Sanctuary at Winter Lakes
#20,638 #9 #2,079

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Sanctuary at Winter Lakes

5410 NW Rabbit Run, Port Saint Lucie, FL 34986
(38 Reviews)
$725 - $1,319/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Sanctuary at Winter Lakes Reviews

(38)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2018 - 2023

7/19/2023

Terrible

DO NOT COME AND LIVE HERE DO NOT, if I could give ZERO STARS I WOULD. Constant flooding, dishwasher making the house smell AC constantly not working. It takes days for them to actually send someone to fix something and then the worker they sendā€¦Ā See More >
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    jqueso

    Resident ā€¢ 2019

    4/30/2019

    Can't be beat with housing assistance. 2 long years later my application went through. Definitely one of the nicest assisted housing complex i have ever lived at. I won't be leaving any time soon, staff is really nice, maintenance comes within the day of calling.ā€¦Ā See More >
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      javiherrera1086

      Resident ā€¢ 2019

      4/16/2019

      It took a LONG time to get in here and it's going to be a LONG time until I move anywhere. I have been on the waiting list for months, in limbo trying to get in this place. It is everything I have wanted andā€¦Ā See More >
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        linduhstevens

        Resident ā€¢ 2015 - 2019

        3/17/2019

        There is a huge wait list for this apartment complex and good reason. I have been here almost 5 years and cannot leave. It is the most reasonably priced and nicest apartment with housing assistance. I have lived in other section 8 places that wereā€¦Ā See More >
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          cgomez00

          Resident ā€¢ 2016 - 2019

          3/10/2019

          PSL always has a rep for questionable safety in certain areas. After a few years here I settled in. Good friendly place that accepts low income housing. Staff is incredible. I'm not sure if i can knock this place for the tenants not cleaning upā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2017 - 2019

            1/20/2019

            The safety of PSL is questionable in most places, the grounds are kept okay and the noise.. . well, the noise is a problem but the staff and maintenance are the NICEST people. My favorite thing about this hands down. You gotta love where youā€¦Ā See More >
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              gjordan77

              Resident ā€¢ 2018 - 2019

              1/20/2019

              I've been here for 7 months and couldn't be happier. I'm on assisting housing and couldn't be happier at home. Not many people like PSL but it's perfect for me coming from all the craziness the city gave me. Maintenance is fast! I fix thingsā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2016 - 2017

                2/27/2017

                I hope you like MOLD! Leaky sinks,toilets, old appliances,roaches and rats! mtc always in your place when you are not there,giving you dirty looks and always nasty. I hope you like torment! So outside my BEDROOM,ground floor is the AC for upstairs that is loud,andā€¦Ā See More >
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                  Oveta

                  prospective ā€¢ Visited 2016

                  7/25/2016

                  I placed a call to the Sanctuary at Winter Lakes and spoke to Jocelyn on behalf of my sister, who is seeking to relocate. I found her to be very professional and informative. She took the time to review the guidelines, requirements and fees andā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2011 - 2016

                    7/18/2016

                    repairs n0t kept up at all 0ver the last year! inside my place as well as parking l0t lighting and p00l which has been cl0sed f0r 0ver 6 m0nths t0 residents.

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                      anonymous

                      Resident ā€¢ 2013 - 2016

                      7/18/2016

                      Been here for over 2years now. Love my apartment, n area, however maintenance has slacked as I have repairs needed to be completed. It is going on 9 months and no repairs completed as of to this date. I have bought in a handwritten listā€¦Ā See More >
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                        WakeUpSunshine36

                        Resident ā€¢ 2014 - 2016

                        5/26/2016

                        Quiet and quaint. Been here for two years and have no complaints. Love the office staff and the location.

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                          Einya86

                          Resident ā€¢ 2016

                          3/12/2016

                          Can anyone give me some up to date info on this community is possible if they accept broken lease on your history or not to good of a credit score or can someone refer me to a place that does

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                            anonymous

                            Resident ā€¢ 2015 - 2016

                            2/5/2016

                            DONT EVEN CONSIDER IT!! Before I moved here I read the terrible reviews online and thought "oh these must be some picky people who just want to find someone to complain about" but boy was I wrong. This place is absolutely discusting . They didā€¦Ā See More >
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                              Tommy8900

                              Resident ā€¢ 2014 - 2015

                              10/31/2015

                              VERY VERY OLD A/C UNITS!!!!!!!!!!!! It's always broken, and no one ever comes to fix it, they always say it's the filter. The apartment itself has bad maintenance and you can only go to the gym or the pool when the office is open. Theā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2014 - 2015

                                5/21/2015

                                Was really happy at first but as things started to change in the complex so did my mind. Our A/C broke and it took 2 days for maintenance to show up to even look at it! A/C leaked water for weeks causing mold and mildewā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2014

                                  9/13/2014

                                  This was one of the most disgusting apartments I have ever rented. I went through my walk through opened front door to a horrible smell. Then proceeded to kitchen where nothing had been clean. Dead Roaches in the drawers and cabinets. Along with food leftā€¦Ā See More >
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                                    wasoptimistic

                                    Resident ā€¢ 2014

                                    4/15/2014

                                    What is it like living here? Uncomfortable. Urban fighting in the parking lot. Garbage everywhere. Dogs running around off their leashes. Dog poop everywhere. Raccoons in the trash. Barely ever a parking spot close to your building. Everything in these apartments break or dont work.ā€¦Ā See More >
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                                      Jenna2013

                                      Resident ā€¢ 2013

                                      10/7/2013

                                      Best apartment I've had thus far. The staff is always nice, it's very quit and I love that the apartment is very spacious! It's the perfect apartment for my daughter and I. Overall I absolutely love it here!ā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2013

                                        10/2/2013

                                        I moved here in July and have been very satisfied with my decision to live here. The staff is extremely nice and personable. I have had a couple maintence issues but they responded quickly and fixed them. My apartment here is bigger than any ofā€¦Ā See More >
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                                          Candiceroach

                                          Resident ā€¢ 2012 - 2013

                                          10/1/2013

                                          a great place to live,the staff are very helpful and kind ,affordable and comfortable living. From the roachesā€¦Ā See More >
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                                            LindaFlowers

                                            Resident ā€¢ 2008 - 2013

                                            7/12/2013

                                            I lived there for 5 years & left at the end of April, 2013... I never had any really big problems & maintenance came depending on the severity of the problem... fast for emergencies! Management was good but when the new manager & team ofā€¦Ā See More >
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                                              jahone63

                                              Resident ā€¢ 2009 - 2013

                                              2/27/2013

                                              Sanctuary at winter lakes is community that i would recommend I enjoyed living here for the past 4 years and hope to live here for many more It is nice and clean and the new owners or doing a great job

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                                                roach3103

                                                Resident ā€¢ 2012 - 2013

                                                2/27/2013

                                                Sanctuary at Winter Lakes is a great living space very comfortable for family living along with being very afforable. The people here are very nice and outgoing. All i can say is i really enjoy living here with my family i have no problems atā€¦Ā See More >
                                                  Manager

                                                  5/7/2013

                                                  Sanctuary at Winter Lakes
                                                  Hello, Glad to hear that you are pleased with your experience thus far at Sanctuary at Winterlakes. Thank you for the compliments! -Management
                                                  Review Author Icon

                                                  Bayshore95

                                                  Resident ā€¢ 2010 - 2013

                                                  1/14/2013

                                                  Please don't move out here it cheap yea true but .... They don't fixes stuff on time I waited 3weeks for them too fixs my dryer ....ā€¦Ā See More >
                                                    Manager

                                                    5/7/2013

                                                    Sanctuary at Winter Lakes
                                                    Hello, Please make certain to follow up with the front office if something is not fixed in a timely manner or to your liking. We will gladly take care of any issues right away. Our main goal is to make sure that our residents have a comfortable and happy home at the Sanctuary at Winterlakes. -Management

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 38 number of votes by renters, Sanctuary at Winter Lakes is currently rated 3.2 out of 5 stars.
                                                    Sanctuary at Winter Lakes is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Sanctuary at Winter Lakes is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Sanctuary at Winter Lakes is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Sanctuary at Winter Lakes is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Sanctuary at Winter Lakes is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Sanctuary at Winter Lakes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Sanctuary at Winter Lakes

                                                    March 2024

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                                                    Sanctuary at Winter Lakes is an apartment in Port Saint Lucie in zip code 34986. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,319. Nearby cities include port-saint-lucie, Port St. Lucie, Port St Lucie, Jensen Beach, and Ocean Breeze.

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