The Flats at Ninth Avenue
#7,675 #15 #952

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The Flats at Ninth Avenue

7601 North 9th Avenue, Pensacola, FL 32514
(49 Reviews)
$1,057 - $1,396/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedrooms 1 Bathroom

1 Bed, 1 Bath | 735 sq. ft.

$1,132 - $1,148

2 Available Units

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1 Bedrooms 1 Bathroom Den

1 Bed, 1 Bath | 963 sq. ft.

$1,334

1 Available Unit

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1 Bedrooms 1 Bathroom

1 Bed, 1 Bath | 735 sq. ft.

$1,057 - $1,147

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2 Bedrooms

2 Bedrooms 2 Bathrooms

2 Beds, 2 Baths | 975 sq. ft.

$1,281 - $1,396

4 Available Units

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2 Bedrooms 1 Bathroom

2 Beds, 1 Bath | 963 sq. ft.

$1,234

1 Available Unit

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2 Bedrooms 1 Bathroom

2 Beds, 1 Bath | 963 sq. ft.

$1,234

1 Available Unit

See Floor Plan Details

2 Bedrooms 1 Bathroom

2 Beds, 1 Bath | 963 sq. ft.

$1,244

1 Available Unit

See Floor Plan Details

2 Bedrooms 2 Bathrooms

2 Beds, 2 Baths | 975 sq. ft.

$1,286

1 Available Unit

See Floor Plan Details

2 Bedrooms 2 Bathrooms

2 Beds, 2 Baths | 975 sq. ft.

$1,321

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B+

Review Ratings

Noise

5.0

Grounds

3.5

Safety

4.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

83 days

View Community Timeline
View Community Timeline

The Flats at Ninth Avenue Reviews

(49)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Joam_A

Resident 2017 - 2023

10/18/2023

Run away

If you are smart enough run away this apartments are going bad by the day they don't maintain it ,ceiling are liking, rooms are all moldy everything start looking ------ and disgusting they just don't care… See More >
Manager

1/4/2024

The Flats at Ninth Avenue
We apologize your stay didn't live up to expectations. We are always open to opportunities to improve our service at The Flats and invite you to call or email our office to see if we can resolve any outstanding issues you've experienced. Again, we sincerely apologize your time with us wasn't more positive. We appreciate you taking the time to share your experience and wish you well in your future endeavors.
Review Author Icon

josh_f689

Resident 2020 - 2021

10/8/2023

Flats was a great place to call home. very cozy and friendly vibe

Living at Flats at Ninth Ave was really a nice experience. My apartment was modern and layout was good. porch was very nice and view of pool was peaceful. well located near the shopping I needed. If my job didnt transfer I would have stayed… See More >
    Manager

    1/4/2024

    The Flats at Ninth Avenue
    We really appreciate this positive review! Feedback like yours keeps us motivated to try to be even better. As always, please send us an email or give us a call if you ever need anything!
    Review Author Icon

    anonymous

    Resident 2020

    5/29/2020

    We have lived here under the old and new management (NOTHING HAD/HAS CHANGED EVEN WITH THE NEW MANAGEMENT) and if you like your place INFESTED with cockroaches, waiting on maintenance for 2 MONTHS to get something fixed and loud noisy people partying than this is… See More >
      Manager

      6/3/2020

      The Flats at 9th Avenue
      Rachael, we appreciate that you continue to take the time to leave us some feedback. We strive to offer a clean and peaceful community, and we regret to hear if you feel we've missed the mark in this goal. Rachael, in reviewing our files it does seem you moved out from the Flats at Ninth some time ago. Although you are no longer residing with us, Rachael, I would be eager to discuss your experience with you and see what steps we can take to continue to make improvements. Your feedback is valuable to us and we thank you for taking the time to provide it. We can be reached at the office at 850-791-6315 or you can email us at: manager@theflatsatninthavenue.com. Since this is your 4th review perhaps you will contact us personally (phone or email) to discuss this further. Looking forward to connecting with you soon.
      Review Author Icon

      juliecheng

      Resident 2018

      10/6/2018

      I like it here so much. staff is just the best and they care that you are happy. such a fresh change from what I have been use to. Apartment is cute with a pretty good feel. less expensive that something new, but everythig works… See More >
        Manager

        10/23/2018

        The Flats at 9th Avenue
        Wow! Thanks so much for the awesome review, Julie! We're ecstatic to hear you're enjoying your stay here at The Flats at Ninth Avenue. If you ever need anything else don't hesitate to let our team know! Hope you have a great day, Julie!
        Review Author Icon

        Tracy_W

        Resident 2017 - 2018

        6/26/2018

        We moved here from Indiana and it was so easy breezy to apply ,get approved and move right in. We enjoyed our place. I would recommend this place to anyone who wants a nice safe place to live. The managers are very nice and professional… See More >
          Manager

          7/17/2018

          The Flats at 9th Avenue
          Thanks for the stellar review, Tracy! We're pleased to hear you're loving our homes here at The Flats at Ninth Avenue. If you ever need anything else or have any questions feel free to stop by our office and let our team know! Thanks again and welcome home, Tracy!
          Review Author Icon

          sallygorman256

          Resident 2016 - 2017

          5/22/2017

          great apartments. I have really liked the location here, but best of all have had excelent service. the maintenance man is fantastic, makes the palce feel like home. highly reccomend!

            Review Author Icon

            Resident 302501

            Verified Resident 2015 - 2017

            1/19/2017

            The staff is great. Any maintenance concerns have been addressed within 24 to 48 hours. The grounds are kept nicely. There is a workout room, dog park, large pool area and sand volley ball court. The location is perfect as the beach is only 30… See More >
              Manager

              1/20/2017

              The Flats at 9th Avenue
              Hello, Thank you for the review! We are glad maintenance has been quick and helpful ,and that you like the amenities! Let us know if we can do more! Best, Community Manager
              Review Author Icon

              anonymous

              Resident 2016 - 2017

              1/17/2017

              I have lived here for a year and happily renewed my lease. The location is to everything and yet far enough to avoid traffic. Only 30 minutes to beach at the most. I have found the staff to be friendly and courteous. If… See More >
                Manager

                1/19/2017

                The Flats at 9th Avenue
                Hello, Thank you for the review! We are glad you like the location and that the staff has been helpful, and most of all that you feel at home! Let us know if you need anything! Best, Community Manager
                Review Author Icon

                Resident 283083

                Verified Resident 2015 - 2016

                11/14/2016

                My experience at the Flats at Ninth Avenue has been great. The apartment managers have been very welcoming. The maintenance department responds to all request in a timely manner. I have never had to report a request more than once. The… See More >
                  Manager

                  11/16/2016

                  The Flats at 9th Avenue
                  Hi Resident, Thank you for the review! We are so glad the staff has been welcoming and helpful! Feel free to call or stop by if there is anything we can do to better your experience! Best, Community Manager
                  Review Author Icon

                  Resident 282853

                  Verified Resident 2014 - 2016

                  11/12/2016

                  Great experience. Staff is friendly and helpful. I enjoy living here. It's quiet and well kept. They maintain the landscape and the apartments well. It's pet friendly and that is a big plus. I don't know what else to say. I am very pleased… See More >
                    Manager

                    11/16/2016

                    The Flats at 9th Avenue
                    Hi Resident, Thank you for the feedback! We are glad the staff has been helpful and that you like the property. Let us know if there is anything we can do for you! Best, Community Manager
                    Review Author Icon

                    Resident 282592

                    Verified Resident 2015 - 2016

                    11/10/2016

                    The property is very clean and I feel safe there. My apartment has all new flooring the kitchen looks really nice and all the appliances are clean and new looking. I applied and I was accepted within 2 days which was very nice. It's close… See More >
                      Manager

                      11/11/2016

                      The Flats at 9th Avenue
                      Hi Resident, Thanks for the review! We are glad you are comfortable and enjoy your apartment! Let us know if there is anything we can do to help! Best, Community Manager
                      Review Author Icon

                      Resident 277513

                      Verified Resident 2014 - 2016

                      10/15/2016

                      My experience with the property has been okay. Nora in the leasing office is a wonderful representative. She helps me all the time even when she may be swamped. She's friendly, she builds relationships with the community because she knows me by name and not… See More >
                        Manager

                        10/19/2016

                        The Flats at 9th Avenue
                        Hi Resident, Thanks for the review! We are glad Nora has been helpful and personable. Please, feel free to stop by anytime with any suggestions on what we can do better! Best, Community Manager
                        Review Author Icon

                        NicB123

                        Resident 2016

                        10/12/2016

                        Let me start with the positives then I will get into the negatives considering there was much more negatives. The positives would have to be the staff is very friendly & the maintenance men are AMAZING. The day (if not 2) you put your maintanence… See More >
                          Manager

                          10/26/2016

                          The Flats at 9th Avenue
                          Dear Nic, Thank you for the feedback. We are glad the staff was friendly and helpful! We also sorry that your overall experience with the community wasn't positive. We would love to talk more about your suggestions and how we can do better so please feel free to call or stop by the office! Your feedback is very important to us! Best, Community Manager
                          Review Author Icon

                          anonymous

                          Resident 2015 - 2016

                          8/18/2016

                          Great place to live! Amazing staff! Well maintained. Spacious living rooms, which is a bonus. Great work out room as well!

                            Manager

                            8/19/2016

                            The Flats at 9th Avenue
                            Dear Resident, Thank you for the review. It is wonderful to hear that you are having such a positive experience in your home. Thanks for mentioning how great the staff is and how spacious the living rooms are! Please let me know if there is anything we can do for you. Best regards, Community Manager
                            Review Author Icon

                            Resident 262910

                            Verified Resident 2015 - 2016

                            8/18/2016

                            It was very well kept when I first looked at it. Then,apaprtmemt was absolutely perfect and what I was looking for. The staff helped me a lot and answered all my questions. I knew this was the place for me.

                              Manager

                              8/19/2016

                              The Flats at 9th Avenue
                              Dear Resident, Thank you for the review. It is great to hear that you are happy with your home and community. Thanks for mentioning how great the staff has been to you and also for letting me know how beautiful you think your home is. Please let us know if there is anything we can do for you. Best regards, Community Manager
                              Review Author Icon

                              Resident 262909

                              Verified Resident 2015 - 2016

                              8/18/2016

                              Sprayed for bugs 3 times since I've been here. Seen homeless men digging through the dumpsters right outside the apartment building. Pool and gym were shut down for 2 months with no refunds. Had a guy fall asleep on my apartment steps and they did… See More >
                                Manager

                                8/22/2016

                                The Flats at 9th Avenue
                                Hello Resident, Thank you for your feedback. Would you be willing to call or stop by the office? I would love to address your concerns and try to resolve anything that I can. I look forward to speaking with you. Best, Community Manager
                                Review Author Icon

                                Resident 262908

                                Verified Resident 2015 - 2016

                                8/18/2016

                                I am pleased with the well maintained property and the neatness of my apartment The neighbors are friendly and the location is perfect The pool is nice and the dog park is our favorite we go there everyday We would recommend… See More >
                                  Manager

                                  8/19/2016

                                  The Flats at 9th Avenue
                                  Dear Resident, Thank you for the review. I too love the great location. Thanks for mentioning how friendly all the neighbors are and that the pool and dog park are great! Please let us know if there is anything we can do for you. Best regards, Community Manager
                                  Review Author Icon

                                  Resident 262907

                                  Verified Resident 2015 - 2016

                                  8/18/2016

                                  It's an ok apartment. Just seems a bit pricey for what you get. Insulation and poor windows causes a need for the ac to run all of the time and a huge increase in the electric bill. Parking available for the residents are short. Someone… See More >
                                    Manager

                                    8/19/2016

                                    The Flats at 9th Avenue
                                    Dear Resident, Thank you for the review. I appreciate the detailed feedback, it is very helpful to all of us staff members. I will make sure we all strive to make things better here, including the problems you are having with windows and parking. Please do not hesitate to let us know if there is anything else we can do for you. Best regards, Community Manager
                                    Review Author Icon

                                    anonymous

                                    Resident 2016

                                    10/17/2016

                                    Great experience so far. Staff has been excellent and is always very friendly and makes you feel like they really care. Maintenance is always very responsive. Grounds are really pretty and clean.

                                      Manager

                                      7/11/2016

                                      The Flats at 9th Avenue
                                      Dear Resident, Thank you for the review. It's great to hear that you are having a positive experience so far in your home! We will continue striving to make this a wonderful place for you. If there is anything we can do for you, don't hesitate to let us know. Best regards, Community Manager
                                      Review Author Icon

                                      Vaughn4922

                                      Resident 2014

                                      11/16/2014

                                      Place sucks. It's the worse place I have stayed. People are rude. Neighbors are loud. Office managers refuse to do anything about the noise. Dog owners hang out at the dog park late at night with loud barking dogs. You can hear everything your neighbors… See More >
                                        Manager

                                        11/17/2014

                                        The Flats at 9th Avenue
                                        Thank you for taking the time to write a review. We know that apartment living can sometimes mean that you hear your neighbors now and then, but we do want you to let us know if the noise is excessive and/or after hours. Unfortunately, our staff can not be on site 24/7 and we really have to depend on our residents to let us know if their neighbors are being too loud. Each morning, we do have our maintenance technician complete a walk-through of the property. During this time, any pet waste or trash is picked up. If you are seeing pet waste in certain areas, please let us know. We do have doggy stations throughout the property, and we can certainly add more if necessary. Again, we thank you for your review and we hope that you communicate any concerns you have to the front office. We are here to assist you in any way that we can and make living at The Flats an enjoyable experience.
                                        Review Author Icon

                                        anonymous

                                        Resident 2013 - 2014

                                        10/23/2014

                                        I am a student at UWF, and they were very quick to move us in last year. Which I was thankful for. I lived there a full 12 months. I never had issues with safety. All the money they receive is spent on keeping the… See More >
                                          Manager

                                          10/22/2014

                                          The Flats at 9th Avenue
                                          We would like to sincerely thank you for being a resident with us during your time as a student at The University of West Florida. We do use a computer system that analyzes other apartment communities pricing and amenities in our market and rent increases are based on this information. We do apologize for any miscommunications that may have occurred during your move out and we hope that you were able to get all of your questions answered. If there are questions that have remained unanswered, please contact or leasing office and we will make sure we address any concerns and questions you still have.
                                          Review Author Icon

                                          flatsrenter7787

                                          Resident 2012 - 2014

                                          3/6/2014

                                          So many of these reviews are out of date so here is a fresh one. I was a U.W.F. student and am happy I chose to make the Flats my home. The new management is awesome. They are incredibly responsive if you tell them there is a… See More >
                                            Manager

                                            6/12/2014

                                            The Flats at 9th Avenue
                                            Thank you so much for your great review! We are very glad that we could accomodate pest control for you and we are very happy that you decided to make The Flats at Ninth Avenue your home during your UWF experience!
                                            Review Author Icon

                                            anonymous

                                            Resident 2012 - 2013

                                            8/29/2013

                                            The area is very convenient but there are still more MAJOR improvements needed here starting with maintenance. The office staff is friendly but very passive on most of the issues you bring to them. No overhead lighting in living rooms & bedrooms, no ceiling… See More >
                                              Manager

                                              8/29/2013

                                              The Flats at 9th Avenue
                                              Thank you for taking the time to bring this information to our attention. We would greatly appreciate it if you would contact the office to setup a meeting so that we may discuss your concerns further. The community manager currently does oversee two properties in Pensacola, which when you schedule your appointment with her, she will be more than happy to provide you with the her contact information for the other property she manages. We look forward to meeting with you and once again, thank you taking the time to bring your concerns to our attention.
                                              Review Author Icon

                                              anonymous

                                              Resident 2011 - 2013

                                              7/9/2013

                                              This place has been one problem after another. This really isn't a property you can settle in and call 'home.' Construction in this place is a joke. Walls are paper thin, BOTH of the apartments I've lived in at this property have had… See More >
                                                Manager

                                                7/18/2013

                                                The Flats at 9th Avenue
                                                Thank you for taking the time to write a review and bring these items to our attention. As you stated we are aware of the parking issues we have, and we are walking the property daily to ensure we provide as much parking as possible without becoming a fire hazard. If you could please contact the office to schedule an appointment to address each one of your concerns, we would appreciate any feedback you have. We would like to thank you for your two years of continuing rental with us and look forward to hearing from you.
                                                Review Author Icon

                                                anonymous

                                                Resident 2013

                                                2/5/2013

                                                This place is now called The Flats at 9th Avenue. Read the fine print of their lease. The buildings are very old but they are trying to renovate them. They have a huge trash problem as the dumpsters are always full. I have a serious… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Clothes Care Center
                                                  Other
                                                  • Fitness Center
                                                  • Green Space
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Wi-Fi Access
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                                                  Leasing

                                                  You're going to love the openness of each of our one and two bedroom floor plans. Designed to make life enjoyable, we've included in every home a fully-equipped kitchen with black appliances and additional storage and huge closets. Your pets are welcome at The Flats at Ninth Avenue, as they are family, too. Don t feel like leaving home? You don't have to. You can relax by our pool or in our clubhouse and savor a cup of coffee and free Wi-Fi. You also can choose from an array of amenities that include volleyball, a clothing care center, and the high-tech fitness center. We are open Monday through Saturday and would love the opportunity to show you our beautiful community! Come and see what living at The Flats at Ninth Avenue in Pensacola, FL has to offer!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 02:00 PM
                                                  This community is managed by

                                                  Bryten Real Estate Partners

                                                  B
                                                  B
                                                  Communities
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                                                  Questions & Answers (1)

                                                  Rosemary_F
                                                  Asked on: 05/31/2018
                                                  Q: Price for 1 bedroom apt please?

                                                  Frequently Asked

                                                  Based on 49 number of votes by renters, The Flats at Ninth Avenue is currently rated 3.4 out of 5 stars.
                                                  The Flats at Ninth Avenue is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  The Flats at Ninth Avenue is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  The Flats at Ninth Avenue is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  The Flats at Ninth Avenue is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  The Flats at Ninth Avenue is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Flats at Ninth Avenue is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 83 days to their community reviews in the past year.
                                                  Bryten Real Estate Partners
                                                  No pet policy available
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  The Flats at Ninth Avenue

                                                  March 2024

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                                                  The Flats at Ninth Avenue is a 735 - 975 sq. ft. apartment in Pensacola in zip code 32514. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,057 - $1,396. Nearby cities include Cantonment, Gulf Breeze, Milton, Navarre, and Orange Beach.

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