Grand Oaks at the Lake
#7,716 #5 #959

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Grand Oaks at the Lake

325 Lago Circle, West Melbourne, FL 32904
(170 Reviews)
$1,582 - $1,909/mo
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Move-In Specials

Up to One Month Free*! - *Select Apartments

Floor Plans & Pricing

1 Bedroom

Majesty Palm

1 Bed, 1 Bath | 540 sq. ft.

See Floor Plan Details

The Sabal Palm

1 Bed, 1 Bath | 743 sq. ft.

See Floor Plan Details

Laurel Oak

1 Bed, 1 Bath | 808 sq. ft.

$1,582

See Floor Plan Details

2 Bedrooms

The Royal Palm

2 Beds, 2 Baths | 1,125 sq. ft.

See Floor Plan Details

Willow Oak

2 Beds, 1 Bath | 1,179 sq. ft.

$1,772

See Floor Plan Details

English Oak

2 Beds, 2 Baths | 1,089 sq. ft.

$1,822

See Floor Plan Details

3 Bedrooms

Chestnut Oak

3 Beds, 2 Baths | 1,369 sq. ft.

$1,909

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3 days

View Community Timeline
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Grand Oaks at the Lake Reviews

(168)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

7/4/2023

In my first week I had a few very minor maintenance issues. I had the pleasure of meeting Victor. He was extremely prompt in addressing my maintenance issue. So very polite. He even recommended an auto mechanic. I can't say enough good things about Victor… See More >
    Manager

    7/7/2023

    Grand Oaks at the Lake
    Hi, thank you so much for sharing your positive experience at Grand Oaks at the Lake! Our team strives to deliver a top-notch customer service experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
    Review Author Icon

    hdqtrs5th@aol.com

    Resident 2022

    10/18/2022

    Love calling grand oaks my home

    I moved here in March and when I got here the apt was ready and extremely clean . There were a few minor issues but everything was taken care of quickly & efficiently by the wonderful grounds/maintenance crew .The apartments are spacious and contain appliances… See More >
      Manager

      11/24/2022

      Grand Oaks at the Lake
      Jeanne, thanks for your praise and kind words about our team. Our team strives to deliver a top-notch customer service experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
      Review Author Icon

      anonymous

      Resident 2015 - 2021

      8/29/2022

      Beware

      Anyone concerning moving here take note the fact they only respond to positive reviews. That's how they treat you , if you have an issue you will get ignored. It's like living in North Korea, don't get on there bad side… See More >
        Manager

        8/30/2022

        Grand Oaks at the Lake
        Hello, we regret that you have had a negative experience with us, but are hopeful that you will contact us to talk about any issues you encountered. If you'd be willing, we would love to speak with you directly and rectify any issues. We can be reached at (321) 727-9787.
        Review Author Icon

        Carol_B121

        Resident 2020 - 2022

        8/28/2022

        Maintenance on my air conditioner

        My hair conditioner froze up and how nice it was at 7:30 in the morning, maintenance showed up and fixed it right up for me. We couldn't fix it last night because of it being frozen but he put a new capacitor in and charged… See More >
          Manager

          8/30/2022

          Grand Oaks at the Lake
          Thank you so much for your review! We always strive to provide our community members, and future residents, with prompt, friendly, and professional service. I am glad to hear you are enjoying your home and the community! Sincerely, Bobbi S. Grand Oaks at the Lake - Property Manager
          Review Author Icon

          anonymous

          Resident 2021 - 2022

          5/26/2022

          Great place to live in

          Safe, clean and the prices are reasonable. The amenities are more than fine and the apartment was all that I expected to be. I will recommend this place to anyone who’s interested in this city and need a nice place to live… See More >
            Manager

            5/26/2022

            Grand Oaks at the Lake
            Thank you so much for your review! We always strive to provide our community members, and future residents, with prompt, friendly, and professional service. I am glad to hear you are enjoying your home and the community! Sincerely, Bobbi S. Grand Oaks at the Lake - Property Manager
            Review Author Icon

            Chelsea_u295

            Resident 2016 - 2022

            2/21/2022

            Let me start out by saying that we used to love living at this community. My husband and I have lived at The Grand Oaks at the Lake for 5 years and upon moving out we were going to remain quiet about the horrible mistreatment… See More >
              Manager

              3/3/2022

              Grand Oaks at the Lake
              Hello Chelsea, As the community manager here at Grand Oaks at the Lake it is my responsibility to address all previous and current resident questions, and concerns about the community, their apartment, account, and/or lease. I am so sorry you are dissatisfied with our community here at Grand Oaks at the Lake, and specifically the move out process. We do strive to make our community the best home for all of our residents and want to provide the best customer service and resident experience in all faucets. I can ensure you we take steps minimize the cost of move out charges by trying to clean or restore a carpet back to move in ready condition before actually replacing a carpet, as it is never a business practice to needlessly pass on any charges if it is normal wear and tear. Unfortunately, replacing a carpet adds on additional costs not just for the resident moving out but for us as well. I have provided a detailed final account statement, photos of damages, invoices, and an explanation of the charges that were assessed. I would love to change your experience to a positive one, so if you would like to discuss these concerns with me please give me a call at 321-727-9787. Bobbi S. - Community Manager at Grand Oaks at the Lake
              Review Author Icon

              DanRCox

              Resident 2021

              10/30/2021

              We are extremely satisfied with our experience here at Grand Oaks. The staff and maintenance are always available if needed. A great example is I called the maintenance people at 8:00 am as our water heater sprang a leak and Phil answered and came right… See More >
                Manager

                2/4/2022

                Grand Oaks at the Lake
                Thank you so much for your review! We always strive to provide our community members, and future residents, with prompt, friendly, and professional service. I am glad to hear you are enjoying your home and the community! Sincerely, Bobbi S. Grand Oaks at the Lake - Property Manager
                Review Author Icon

                nanettet

                Resident 2021

                10/26/2021

                The best experience at Grand Oaks at the Lake is with maintenance. The service here is outstanding, and the maintenance personnel are professions, courteous, and know what they are doing. prompt. The office is also very courteous and eager to help.

                  Manager

                  2/4/2022

                  Grand Oaks at the Lake
                  Thank you so much for your review! We always strive to provide our community members, and future residents, with prompt, friendly, and professional service. I am glad to hear you are enjoying your home and the community! Sincerely, Bobbi S. Grand Oaks at the Lake - Property Manager
                  Review Author Icon

                  anonymous

                  Resident 2021

                  7/6/2021

                  The staff was very friendly, reliable and answered any / all questions I had. The maintenance guys are always willing to help. Everyone really goes above and beyond to make sure you are happy with your home.

                    Manager

                    7/7/2021

                    Grand Oaks at the Lake
                    Hello, We are so happy to hear about your experience with both our in-office and maintenance team! We look forward to seeing you at one of our residents events! Best, Grand Oaks at the Lake
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2021

                    6/17/2021

                    I put a holding deposit on an apartment and submitted my application. The application was not denied - they never processed it. Instead of telling me they were going to cancel my application, they cancelled it without telling me. On top of this, according to… See More >
                      Manager

                      7/7/2021

                      Grand Oaks at the Lake
                      Hello, We are sorry about the experience you had and any inconvenience it has caused. If you could please contact our office we would be happy to review what happened and how we can come to a resolution. Best Regards, Grand Oaks at the Lake
                      Review Author Icon

                      anonymous

                      Resident 2018

                      10/11/2018

                      I moved here from Cocoa and couldn't be happier. West Melbourne is a nice area and the location of Grand Oaks is conveniently close to lots of restaurants and shopping. The property is gated which is nice and everything is very high end here. I… See More >
                        Manager

                        2/4/2022

                        Grand Oaks at the Lake
                        Thank you so much for your review! We always strive to provide our community members, and future residents, with prompt, friendly, and professional service. I am glad to hear you are enjoying your home and the community! Sincerely, Bobbi S. Grand Oaks at the Lake - Property Manager
                        Review Author Icon

                        makaylap417

                        Resident 2017 - 2018

                        9/26/2018

                        I've lived here for over a year now and just renewed my lease. I really love this apartment complex, from the moment I drove in to tour I felt at home! The kitchens are absolutely beautiful, everything is super modernized. They have a really nice… See More >
                          Manager

                          9/27/2018

                          Grand Oaks at the Lake
                          Makayla - I'm so happy to hear you are staying with us another year and are enjoying your living experience here. Thank you for leaving us feedback and if you need anything just let us know. Sincerely, Natasha Property Manager
                          Review Author Icon

                          anonymous

                          Resident 2015 - 2017

                          5/18/2018

                          Terrible! Especially if you have children. We lived there and were forced out by Elizabeth whom was horrific to deal with. We lived there for almost two years with no problem from our neighbor below us, all of a sudden they started renovating the apartments… See More >
                            Manager

                            9/27/2018

                            Grand Oaks at the Lake
                            Hello, my name is Natasha and I am the new property manager here - I am sorry to hear about your experience with the old manager and the old company. We have taken this property over and completely upgraded everything from the interior of the apartments to the amenities we offer our residents. The management/resident relationship being positive for residents is crucial for you to enjoy your time living with us and I do apologize on behalf of old management. Have a wonderful day. Sincerely, Natasha Property Manager
                            Review Author Icon

                            Fulloflife1

                            Resident 2018

                            2/5/2018

                            I needed to rent a 3 bedroom apartment sight unseen in Florida from New York. We were moving for my husband's job. The staff made the transition easy due to the fact we were out of state. Upon arrival the move in process went smoothly.… See More >
                              Manager

                              9/27/2018

                              Grand Oaks at the Lake
                              Thank you for taking time out of your day to provide us with feedback about your experience moving from out of state. We hope that you continue to enjoy living with us and you have settled in nicely to Florida. Sincerely, Natasha Property Manager
                              Review Author Icon

                              anonymous

                              Resident 2010 - 2017

                              12/4/2017

                              My husband and I have lived here for almost 8 years. We love the area and this community. We will be living here for another 8 years. The office ladies and managers are very professional and courteous. Maintenance Techs always arrive ontime and have a… See More >
                                Manager

                                12/20/2017

                                Grand Oaks at the Lake
                                Thank you for the kind words. We will be happy to have you here for another 8 years!
                                Review Author Icon

                                anonymous

                                Resident 2017

                                11/4/2017

                                The grounds and apartments are beautiful. The office staff are friendly and helpful. Pricing listed here is old. Rent for a 2 bed 1 bath is over $1300 plus extra fee for pest control. To get a reserved parking spot is $25 a month .… See More >
                                  Manager

                                  11/8/2017

                                  Grand Oaks at the Lake
                                  Thank you for taking the time to write a review. The pricing on this site is not old but does not take in consideration the extra upgrades that your apartment has. For a 2 bedroom 1 bath the price starts at $1230.00 and goes up depending on the amenities. The apartments were built over 15 years ago and unfortunately we don't have control over where the outlets are located in certain rooms. We do understand the weird placement though. Please contact the office and we can gladly put in a new thermostat for you at your convenience. We want to make sure your new home is everything you dreamed about.
                                  Review Author Icon

                                  Charltoniv1

                                  Resident 2015 - 2017

                                  10/5/2017

                                  The maintenance team to the rescue! The other day I dropped some important papers and an outgoing letter in the parking lot without my knowledge. While I was gone, a member of the maintenance team brought the papers to my apartment and handed the items… See More >
                                    Review Author Icon

                                    apartmentrating2017

                                    Resident 2015 - 2017

                                    9/26/2017

                                    Looks are deceiving. The grounds are well-kept. From the outside the apartments look great. Even inside they look wonderful, but it is all surface improvement. For the price I paid I expected decent people as neighbors. Unfortunately the entire year I lived there I struggled… See More >
                                      Manager

                                      9/27/2017

                                      Grand Oaks at the Lake
                                      I am sorry to hear that your experience wasn't a pleasant one. We try to look into every noise complaint that is filed. I can assure you that we did reach out and investigate the matter. As for the letter that was sent, it is a little aggressive, but sent from our corporate office and generated by our computer system. If you don't agree with the charges that were applied, please contact the property manager to discuss.
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2017

                                      8/3/2017

                                      I travel for business all over the southeast and was looking for a new place to call home. I have a past co-worker/friend who just moved to Melbourne for her new job with Northrop Grumman. She moved in to the Grand Oaks and has said… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident 2017

                                        7/5/2017

                                        My wife and I moved here from Martin County and although I miss home, I am happy to call Grand Oaks my new home. What sold my wife and I to choose Grand Oaks over the 12 other complexes we looked at are the amenities.… See More >
                                          Manager

                                          7/10/2017

                                          Grand Oaks at the Lake
                                          Thank you for taking the time and writing a review. You and your wife have been a great addition to our community. We do apologize about the ducks and their mess. We are trying to work out a solution that would make Grand Oaks poo free without harming the ducks.
                                          Review Author Icon

                                          anonymous

                                          Resident 2016 - 2017

                                          6/14/2017

                                          My wife and I moved into our two bedroom, two bath apartment in September 2016. The complex was in the middle of new ownership/management takeover. New office staff are always cordial and willing to help. They have been upgrading all the apartment units as tenants move… See More >
                                            Manager

                                            6/15/2017

                                            Grand Oaks at the Lake
                                            Thank you so much for taking the time to let us know how your experience is at Grand Oaks. We greatly appreciate the positive feedback and will definitely pass this along to our maintenance team. If you feel the noise is a little excessive from the neighbors above we can gladly reach out to them anonymously.
                                            Review Author Icon

                                            malcolm427

                                            Resident 2017

                                            6/13/2017

                                            My first impression as I entered the leasing office was a positive one, Greeted by Bobbi, she was pleasant, she showed me the model apartment and went trough all pricing and options. After looking at other apartments in the area, these are one of the… See More >
                                              Manager

                                              6/13/2017

                                              Grand Oaks at the Lake
                                              We would like to thank you for taking your time to provide us with your positive feedback. We will defiantly let Bobbi and Greg know that their hard work and professionalism has been noticed. We are glad that you are happy living here and hope to have you as a resident for many more.
                                              Review Author Icon

                                              KRied1

                                              prospectiveVisited 2017

                                              6/1/2017

                                              I am currently living at another apartment community and am not satisfied. I heard great things about Grand Oaks and decided to stop by. They seem to have everything that I have been looking for, along with a dog park for my dog.… See More >
                                                Manager

                                                6/2/2017

                                                Grand Oaks at the Lake
                                                Thank you for stopping by and touring with us. We look forward to helping you transition into your new home.
                                                Review Author Icon

                                                dingers

                                                prospectiveVisited 2017

                                                4/27/2017

                                                My husband and I are looking for feedback from current renters. We have a 16 yo and a 7 yo and are thinking of renting here. Just looking for feedback on the amenities, community, etc. Thanks in advance!

                                                  Manager

                                                  5/3/2017

                                                  Grand Oaks at the Lake
                                                  Thank you for giving us 5 stars! I know that you have been in touch with our office staff about your needs here at Grand Oaks. Please let us know if we can answer any other questions for you. We are looking forward to having you join the Grand Oaks family.
                                                  Review Author Icon

                                                  Lynnejonesblue@gmail.com

                                                  prospectiveVisited 2017

                                                  4/11/2017

                                                  I stopped by Grand Oaks last week and toured the spec apartment with Bobby. She was very friendly and knowledgeable. The complex seems to have everything that I need. I will definitely be renting because of the customer service I received from Bobby and the… See More >
                                                    Manager

                                                    4/20/2017

                                                    Grand Oaks at the Lake
                                                    Thank you Lynne for the review. I passed your comments on to Bobbi and the whole staff. We are glad that you have decided to reside with here. You are a great addition to the Grand Oaks family.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Boat Parking Available
                                                    • Garage
                                                    • Reserved Parking Available
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • Amazon Hub Package Lockers
                                                    • BBQ and Picnic Areas
                                                    • Breakfast Bar
                                                    • Cardio Equipment
                                                    • Central Heat and Air
                                                    • Complimentary Coffee Bar
                                                    • Complimentary Kayak Rentals
                                                    • Corn Hole Boards
                                                    • Crown Molding
                                                    • Cycling Bikes
                                                    • Dog Park
                                                    • Faux Wood Blinds
                                                    • Free Weights
                                                    • Furnished Available
                                                    • Gated Community
                                                    • Hammock Park
                                                    • Hardwood Style Flooring
                                                    • Lake View
                                                    • Lush Landscaping and Lawn Care
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Online Resident Services
                                                    • Package Acceptance
                                                    • Paw Spa
                                                    • Pet Friendly Events
                                                    • Pet Stations
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Poolside Cabanas
                                                    • Premium Fixtures and/or Hardware
                                                    • Private Entry
                                                    • Putting Green
                                                    • Resident Car Care Center
                                                    • Resort Style Pool
                                                    • Screened-In Patios and Balconies
                                                    • Smart Lock with Keyless Entry
                                                    • Smart Thermostats
                                                    • Spacious Kitchen
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Strength Training
                                                    • Tennis Court
                                                    • USB Outlets
                                                    • View
                                                    • Walk In Closets
                                                    • Walking Trails
                                                    • Wi-Fi in Common Areas
                                                    • Yoga Studio
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                                                    Leasing

                                                    Welcome to Grand Oaks at the Lake Apartments, where the allure of the Sunshine State meets the epitome of refined living in Melbourne, Florida. Nestled in a premier location, our community invites you to experience a serene lakeside escape coupled with resort-style amenities. Immerse yourself in the luxury of detached garages, find tranquility in our hammock areas, and relish the outdoors on expansive screened-in patios. Grand Oaks at the Lake elevates everyday living to an exceptional experience on Florida s Space Coast!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Aspen Square Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 170 number of votes by renters, Grand Oaks at the Lake is currently rated 3.7 out of 5 stars.
                                                    Grand Oaks at the Lake is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Grand Oaks at the Lake is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Grand Oaks at the Lake is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Grand Oaks at the Lake is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Grand Oaks at the Lake is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Grand Oaks at the Lake is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3 days to their community reviews in the past year.
                                                    Aspen Square Management
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Up to One Month Free*! - *Select Apartments

                                                    Contact Property

                                                    Grand Oaks at the Lake

                                                    March 2024

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                                                    Grand Oaks at the Lake is a 540 - 1,369 sq. ft. apartment in West Melbourne in zip code 32904. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,582 - $1,909. Nearby cities include Palm Bay, Melbourne, Indialantic, Malabar, and Indian Harbour Beach.

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