Colonial Village at Twin Lakes
11500 Myrtlewood Drive, Sanford, FL 32771
888-375-7185 ext 2424  WEBSITE save favorite
AVERAGE RATING
recommended by:
45%

overall rating:
2.7
3.0
3.0 Parking:
2.7
2.73 Maintenance:
2.6
2.64 Construction:
2.7
2.73 Noise:
3.1
3.07 Grounds:
2.9
2.91 Safety:
3.1
3.07 Office Staff:
< | >

Worse mistake of my LIFE!!

From: -Anonymous-
Date posted: 9/25/2005
Years at this apartment: 2005 - 2005
 
The worse thing I could have done is move into this apartment complex. I have had nothing but issues from the day I picked my key up. I moved in on 6/30/05 to find I had no air, yes these apartments are brand new! I put in a request to maintenance but that doesn't matter because it did not get fixed until 7/6/05. Yes, that is 6 days withou air in a brand new unit. I also had to live with ants for 10 days because my maintenance call mysteriously did not make it to the log of pest control requests. Here I am again on 09/19/05 without air and it was just fixed on 9/23/05 "temporarily"! Why is it that a brand new apartment complex and a company as HUGE as Colonial Properties and Trust cannot find competent and professional people to manage their properties. Forget trying to speak with the property manager, I have been waiting on a return phone call from her for 2 days now. DO NOT MOVE HERE...YOU WILL BE STUCK LIKE THE REST OF US. I FEEL LIKE A PRISONER IN MY OWN HOME!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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