Where to begin, it started from day 1. My so-called ready-to-move-in apartment was absolutely filthy when I moved in as a new resident and was the same for my other three friends who moved into Reflections. And when you request a work order for things to be cleaned or fixed office managers blow you off and shoot you a look that tells you they'd rather be sitting around talking to their friends that visit them in the office, which is what usually takes place. The whole management system is completely unorganized and unprofessional. Their idea of a "work request" is them jotting down your apartment number on a post-it and slapping it on the desk with the chance that a maintenance person who passes through once a month happens to see it. When they say they'll get right on it, you should figure about 3-5 weeks. There are certain things you expect when you move in, clean carpets, a working AC, working appliances, and when it comes to Reflections, don't count on it. I don't know how many times I've gotten dirty looks and sarcastic comments from management and especially office employees for merely asking that my clothes dryer and air conditioning be fixed after 6 weeks, and 8 work requests. Don't waste your time at Reflections, they could care less whether you are a satisfied resident.

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