#9,795 #6 #656

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Cherokee Summit

5920 Bells Ferry Road, Acworth, GA 30102
(1312 Reviews & Surveys)
$1,287 - $3,524/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 975 sq. ft.

$2,764

1 Available Unit

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 2 Baths | 1,150 sq. ft.

$3,362 - $3,524

3 Available Units

See Floor Plan Details

3 Bedrooms

3 Bedroom

3 Beds, 2 Baths | 1,350 sq. ft.

$1,287

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

3.0

Safety

3.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

21.5 days

View Community Timeline
View Community Timeline

Cherokee Summit Reviews

(261)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

5/22/2023

Don’t Move Here!! You will REGRET IT!

I wish I can put 0 stars because this place don’t deserve none! These people showed me a show 2 apartment that was fabulous. 1st off I wanted a 3 bedroom and was never shown any until the day I moved in. The apartment was… See More >
    Manager

    5/26/2023

    Cherokee Summit
    Dear Resident, We are concerned by your review. Providing excellent customer service is our priority and we are very sorry to hear that you have this impression of our team and community. At your earliest convenience, please contact our Resident Experience Specialist at laurenscott@firstcommunities.com. Lauren would appreciate the opportunity to speak with you directly about your feedback.
    Review Author Icon

    niecyjackson43@gmail.com

    Resident 2022 - 2023

    4/27/2023

    I am very disappointed

    This is not a place to live with kids are no kids an management is not good an they don’t care anything about there tenants just wrong it has so many roaches in it I have never seen nothing like this in my life it… See More >
      Manager

      6/5/2023

      Cherokee Summit
      Dear Resident, We are disappointed by your review. We aim to provide the best support possible to our residents and would never want you to have this impression of our team. When you have a moment, please contact our Leasing Office so that we may address your concerns. We want to do everything we can to ensure you have a positive experience moving forward.
      Review Author Icon

      Adventures by_K

      Resident 2020 - 2023

      1/2/2023

      This place is a joke.. AVOID AT ALL COSTS.

      We moved in September 2020 and this place complex has changed management four times since we've been here and the newest managment is the worst by far. We went nearly 6 months without air conditioning, during the peak of summer. Their only solutuion, a window… See More >
      Review Author Icon

      anonymous

      Resident 2017 - 2022

      9/23/2022

      Do not move here

      I have been here for a while and it use to be a decent place to live. Within the last year it has gone downhill fast! They have went up on the rent and have not fixed any issue. The gates have not been working… See More >
        Manager

        9/28/2022

        Cherokee Summit Apartments
        Thank you for your stay at Cherokee Summit and sharing important feedback. I am sorry that this community has not met your expectations. The staff and I do want you to have a comfortable home and hope that you will make another attempt to reach out to us since we do not have your contact details. You may e-mail me at cherokeesummitmgr@slnusbaum.net if that is preferable. I look forward to assisting you! - Veronica / Community Manager (678) 494-9400
        1.0(1 rating)

        Updated Review

        Review Author Icon

        Resident 848057

        Verified Resident 2021 - 2022

        9/9/2022

        Horrible communication. Terrible at getting servuce requests completed. Trash everywhere at the bins. Always overflowing. The space is nice and its quiet, that's basically it with this place. Needs improvement

          Manager

          9/13/2022

          Cherokee Summit Apartments
          Thank you for your review. I'm so sorry you've been unhappy with your experience here. Please give me a call at 678-494-9400 or email me at cherokeesummitmgr@slnusbaum.net. I'd like to go through your concerns and help to resolve them. Thank you again for your feedback. - Veronica Roundtree/Community Manager
          Review Author Icon

          Resident 1062807

          Verified Resident 2022

          9/6/2022

          Quiet community and conveniently located to both 75 and 575. Good school district and easy process of being able to get moved into. Would recommend to anyone that is looking for a quiet place to call home.

            Manager

            9/9/2022

            Cherokee Summit Apartments
            Thank you so much for your kind words. I'm so glad you've enjoyed living here! We really appreciate you taking the time out to share your experience with us! We are happy to have you here as a resident! Feel free to reach out to us at any time!

            Updated Review

            Review Author Icon

            Resident

            Resident 2020 - 2022

            9/2/2022

            Very disappointed at the office staff. Maintenance staff and staff not answering phone when they're in the office. They don't even care when I take my time to visit the office on something that they were supposed to do for me.

              Review Author Icon

              Resident 1050543

              Verified Resident 2020 - 2022

              8/1/2022

              Not a very good 1. Staff is always rude and dismissive. Trash is always piled up at the entrance of the community. Blown lights go weeks without being replaced. You can ask for maintenance to come before a specific time but they make sure to… See More >
                Manager

                8/5/2022

                Cherokee Summit Apartments
                Thank you for choosing Cherokee Summit and sharing your feedback. We regret that our community has not met your expectations but are confident we can turn around your experience. Please contact our team at (678) 494-9400 so we may resolve your concerns and help you fully enjoy your stay. – Veronica / Community Manager

                Updated Review

                Review Author Icon

                Resident 857126

                Verified Resident 2009 - 2022

                8/1/2022

                Great appartment?great community?have loved living here for the past 13 years?affordable and well taken care of?love how accessible everything that I need is and love the access to shopping and food

                  Manager

                  8/5/2022

                  Cherokee Summit Apartments
                  We appreciate your long-term stay of 13 years at Cherokee Summit and your wonderful feedback! Please continue to let us know at (678) 494-9400 any time we may help make your stay even more enjoyable. Thanks again! – Veronica / Community Manager
                  Review Author Icon

                  Resident 1047402

                  Verified Resident 2022

                  7/22/2022

                  Iv'e only recently moved in less than 2 months. It's July 21 pool is still not open (kids going back to school very soon). Trash pickup service horrible. I'm glad the apts. finally get some reliable maintenance workers.

                    Manager

                    7/26/2022

                    Cherokee Summit Apartments
                    Thank you for choosing Cherokee Summit. Thank you for letting us know you are happy with our service team! We appreciate your feedback and look forward to improving your stay. Please contact us at (678) 494-9400 to discuss how we may assist you. – Veronica / Community Manager

                    Updated Review

                    Review Author Icon

                    Resident 747771

                    Verified Resident 2020 - 2022

                    6/18/2022

                    Not as nice as when I moved in. Problem with kids throwing trash, playing in Breezeways, destroying property. Pool still not open, nothing gets done. Not worth the extra $300. Increase in my rent! Unhappy

                      Manager

                      6/22/2022

                      Cherokee Summit Apartments
                      We appreciate your residency and review at Cherokee Summit. Thank you for bringing your concerns to our attention. We will endeavor to pay closer attention to breezeways during the routine rounds, but please never hesitate to alert us to an immediate issue by calling our office at (678) 494-9400. We strive to make your stay more enjoyable and are glad to discuss your feedback further, so we hope to hear from you soon. - Veronica / Community Manager

                      Updated Review

                      Review Author Icon

                      Resident 590703

                      Verified Resident 2018 - 2022

                      5/20/2022

                      My first few years were great. I'm thankful for all the good that I have experience. There are still some improvements needed, but the good out weighs the bad. I'm thankful and I have felt safe during my stay here.

                        Manager

                        5/25/2022

                        Cherokee Summit Apartments
                        Thank you for your helpful feedback and time at Cherokee Summit. We are glad you have had a positive apartment living experience in our community. Our team loves to help, so please do not hesitate to call us at (678) 494-9400 to discuss any ongoing concerns. We appreciate you! - Veronica / Community Manager
                        Review Author Icon

                        Resident 1026085

                        Verified Resident 2014 - 2022

                        5/15/2022

                        Staff friendly maintenance ok Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx c cc cc c c cc cc cc ccccccccccccccccccccccccccccccccccccc

                          Manager

                          5/19/2022

                          Cherokee Summit Apartments
                          Thank you for your Cherokee Summit residency and great feedback about our team! - Veronica / Community Manager (678) 494-9400
                          Review Author Icon

                          Resident 1022806

                          Verified Resident 2022

                          5/6/2022

                          It is very nice apartment. The staff is very nice and helped me when I needed it the most I like living in there apartment. There are very clean and kept up. The community is quite and the staff is awesome

                            Manager

                            5/7/2022

                            Cherokee Summit Apartments
                            It is rewarding to know we were helpful to you; please never hesitate to reach out to us. Thank you for your Cherokee Summit residency and wonderful review! - Veronica / Community Manager (678) 494-9400

                            Updated Review

                            Review Author Icon

                            Resident 860116

                            Verified Resident 2017 - 2022

                            5/1/2022

                            Very good experience so far...I enjoy the quiet...efficiency of the staff...I enjoy my neighbors...we all have a great relationship together...the leasing staff has always been very professional and courteous

                              Manager

                              5/7/2022

                              Cherokee Summit Apartments
                              Thank you for being a part of our community at Cherokee Summit and posting this stellar feedback! We appreciate you and are delighted you are enjoying your stay! - Veronica / Community Manager (678) 494-9400

                              Updated Review

                              Review Author Icon

                              Resident 943271

                              Verified Resident 2021 - 2022

                              4/26/2022

                              Not happy with this complex. Roaches and trash compactors are a real eyesore. Always broken and trash stack mile high. Looks terrible. Roaches have been an issue since day one and they blame me. Gates have never worked

                                Manager

                                4/28/2022

                                Cherokee Summit Apartments
                                Thank you for making your home at Cherokee Summit and posting feedback. We regret that you have not had a satisfactory experience. The combination of each resident’s home sanitation measures and professional preventative treatments is the most effective pest management approach. Please contact us at (678) 494-9400 if you have a persistent issue requiring treatment or any other concerns you would like to discuss. We are always happy to help! - Veronica / Community Manager

                                Updated Review

                                Review Author Icon

                                Resident 829558

                                Verified Resident 2021 - 2022

                                4/26/2022

                                Good and quiet. Spacious houses . Good location near school shopping center. All they need is to make a hall for tenants to hold occasion parties and charge a small fee for maintenance to the lease holders.

                                  Manager

                                  4/28/2022

                                  Cherokee Summit Apartments
                                  We appreciate your residency at Cherokee Summit. Thank you for the helpful feedback; we are glad to know you like our community! Please call us at (678) 494-9400 if ever we may assist you throughout your stay. - Veronica / Community Manager

                                  Updated Review

                                  Review Author Icon

                                  Resident 978270

                                  Verified Resident 2021 - 2022

                                  4/18/2022

                                  Under the previous Management company it was ok. After switching to Hercules it has gone downhill. Maintenance request are not being addressed and the are changing what is allowed on balconies. Trash being backed up has gotten a little better, but continues to still be… See More >
                                    Manager

                                    4/22/2022

                                    Cherokee Summit Apartments
                                    Thank you for making Cherokee Summit your home and providing helpful feedback. We apologize that your satisfaction with our community has decreased. Your enjoyment of our community matters to us, so we seek to improve your experience. Please contact us at (678) 494-9400 to discuss how we may assist you. We look forward to your call and working to provide you with a pleasant stay. - Veronica / Community Manager
                                    Review Author Icon

                                    Resident 1012948

                                    Verified Resident 2018 - 2022

                                    4/5/2022

                                    My experience has been up & down during my time here. From how to receive payments to the gate never working to my packages/food being delivered to every other 105 in the neighborhood. I am grateful to have a place called home for my family… See More >
                                      Manager

                                      4/7/2022

                                      Cherokee Summit Apartments
                                      We appreciate your review and Cherokee Summit residency. We are glad you are especially pleased with Treva’s service. Please contact our team at (678) 494-9400 to discuss how we may make your stay more enjoyable. We will be happy to help. Thank you for your important feedback. - Veronica / Community Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 969507

                                      Verified Resident 2020 - 2022

                                      4/5/2022

                                      My experience at Cherokee Summit has been a wonderful stay and the community is great coming from Louisiana to Georgia the Summit played a big part in my transition and helping me settled in. Nice place to live and a wonderful community.

                                        Manager

                                        4/5/2022

                                        Cherokee Summit Apartments
                                        We appreciate your stay at Cherokee Summit along with this fabulous review! We are delighted this has been a prime choice for your relocation needs. Please do not hesitate to contact us at (678) 494-9400 if we may assist you. Thank you for your positive feedback! - Veronica / Community Manager
                                        Review Author Icon

                                        Resident 1010067

                                        Verified Resident 2020 - 2022

                                        3/27/2022

                                        Quiet community. No problems . Big playground area with basketball and open field. Small car wash area. Walmart down the street to the right and Kroger to the left. Not far from downtown Woodstock.

                                          Manager

                                          3/29/2022

                                          Cherokee Summit Apartments
                                          We appreciate your valued feedback and Cherokee Summit residency. It is great to see you are happy with our community. Thank you for your excellent rating and review! - Veronica / Community Manager (678) 494-9400
                                          Review Author Icon

                                          Resident 1007791

                                          Verified Resident 2020 - 2022

                                          3/18/2022

                                          I have not had bad experiences here at the community aside from residents being careless with our dumpster area. The apts are a decent size for the price compared to most others. Just needs a little more TLC..

                                            Manager

                                            3/24/2022

                                            Cherokee Summit Apartments
                                            Our Cherokee Summit team are grateful for your residency and candid feedback. It is fantastic to know that you are pleased with your home overall; however, we see there is still room for improvement. We will strive to pay closer attention to the refuse area, but please do not hesitate to notify us at (678) 494-9400 of any issues as they arise. We appreciate you and are always happy to help you enjoy our community to the fullest! - Veronica / Community Manager

                                            Updated Review

                                            Review Author Icon

                                            Resident 743186

                                            Verified Resident 2016 - 2022

                                            3/11/2022

                                            Llevo m?s de 6 a?os en estos apartamentos,no he tenido problemas con vecinos,con personal de la oficina. Jam?s he escuchado alg?n problema de robos o algo as?. El personal d3 la oficina es muy amable.

                                              Manager

                                              3/17/2022

                                              Cherokee Summit Apartments
                                              Thank you for your long-term residency at Cherokee Summit. We appreciate the terrific feedback and are glad to know you are happy with your home. Please call us at (678) 494-9400 if ever we may do anything to make your stay even more enjoyable! - Veronica / Community Manager

                                              Updated Review

                                              Review Author Icon

                                              Resident 998300

                                              Verified Resident 2021 - 2022

                                              2/22/2022

                                              My family and I relocated from NY.We have been here for months now and so far we are happy here and it has been easy to meet people here.We enjoy walking the grounds and having access to laundry and exercise equipment on the premises.

                                                Manager

                                                3/11/2022

                                                Cherokee Summit Apartments
                                                We appreciate your valued residency at Cherokee Summit and are glad you are enjoying your stay. Thank you for this excellent review! Please reach out to our team at (678) 494-9400 whenever you need assistance, and we will be happy to help. - Veronica / Community Manager
                                                Review Author Icon

                                                Resident 996822

                                                Verified Resident 2021 - 2022

                                                2/8/2022

                                                There have been many issues. There is a roach problem as well as a mold problem. I have brought these to management's attention multiple times and nothing has changed. It has become unsafe for me to live there due to the mold in the master… See More >
                                                  Manager

                                                  2/11/2022

                                                  Cherokee Summit Apartments
                                                  We value your feedback and residency at Cherokee Summit. We are sorry that our community has not met your expectations yet and want to help make your home more comfortable. Our dedicated team remains steadfast in our commitment to foster a pleasant stay for all residents. Please contact us at (678) 494-9400 to discuss your home’s current service needs and how we may better assist you. – Tina / Community Manager

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $250. Rent: $25. Restrictions: We welcome pets. Please contact us for additional information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $250. Rent: $25. Restrictions: We welcome pets. Please contact us for additional information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • After School Programs
                                                  • Basketball Court
                                                  • Business Center
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Gated Community
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Playground
                                                  • Pool
                                                  • Storage Space
                                                  • Tennis Court
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                                                  Leasing

                                                  Today, Acworth is the center of a thriving, vibrant community and as the 'Lake City' has a quality of life seldom available in the world today. Acworth offers that unique combination of hometown community with a progressive outlook: looking forward to the challenges present by new growth, yet proud to preserve the history of its origin.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:30 AM - 05:30 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  First Communities Management

                                                  C+
                                                  C+
                                                  Communities
                                                  226

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Cherokee Summit Rated?
                                                  Based on 1312 number of votes by renters, Cherokee Summit is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Cherokee Summit?
                                                  Cherokee Summit is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Cherokee Summit is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at Cherokee Summit?
                                                  Cherokee Summit is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  How safe is Cherokee Summit?
                                                  Cherokee Summit is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Cherokee Summit is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  How satisfied are residents with the staff at Cherokee Summit?
                                                  Cherokee Summit is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 21.5 days to their community reviews in the past year.
                                                  Who manages Cherokee Summit?
                                                  First Communities Management
                                                  What is the pet policy at Cherokee Summit?
                                                  Cats Allowed
                                                  Fee: $250
                                                  Rent: $25
                                                  Restrictions: We welcome pets. Please contact us for additional information.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $250
                                                  Rent: $25
                                                  Restrictions: We welcome pets. Please contact us for additional information.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Cherokee Summit

                                                  March 2024

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                                                  Cherokee Summit is a 975 - 1,350 sq. ft. apartment in Acworth in zip code 30102. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,287 - $3,524. Nearby cities include Kennesaw, Woodstock, Marietta, Canton, and Cartersville.

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