#10,312 #11 #1,247

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Midtown 24

700 SW 78th Ave # 100, Plantation, FL 33324
(61 Reviews)
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Move-In Specials

$1000 off your next month's rent if you apply and get approved before 8/11. Move in must be done in August!

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

2.3

Grounds

2.0

Safety

2.8

Office Staff

2.5

Maintenance

2.8

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

C

Percentage of reviews responded to

50.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

15.5 days

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Midtown 24 Reviews

(59)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2023

3/27/2024

Where is the sound insulation

Ive been living here for a pretty long time. as soon as there people moved beside us their dog literally barked everyday early morning and I cant sleep well. You can also hear sounds from floors above or below you like there is no soundā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2023

    8/4/2023

    Melissa is a sweet smart professional and happy to help me 10 stars ?? She helped me with my unit and has been very helpful with my requests. She is awesome. Come see her for anything you need in the office

      Manager

      8/8/2023

      Midtown 24
      We are fortunate to have Melissa on our team and will be sure to pass along your compliments for her stellar service. Thank you for your 5-star review!
      Review Author Icon

      anonymous

      Resident ā€¢ 2022 - 2023

      6/27/2023

      Theft! Unethical business practices. You will be charged for non-sense!

      It doesn't matter how clean you are as a tenant - you will be charged for some nonsense like "tub reglazing" that they claim to do every 2 years. This is complete BS as a reglaze/resurface lasts 5-10 years. If you ignore this warning pleaseā€¦Ā See More >
        Manager

        7/8/2023

        Midtown 24
        Thank you for sharing your feedback as a former resident of our community. We always review our move-out policies and pricing with our residents, and we are sorry to see that you are unhappy. We would be glad to discuss any concerns you may have regarding your account status following your move-out and invite you to contact us directly at corporatecontact@alapts.com. We look forward to speaking with you.

        Updated Review

        Review Author Icon

        ROSEWYDA

        Resident ā€¢ 2021 - 2023

        3/23/2023

        Repair staff is exceptional. Abel is an outstanding service person. When I need something in the apartment repaired, he comes promptly (within the hour) and works efficiently. Wonderful person who takes pride in his work! R. Wyda (620)

          Manager

          3/28/2023

          Midtown 24
          Rose, we are thrilled to hear of your positive experience working with our maintenance team. Thank you for letting us know what an outstanding job Abel is doing!
          Review Author Icon

          anonymous

          Resident ā€¢ 2013 - 2023

          2/2/2023

          It's Home.

          MIDTOWN 24 offers more than just apartment living. It's a place where you really can be part of a community, there is something for everyone, gym, pool, art, and events. It is centrally located walking distance from shopping and dining. The ladies in the officeā€¦Ā See More >
            Manager

            2/7/2023

            Midtown 24
            Thank you for your 5-star review! We consider our residents to be a part of our community family and are grateful for your recognition of our office and maintenance teams' hard work and dedication. While we are glad to know that our convenient location and beautiful views have left you impressed, we are most proud to be recognized for our exceptional service.
            Review Author Icon

            Kross100

            Resident ā€¢ 2017 - 2021

            3/12/2022

            I lived at Midtown 24 for four years and was very happy there. I am writing this review to heighten your awareness of the practices of American Landmark Apartments regarding deposits and lease renewals. When you renew your lease, be watchful of the ā€œdeposit amountā€ā€¦Ā See More >
              Manager

              3/19/2022

              Midtown 24
              Thank you for your time. Your happiness in our community is our top priority, and we are sorry to learn that you are concerned with your deposit refund. Please contact us directly at midtown24@alapts.com so that we can gather additional detail and work toward a resolution. We hope to connect with you soon.
              Review Author Icon

              jeffknowles1042@gmail.com

              Resident ā€¢ 2020 - 2021

              6/10/2021

              Excellent property to live on. All of the staff is quick to take care of whatever problems arise. Melissa in particular has really helped me and my son through a difficult time and I am so glad we moved in here. The maintenance crew areā€¦Ā See More >
                Manager

                6/15/2021

                Midtown 24
                Hi Jeff, thank you for your kind remarks. It is lovely to know that Melissa and the rest of our team have handled your concerns in a timely and effective manner. Please have a great week and continue to get in touch any time we can help you.
                Review Author Icon

                katie.ross01@yahoo.com

                Resident ā€¢ 2017 - 2021

                6/3/2021

                Midtown24 is a beautiful development that is well appointed. I have just finishing my 4th year and feel the property is well kept, quiet and very secure. Key fobs are required for entry, elevators and door entry. There is a secured/enclosed garage, two workout areas,ā€¦Ā See More >
                  Manager

                  6/4/2021

                  Midtown 24
                  Thank you for your wonderful review, Katie! We are flattered by your compliments on our beautiful and peaceful community. Please enjoy your weekend and let us know if there is anything we can do for you.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2020 - 2021

                  6/2/2021

                  When we signed the lease, my wife told the assistance manager to include her car to the signed lease. After two weeks living in the apartment, my wife's car was tolled and the assistance manager signed the document to allow the toll truck company toā€¦Ā See More >
                    Manager

                    6/4/2021

                    Midtown 24
                    Thank you for sharing your experience. It sounds like this mix-up has been resolved, but we truly apologize for the inconvenience and stress you experienced while picking up your wife's car. Please don't hesitate to contact our office with any concerns that may come up in the future.
                    Review Author Icon

                    gobidigital

                    Resident ā€¢ 2020 - 2021

                    5/4/2021

                    They have been testing the fire alarm since I moved here. They test it for hours on end, every few days, it rings in every room in the house. Iā€™ve been woken up about 15 times since September, and itā€™s also gone off at midnightā€¦Ā See More >
                      Manager

                      5/6/2021

                      Midtown 24
                      We appreciate your feedback, and we are sorry to hear that you are dissatisfied with your dryer and windows and have been disturbed by the fire alarm. When you have a moment, we would appreciate an opportunity to address your concerns at midtown24@alapts.com. Thank you.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2017 - 2021

                      3/15/2021

                      Horrible customer service. Management ignores complaints despite numerous calls and emails. They have no pet restrictions and there's always dog piss in the garage and common areas. Very noisy neighbors.ā€¦Ā See More >
                        Manager

                        3/17/2021

                        Midtown 24
                        Thank you for submitting your feedback. We aim to respond appropriately to our residents' concerns and apologize if you feel your complaints have not been sufficiently addressed. Please contact us at corporatecontact@alapts.com to discuss these issues in greater detail.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2019

                        10/1/2019

                        Lived at Midtown 24 and I can tell you that there is a high turn over in staff. The place is way overrated and not worth the monthly expense. Really regretting not signing on at a better complex. First, sound travels throughout the building, theā€¦Ā See More >
                          Manager

                          10/19/2019

                          Midtown 24
                          Thank you for sharing your honest feedback with us. It is extremely important for us to maintain a nice environment, so we appreciate your observations and will be looking into them right away. Our pet policies are applicable to all pet owners and we encourage everyone to work together to ensure a clean community for all. Thank you for sharing your input about what you've seen at the pool. We're surprised to hear you say that you've talked to our team about these issues and that nothing has been done. We would like to learn more about the conversations you've had with our team in case there are opportunities to improve our training in this area. When you have a moment, please feel free to stop by the office to speak with our Community Director about this. Thank you in advance for the time!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2018 - 2019

                          5/23/2019

                          Moving to Midtown 24 has been one of the best decisions, we were homeowners all of our lives and decided to downsize, last summer we moved here while still searching unsuccessfully for the right place to purchase, and after living here it will be soā€¦Ā See More >
                            Manager

                            5/29/2019

                            Midtown 24
                            Hi there, we greatly appreciate your positive review and are delighted to know that your time spent here was so fantastic. Thank you so much for singing the praises of our hard-working teams. We know they will definitely appreciate the kudos! We wish you nothing but the best in your new home.
                            Review Author Icon

                            Plm2019

                            prospective ā€¢ Visited 2019

                            4/25/2019

                            I am so excited to move in today! When I first called and spoke with Alyssa, she could not have been any sweeter or accommodating with all my questions. Stefane was beyond fabulous as we toured the building.I was treated as if we were alreadyā€¦Ā See More >
                              Manager

                              4/30/2019

                              Midtown 24
                              Hi Marni, your review was heart-warming to read. Thank you for highlighting the exceptional service you received from Alyssa and Stefane.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              4/24/2019

                              I have moved around a lot during the last 12 years. I have lived in about 10 different apartment communities, and I must say that Midtown 24 is the best community I have ever lived in. The premises are spotless. The apartment is beautiful andā€¦Ā See More >
                                Manager

                                4/29/2019

                                Midtown 24
                                We're beaming with pride about your incredible recommendation. Your description of our community and our team means so much to us, and we're excited to share your kudos with Alyssa and Anne. We hope you find great happiness in your new home in California!
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2019

                                3/8/2019

                                The building has incredible amenities and is oart of a great neighborhood. But more important are the staff who are kind, responsive and easy to work with. This just makes the whole building nicer and a great place to live!

                                  Manager

                                  3/12/2019

                                  Midtown 24
                                  Hello there, we are pleased to receive your 5-star review! It's music to our ears to know that our team has provided you with over-the-top service. We're really glad you're here. Thanks for the stellar review!
                                  Review Author Icon

                                  Javierpilot

                                  Resident ā€¢ 2019

                                  1/31/2019

                                  I've lived in Midtown 24 for four years. I love living here and would recommend to anyone. Stefane ans Alyssa are great !!! Maintenance team is very responsive. Geeat Resident events and amazing amenitiesā€¦Ā See More >
                                    Manager

                                    2/5/2019

                                    Midtown 24
                                    Thank you for the hearty recommendation! We'll be sure to pass your compliments along to Stefane and Alyssa.
                                    Review Author Icon

                                    TKeyahRD

                                    Resident ā€¢ 2018

                                    9/23/2018

                                    Midtown 24 has the best customer service and professionalism. I am especially grateful to have Alyssa Carter as the Assistant Community Director, she is absolutely amazing! Moving in was very easy, I appreciate the size of the elevators, double door entrance and loading dock availableā€¦Ā See More >
                                      Manager

                                      9/26/2018

                                      Midtown 24
                                      Welcome to the community! We're delighted that your new home is a great fit for you. Alyssa Carter is beaming with pride about your compliments for her. She's such a pro, and we're glad she's on our team. Please don't hesitate to call or drop by the office any time we can be of service.
                                      Review Author Icon

                                      LatoyaJoseph

                                      Resident ā€¢ 2018

                                      2/9/2018

                                      I love this place! If I could live here forever I would. The management team is awesome and caring and always available and goes out of their way to take care of the residents. There has been numerous times I got a perishable delivery andā€¦Ā See More >
                                        Manager

                                        2/12/2018

                                        Midtown 24
                                        Thank you so much for such a wonderful review. We are sorry that you will be having to relocate as well. We wish you the best in your new endeavors, and please know we are always here if you need to come back.
                                        Review Author Icon

                                        Beata_K

                                        Resident ā€¢ 2016 - 2017

                                        11/30/2017

                                        We had a bait and switch situation and the manager breached the contract causing monetary damages. The carpets in our unit were supposed to be brand new but what we got was dingy matted carpets with stains, paint splatters and worn out padding. The acrylicā€¦Ā See More >
                                          Review Author Icon

                                          Resident 422472

                                          Verified Resident ā€¢ 2013 - 2017

                                          11/20/2017

                                          The staff is amazing. The surroundings unbeatable. You are near everything you need. Grocery store, gyms, malls, movies and restaurants. I canĆ¢??t stress how amazing the staff is enough. I lived here for 6 years and love it. IĆ¢??m militaryā€¦Ā See More >
                                            Manager

                                            11/28/2017

                                            Midtown 24
                                            Thank you for your five-star review about Midtown 24 Apartments. It is great to know that you appreciate our staff so much. We have noted your comment regarding military discounts. We truly appreciate your service to our country. Thank you for living with us.
                                            Review Author Icon

                                            Sskipper

                                            Resident ā€¢ 2015 - 2017

                                            9/16/2017

                                            Non responsive. No one checks voicemails. Manager doesn't check or respond to emails. They are unaware of FL state housing law. I moved out over three months ago and have yet to receive security deposit back or closing paperwork despite ME sending multiple emails andā€¦Ā See More >
                                              Manager

                                              11/9/2017

                                              Midtown 24
                                              Dear Resident, we appreciate your feedback and sincerely apologize for your unpleasant experiences. If you would like to discuss the concerns regarding your security deposit and the service you received while you called us home, then please feel free to email me directly at support@milestone.desk-mail.com so we can schedule a time to talk. We are sorry that you moved and we wish you well!
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2016 - 2017

                                              5/19/2017

                                              Cons: The building is beautiful but not worth the prices being charged. When I toured the building I was shown the numerous amenities available and those amenities have slowly dwindled since I moved in last summer. There is a spin room with very very expensive spinā€¦Ā See More >
                                                Review Author Icon

                                                sebb_23

                                                Resident ā€¢ 2017

                                                2/24/2017

                                                I'm so glad we made the move to Midtown 24. The building and Apartments are luxurious but the best amenity of them all is the peerless attention of your own team of Property Management and Maintenance Service, always ready to exceed your expectations in aā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2016

                                                  10/15/2016

                                                  I absolutely love living here. The location is incredible, the staff is amazing, and the apartment is great. The finishes aren't the highest quality but it's a rental apartment so I guess it's expected. Thrilled we chose this place. It is expensive but worth itā€¦Ā See More >
                                                    Manager

                                                    10/19/2016

                                                    Midtown 24
                                                    Hi Midtown Resident, Thank you for taking the time to tell us about your experience in living at Midtown. I am happy to know that you love your apartment and the location. We agree that there is so much to do in the area. Be sure to check out Yelp for great suggestions and ratings on nearby restaurants! I would also be happy to check out the finishes to your apartment and be sure they are in good working order. Let me know if you would like to schedule a walk through. Monique De La Uz, Property Manager at 954-476-5656 or Midtown 24MGR@pinnacleliving.com.

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $375. Rent: $35. Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.. Pet Limit: 2. Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet, and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
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                                                    • Cats Allowed
                                                      Fee: $375. Rent: $35. Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.. Pet Limit: 2. Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet, and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
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                                                    Other
                                                    • 24-Hour Online Resident Services
                                                    • American Landmark 360 Resident Program
                                                    • Breakfast Bar or Kitchen Island
                                                    • Business Center
                                                    • Cafe
                                                    • Controlled Access
                                                    • Cycling Studio
                                                    • Fitness Center
                                                    • Glass Clubhouse Lounge
                                                    • Granite Countertops
                                                    • High End Appliances
                                                    • On-site Climate Controlled Storage Facility
                                                    • Oversized Windows
                                                    • Paw Spa
                                                    • Pool
                                                    • Private Balcony with Views
                                                    • Sauna
                                                    • Smoke Free
                                                    • Sports Lounge with Billiards
                                                    • USB Outlets
                                                    • Walk In Closets
                                                    • Wood Style and Tile Flooring
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                                                    Leasing

                                                    Expect a sophisticated and upscale high-rise living experience at Midtown 24 Apartments located in one of South Florida's most desirable locations. Midtown 24 offers it all, strategically placed in the heart of Plantation, Florida, and just steps from an assortment of fine dining and shopping with easy access to all major highways. Come home to soaring 9-foot ceilings, fully equipped open kitchens, granite countertops, stainless steel appliances, tile floors, spacious closets and private balconies. However you unwind, find relaxation in our fitness center, swimming pool or meet with friends at the piano bar. We invite you to browse our photo gallery, the call, text or stop by for your personal tour. Come see why we say you'll want to make us your new home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    American Landmark

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 61 number of votes by renters, Midtown 24 is currently rated 3.7 out of 5 stars.
                                                    Midtown 24 is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Midtown 24 is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Midtown 24 is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Midtown 24 is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Midtown 24 is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Midtown 24 is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 15.5 days to their community reviews in the past year.
                                                    American Landmark
                                                    Dogs Allowed
                                                    Fee: $375
                                                    Rent: $35
                                                    Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet, and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                    Cats Allowed
                                                    Fee: $375
                                                    Rent: $35
                                                    Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $375 per pet, and monthly pet rent of $35 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                    $1000 off your next month's rent if you apply and get approved before 8/11. Move in must be done in August!

                                                    Contact Property

                                                    Midtown 24

                                                    March 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Midtown 24 is an apartment in Plantation in zip code 33324. This community has a 0 Bed, 0 Bath Nearby cities include Dania Beach, Sunrise, Lauderhill, Davie, and Lauderdale Lakes.

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