The apartments at Stoneleigh are very nice on the inside - no complaints about that. However, the service is terrible. There are rarely leasing agents in the office, so you have to wait until they return if you need help. I don't have time during their office hours to wait for someone to return to the office, so I try calling, but this NEVER works because nobody answers the phone. I've tried leaving several messages, even urgent messages, saying it was an emergency, but my phone calls have never been returned. I spoke with neighbors about this and they have the same problem. Before I moved into Stoneleigh apartments, I didn't realize how important good customer service was, but now I am putting that number 1 on my list of priorities when looking for a community to live in next. I am actually breaking my lease because the service is so bad and I don't feel safe at Stoneleigh anymore.

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