#13,299 #23 #1,497

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City Palms

480 Hibiscus Street, West Palm Beach, FL 33401
(58 Reviews)
$1,825 - $3,048/mo
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Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1.5 Baths | 824 sq. ft.

See Floor Plan Details

A7

1 Bed, 1 Bath | 650 sq. ft.

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A5

1 Bed, 1 Bath | 748 sq. ft.

See Floor Plan Details

A4

1 Bed, 1 Bath | 779 sq. ft.

See Floor Plan Details

A2

1 Bed, 1.5 Baths | 769 - 770 sq. ft.

$1,825 - $1,850

See Floor Plan Details

A1

1 Bed, 1.5 Baths | 825 sq. ft.

$1,900

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,117 - 1,124 sq. ft.

$2,250 - $2,407

See Floor Plan Details

B3

2 Beds, 2.5 Baths | 1,288 sq. ft.

$2,850 - $2,925

See Floor Plan Details

B2

2 Beds, 2.5 Baths | 1,307 sq. ft.

$2,850 - $3,048

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 3 Baths | 1,469 sq. ft.

$2,938

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

City Palms Reviews

(57)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

3/29/2023

Wonderful Property

Excellent experience from initial renting to move in. Great location, safe & secure building, good value and terrific amenities. I've been a tenant for nearly 3 months and couldn't be happier with City Palms.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2019 - 2022

    10/20/2022

    Horrible place to be a renter - watch out

    A portion of this building (about 50 units) is owned by one person who rents those units out. Rentals are managed by an onsite leasing office, which thinks nothing at all of lying to and bullying tenants. They harrass good tenants, yet will not manageā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2015 - 2017

      10/16/2017

      We have a lovely corner unit that is so quiet and away from the train (north facing) and have lived here for over 2 years. Best location in West Palm hands down. Across the street from starbucks and every restaurant you could want to eatā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2016 - 2017

        9/5/2017

        The Front Desk Manager, Tiffany, and the rest of the front desk staff there make it feel like home! This is not your average apartment building! The people who work there are what make the difference, always genuinely thinking about the tenants. ā€¦Ā See More >
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          jess4140

          Resident ā€¢ 2016 - 2018

          2/14/2018

          I love it here! Everything from start to finish has been nothing short of perfection. Very well maintained and the interiors are upgraded nicely. Tiffany at the front desk is wonderful and maintenance is very attentive. Melinda and Janice are great and accommodating. I'm reallyā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2012 - 2017

            9/18/2017

            Absolutely a nightmare. The air conditioning in the hallway was broken for months, and with all the dogs there the smell was awful. The train sounds like it is arriving in your living room. ALL. NIGHT. LONG. I assume poor construction as every morning Iā€¦Ā See More >
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              baciboy62

              Resident ā€¢ 2016 - 2017

              3/10/2017

              Terrible. Another dissatisfied Jeff Greene customer. The building is in an awful location with the train right there. But also Okeechobee, which is more of a racetrack than a road. They rented me an apt above the garbage pickup without disclosing the fact. But Iā€¦Ā See More >
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                Resident 253612

                Verified Resident ā€¢ 2016

                7/15/2016

                We are in our mid-forties and were looking to move to a condominium in downtown West Palm Beach After much research and viewings, we settled on City Palms. Several reasons that were important to us wer that the building is close enough fromā€¦Ā See More >
                  Review Author Icon

                  Resident 246077

                  Verified Resident ā€¢ 2016

                  6/15/2016

                  Quiet & beautiful property with high end finishes and amenities. Location is minutes walk to night life, food, shopping (city place or clematis). Run, walk, or bike to beach. Easy to 95. Downtown location, respectful staff & neighbors, high end, & reasonable price - totalā€¦Ā See More >
                    Review Author Icon

                    Resident 241312

                    Verified Resident ā€¢ 2011 - 2016

                    5/31/2016

                    Pluses: Great location, spacious, modern, high ceilings,some of the biggest balconies in West Palm Beach. Drawbacks: expensive, very poor construction in that certain units you can hear your neighbor through the Master bedroom walls and that can be awful. Poor use of space in biggerā€¦Ā See More >
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                      Resident 241085

                      Verified Resident ā€¢ 2016

                      5/27/2016

                      Won?t be moving in until 6/6. Wish I coould say more, but ignored to get this B2 unit, I had to rent it May 18, even though I don?t need it until 6/28. I will be moving in my furniture 6/6 and haveā€¦Ā See More >

                        Updated Review

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                        Resident 239917

                        Verified Resident ā€¢ 2015 - 2016

                        5/23/2016

                        Excellent security and maintenance staff. Convenient to City Place amenities, shops, restaurants, movie theater, Publix and convenient to The Kravis Center. Indoor parking is a huge plus and the valet service is very good when you have visitors.

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                          Resident 239064

                          Verified Resident ā€¢ 2014 - 2016

                          5/18/2016

                          Pros - decent price compared to rest of downtown WPB; up to date furnishing and appliances; safe community; friendly front-desk and valet staff. Cons - management is terrible; they have attitudes when there is a problem; they lack communication with each other as well asā€¦Ā See More >
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                            Resident 237551

                            Verified Resident ā€¢ 2014 - 2016

                            5/13/2016

                            I have lived here 2 years and have only a great experience. Building is well maintained and staff is attentive, friendly, and professional. The residents are friendly, building is quiet, and is centrally located. I have enjoyed my time here and I am considering buying.

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                              Resident 235675

                              Verified Resident ā€¢ 2015 - 2016

                              5/7/2016

                              Nice centrally located building. Location is prime. Very well maintained. Makes home life enjoyable and a pleasure. The amenties are state of the art. The staff is responsive and professional. Security is well above par. Charming lobby!

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                                Resident 229386

                                Verified Resident ā€¢ 2015 - 2016

                                4/11/2016

                                Last year, I moved into a two bedroom two bathroom unit after living in a three bedroom three bathroom unit for six years. I have enjoyed living in City Palms enjoying the amenities and the downtown lifestyle. My moto is... downtown is sexy!!

                                  Review Author Icon

                                  Resident 220654

                                  Verified Resident ā€¢ 2014 - 2016

                                  2/29/2016

                                  We have been very happy here, on all levels. Every staff member is outstanding. Bravo to all those who make City Palms a happy home to so many. We love our apartment, the building, the grounds, and the community. A hugeā€¦Ā See More >
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                                    Resident 213843

                                    Verified Resident ā€¢ 2015 - 2016

                                    1/27/2016

                                    Everyone that I have worked with at City Palms from the leasing office to the front desk has been very helpful and welcoming. I spent a great amount of time looking at all buildings in downtown West Palm Beach and am very happy with myā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2013 - 2014

                                      11/10/2015

                                      All I can say is 1) Lack of transparency regarding the trains (run all night long) 2) Huge difference between levels of customer services (renting vs owning) 3) The worst management office I have ever dealt with as a old person 4) Too many rules (be carefulā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2015

                                        10/20/2015

                                        So far I like the apartment. But the new owner is raising rents close to 20% for renewals. I'm planning on moving.ā€¦Ā See More >
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                                          bridget323

                                          Resident ā€¢ 2014 - 2015

                                          9/2/2015

                                          My experience with City Palms has been excellent. I moved here from DC and had plans to rent a house in WPB, unfortunately the HOA department for the development forgot a requirement which left me without a home for 2 additional weeks, more importantlyā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2015

                                            8/29/2015

                                            Heidi was thorough and very gracious. She never made us feel as though we were a burden. It was such a great experience working with both Heidi and Michele. Additionally, David at the front desk was extremely helpful. And the man from maintenance was veryā€¦Ā See More >
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                                              B&Jlin

                                              Resident ā€¢ 2015

                                              8/21/2015

                                              We moved from NJ to Florida since March 2015 and have been enjoying our life here in Florida very much mostly due to the place we are renting now - City Palms. The front desk folks are very friendly. The rental office, Michelleā€¦Ā See More >
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                                                doodilin

                                                Resident ā€¢ 2014 - 2015

                                                8/11/2015

                                                We're really enjoying our first year at City Palms. The building is well maintained -- the amenity spaces like the pool area and gym, the hallways, the garage, etc are all very clean. Our apartment unit is comfortable with a simpler, more modern look thanā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2014 - 2015

                                                  8/10/2015

                                                  City Palms is perfectly located and beautifully maintained. Michelle and Heidi in the leasing department make life at City Palms easy and comfortable. They are extremely efficient and organized. They make sure you understand the rules and requirements of the building andā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Shared Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
                                                    • Hot Tub
                                                    • Pool
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 58 number of votes by renters, City Palms is currently rated 3.9 out of 5 stars.
                                                    City Palms is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    City Palms is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    City Palms is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    City Palms is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    City Palms is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    City Palms is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 3 Baths

                                                    Check Availability

                                                    City Palms

                                                    March 2024

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                                                    City Palms is a 650 - 1,469 sq. ft. apartment in West Palm Beach in zip code 33401. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,825 - $3,048. Nearby cities include Haverhill, Palm Beach, Mangonia Park, Lake Clarke Shores, and Palm Springs.

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