I leased from them in 1999. I can't tell you how bad I wished I had leased from someone else. First thing is they harassed me for putting a DirectTV dish on my balcony. They were threatening legal action/removal, etc. in direct conflict with the FTC guidelines regarding small dishes. I can't remember now..maybe they wanted money or something. Anyway, I refused to take it down and they eventually left me alone about it.
The next huge issue happened during the ice storm early 2000. The newer side had no power for days. The old side did. I was a single mom and there with my five year old son and mother when the ice storm happened. Well, they let residents who had no power hang out in the club house during the day and at some point during that week they let us take a shower in a vacant apartment. I understand that they couldn't control that one side had no power...however, to kick small children out of the warm clubhouse promptly at closing time to return to a 20 degree house was unbelievable and in my opinion, immoral. I even asked them at the time couldn't they do something for the people who had no power and were unable to leave...like open the clubhouse up or let them stay in vacant apartments that had power. They told me no...that they had families to go home to and kicked everyone out.
Fast forward...move out time. The bookkeeper was clueless about what she was doing and how to do it. She withdrew the last months rent from my checking (which was in violation of the lease agreement that specified that final rent must be by check). Retroactively they tried to jack up my rent that they had told me to pay which was already higher than my lease amount prorated. The lady apparantly couldn't understand that 60 days did not necessarily equal two calendar months and some months have 31 days in it which means that the actual date (5th, 6th etc) may be different in the month you give up occupancy. So retroactively after I moved out and after giving me notice what my amount was AND withdrawing said amount from my checking in violation of the lease, she tried to charge me even more rent!!!
Damages...well what can I say. The apartment was fine when I closed the door and locked it. They proceeded to charge me hundreds and hundreds in damages that I know good and well were bogus. I took very good care of that apartment! They even went as far as to charge in excess of $30 for some cheap, plastic Wal-mart $5 mini-blinds. They didn't send me the notice in the time frame required by law. Then when they finally sent the notice they didn't even sign it as required by Georgia law. Then I disputed it in compliance with Georgia law and asked for proof. Their "proof" was a nasty letter stating that the damages were there and they had pictures for THEIR records (not mine). So they broke the law regarding the procedure which bars them from retaining my security deposit to pay for alleged damages. It gets better, then they deposited an additional check I had sent back along with the keys--which I had intended to be my final rent check since the lease barred them from withdrawing it from checking (not that that stopped them). They admitted in a subsequent letter that they had received the check but they failed to give me credit for the check!!!! I called the bookkeeper multiple times and told her she didn't give me credit and she said she did. I had their calculation sheet that proved she didn't. I even asked her where she gave me credit. She refused to answer me saying she wasn't going to argue with me. So I never got credit for a check that I have total and absolute proof that I sent them and they cashed. So they retained my security deposit and the additional money I had sent them for rent (because I didn't know they would autodraft it) and claimed I still owed a balance. It was UNBELIEVABLE.
Months later I discovered that they had turned me over to a collection agency which I refuse to pay because I don't owe them a dime. The cute thing is EVEN IF all of the bogus damage charges had been true, I STILL OVERPAID THEM! I have 100% of the proof but I am STILL fighting this in 2006 where it still sits on my credit report as a collection! It kept me from getting a mortgage years ago and has cost me a lot in damages (I would have made a couple hundred thousand on that house I wanted to buy, kept me from being on my current mortgage with my husband and cost me higher interest rates on many credit cards. And THEY OWE ME MONEY!!! BEWARE and if you move there, document every little thing!!!!!!!!!!!!!

User Responses
From: MikeMcCormickEsq	Date: 08/11/2006
I would be interested in contacting/speaking with this former tenant. I recently moved out of another AMLI property in Alpharetta, and the management wants me to pay a fee for "guaranteed odor control for pet urine." I don't even own a pet. I am trying to find out how many other people have been charged this fee or other suspicious, unauthorized or unwarranted fees. Please contact me at MikeMcCormickEsq@aol.com.

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