Colonial Village at Twin Lakes
11500 Myrtlewood Drive, Sanford, FL 32771
888-375-7185 ext 2424  WEBSITE save favorite
AVERAGE RATING
recommended by:
45%

overall rating:
2.7
3.0
3.0 Parking:
2.7
2.73 Maintenance:
2.6
2.64 Construction:
2.7
2.73 Noise:
3.1
3.07 Grounds:
2.9
2.91 Safety:
3.1
3.07 Office Staff:
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Maintenance for A/C SUCKS !

From: ws12152001@hotmail.com
Date posted: 10/10/2009
Years at this apartment: 2009 - 2009
 
A/C was broken when we woke up. The heat outside was 90 degrees F and we could hardly breathe inside the unit. We kept calling for their emergency number for anyone to fix it. They kept saying they will attend to our problem. 6 hours later and still no A/C. I called the number and talked to the emergency guy receptionist and he told me it is dark and he cannot page them after dark. -------- ! We have no air !!! I asked him if he would at least leave a message so they can prioritize our problem tomorrow. He said no, we have to call them again first thing tomorrow morning. So what the hell is the emergency number for ' He said for A/C, for water heater, for heater during winter, etc. EXACTLY !!! No A/C, broken A/C is an EMERGENCY ! Dumb idiot !!!!

This is the worst apartment maintenance experience ever for me !!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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