WILL NOT BE FIXED TODAY WOULD OF BEEN CONSIDERATE SO I WOULD OF NOT WASTED 2 HOURS WAITING FOR JIMMY. SO FAR I HAVE BEEN RENTING HERE 2 MONTHS AND THIS IS THE 3RD ISSUE I HAVE WITH MAINTENANCE NOT DOING THERE PART IN COMMUNICATING WITH ME. I AM A STRONG BELIEVER OF COMMUNICATION SINCE I AM A CUSTOMER SERVICE REP, AND BY FAR THIS IS THE WORST I HAVE SEEN. I HAVE READ ALL THE NEGATIVE COMMENTS ABOUT WINDSOR PINES BEFORE I MOVED HERE AND I MOVED HERE ANYWAY THINKING WINDSOR PINES HAD WORKED IN GETTING THERE ACT TOGETHER, BUT SO FAR I HAVE BEEN PROVEN WRONG. BELIEVE IT OR NOT, PICKING UP THE TELEPHONE AND COMMUNICATING TO A TENEANT MEANS ALOT AND IT SHOWS INTEGRITY ON YOUR END. I SURE HOPE MY DRYER GETS FIXED THIS WEEK SO I DON'T END UP HAVING TO TAKE TRIPS TO A COIN LAUNDRY.

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