Sailpointe at Lake Monroe formerly Sailpointe Apartments
401 W Seminole Blvd, Sanford, FL 32771
407-322-1051  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
2.3
2.8
2.75 Parking:
2.3
2.3 Maintenance:
2.2
2.25 Construction:
2.8
2.83 Noise:
2.9
2.87 Grounds:
2.5
2.48 Safety:
2.5
2.52 Office Staff:
< | >

Going from bad to worse...FAST!!!

From: goingbuggie
Date posted: 8/7/2005
Years at this apartment: 2003 - 2005
 
I've lived in Sailpoint Apts for almost 2 yrs. When I moved in it was a really nice place and I was very happy. I had just renewed my 1 yr lease when Charlie, Frances, and Jean came thru. Charlie took the chimnies off our building, leaving the 2nd and 3rd floors uninhabitable. Since I was on the 1st floor, my place was judged ok. It was...for 9 mos when the water damage finally worked down to my place. I came home one night from work to find my bed soaking wet from a rain storm. Water had come in thru the ceiling. When I notified management, I was told they were still waiting on word from the insurance company before beginning repairs. NOTHING was done about stopping water from coming thru my ceiling. I was told in a very nasty tone that if I didn't like it, I could just move out when my lease was up...no offer of repair, compensation, or any effort to resolve the issue. A couple weeks later the same thing happened. This time the "manager" offered to let us move to a different apt in the complex. They even paid for movers. Of course we (my roommate and I) had to do all the packing ourselves, take time off (unpaid) from work, and deal with all the hassle of moving, along with extra expenses for things not paid by the management. I had left a vacuum and cleaning supplies till the weekend to clean up the old apt (as was expected in spite of it being uninhabitable). When I went back to clean up the old apt I found that my vacuum and cleaning supplies were gone. I hadn't even turned in the keys to that apt yet.
The new unit was/is infested with roaches. I dont' mean a few bugs, I'm talking billions! The stove had been cleaned with oven cleaner (self-cleaning oven) and had to be replaced. My roommate is highly allergic to the stuff and I had to threaten law suit for health reasons to get the stove replaced. The fridge STILL leaks and/or freezes things in the refrigerator part after almost 2 mos. The dishwasher didn't work and was replaced after daily calls to management for almost a month. My shower dribbles (no pressure) and there is no stopper in the tub so can't even take a bath in that bathroom.
The only way to get anything fixed is to nag management DAILY until things get done and it usually takes at least 3 or 4 times before it is actually fixed...if then.
At this point, I can't afford to move again. I would tell anyone to look elsewhere...ANYWHERE!!!!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   4 Decorating Tips: Painting and Interior Spaces - Dec 23
   Safety Considerations for Kids’ Room Design - Dec 23
   Teen Bedroom Decorating Ideas Parents Can Live With - Dec 23
   How to Plan for Long Distance Moving - Dec 23
   Finding Inspirations for Decorating a Living Room - Dec 23
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Sailpointe at Lake Monroe (formerly Sailpointe Apartments)
          Sanford apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif