I've lived in Carlton Arms North for almost one year, and while I am switching to a different complex, I had a relatively good experience while here. The staff has has been friendly whether I've called with a question or had to go in to speak to them. They are pretty strict with rules but you can't blame them for that. I've never had an issue with parking other than the obnoxious construction recently where they re-roofed my building and I had to park away from my apartment, and just one week later blocked off the entire side of the complex for a week and a half. I live alone and am a younger female so I thought it was inappropriate that I was required to walk VERY far at night to get to my apartment since I had to park SO far away during all the construction. My neighbors have been pretty quiet overall, maybe an occasional barking puppy but nothing unbearable or worth complaining about. It's true that the fixtures are really outdated, but they are still in fair working order and the maintenance has a quick turnaround on fixing any problems. The guardhouse staff has always been nice to my guests and very friendly with me, so no problem there. Another WONDERFUL characteristic of my apartment here is NO BUGS! I hate seeing bugs in my apartment, and other than the occasional little spider, I have never had any kind of bug problem! It's great! I also LOVE that my trash is directly under my apartment so it's super easy to take out trash, and the mail is inside my complex, so I don't even have to endure the rain to get my mail! My only complaint would be the extremely narrow roads, it is difficult to navigate around other cars and the one-way tiny roads. Also, I wish the appliances were newer, and it would be great if there were at least washer and dryer hookups in the apartment since the community laundry center is constantly out of order. My utility bill is reasonable and rent is ok, I think it is a bit high but I do have a beautiful lake view so I guess that's worth the money. Overall, I would recommend this... it's a huge improvement from my last apartment complex, West Park Village.

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