Serenity at Tuskawilla formerly Willa Springs Apartments
4545 Willa Creek Drive, Winter Springs, FL 32708
407-699-6988  WEBSITE save favorite
AVERAGE RATING
recommended by:
58%

overall rating:
3.6
3.7
3.73 Parking:
3.8
3.85 Maintenance:
3.4
3.38 Construction:
3.5
3.49 Noise:
3.6
3.58 Grounds:
3.7
3.71 Safety:
3.8
3.85 Office Staff:
< | >

Relatively Decent

From: -Anonymous-
Date posted: 4/4/2006
Years at this apartment: 2004 - 2006
 
I moved to Willa Springs in 2004 and it has been a relatively decent experience. I am not an employee of Con Am or the new owner, I am a former resident that has used apartmentratings.com for over 4 years.

The Pros

- Quiet Neigborhood
- I had a good experience with maintenance crew. I had my refigerator replaced along with my water heater within a reasonable amount of time
- Clean Neighborhood
- Garbage Compactors were regularly cleared, even now and then there would be a piled up. I used the compactor by the office, so that might explain why it was clean.
- Parking was good in my area. There are parts such as Phase 2 or the Middle section of Phase 1 that do get crowded.
- Washer and Dryer Included.
- During Huricane Charley, ice was bought to the residents.

The Cons

- Watch out! There are children everywhere and they run around and ride their bikes in the street alot! You have to drive slow and alert to avoid hitting a errant child.

- The Leasing Office was okay. I did have one negative experience. I was on vacation and forgot to send the rent check. Even though it was my ONLY late rent check, I was charged 75 late fee and required to get a Cashier's Check. No grace, which is a real disappointment.

- The wildlife. Watch out there are raccoons that pace around at night and they are big. This is something that can not be helped since they are near a wooded area.

- The apartments did look cheap, BUT Willa Springs did repaint the entire complex, even though some of the colors were lame.

- During renovation, the screens were cut apart and not replaced for almost a month.

- For almost a month, an entire section of the complex street lights would turn off. Apparently there was a bad breaker and they were waiting for the part. It was annoying and sometimes unsafe.

- The walls are thin in Phase 1 apartments, so neighbors might be able to hear the moderate playing music or even the televison.

- The rent prices have JUMPED! Pricey, but that's the story with Central Florida a the moment.

Overall, I enjoyed my time at Willa Springs. If you have the money, definetly get into Phase 2. They are bigger and almost nicer.

Grade: A

Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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