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RENTERS BEWARE!
From:
-Anonymous-
Date posted:
3/26/2008
Years at this apartment:
2007
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2008
2 responses
Management extremely rude and incompetent. Initially, they seem nice but once you're in it's hell to deal with present manager and her staff and maintenance follow just as poor judgement in Customer NO SERVICE. 95% of the information provided by manager and staff is wrong info. Most of the time, the staff either gives false or incorrect information or may not provide any information at all regarding extremely important issues such as security deposits, rent (they both increase dramatically and consistently deviate from initial quotes; the rudeness and arrogance is so prevalent it spills into everyday business operations. For example, a tenant may not get a signed lease for weeks but still be required to pay full rent, first and last mos deposit! Give me a break, When you get nearly $4000.00 from a tenant within 2 business days the trifling manager should at least sign the lease and make sure the tenant gets a copy. I was told the deposit was $200.00, app.fee $50.00, parking $200.00 yr, rent $1281.00. How did I end up paying nearly $4,000.00 just to be treated like SSHHTTT! After receiving nearly $4,000.00 within 48hrs of approval, no one even showed us where the mail boxes were, rent drop, garbage, etc. To this day, still don't know mail box no. nor where to send off water bill. The pool has about 20 chairs just rusting in the pool over 3-4 months which there has never been an official pool cleaning or drainage in the past 3-4 months. The rust from the chairs that have been thrown in the pool will be a health nightmare for some unsuspecting swimmer.
The parking garage is extremely narrow and dark; the concrete stairs and walk ways to each apartment is a nightmare. It's cold, hard and slippery. It should be at least painted. The rent is too high for the old out-dated interior. The washer and dryers are "kiddie size" and tenants can't use their own. If you're lucky, you may get a "kiddie size" ceiling fan (WITHOUT LIGHTS) in one room of 2 bedroom unit.
There's a cold feeling amoung the staff which transfers to the residents. Suppose the staff actually had expertise in customer service' Maybe, once in a while during there would be some consistent ongoing quarterly activity to let the tenants know they're appreciated. Art students could show and sale their art; staff could have tenant appreciation days and pass out breakfast of fruit, yogurt, cereal, pastry, small box of "kiddie" juice at the gates in the morning to tenants going to work. It would certainly start the day out great for both staff and tenants and foster a much better morale than present. Or what about about a genuine sincere attitude of appreciation on a daily basis' Some intense customer service training or just plain get rid of the entire management and maintenance staff altogether. Google Standard and Poors, and the CEO and Board of Directors and Shareholders of the Management Company overseeing 1660 Peachtree Apartment Homes and demand immediate change in management, staff and maintenance. Demand proper and adequate quality customer service. You deserve it! You pay for it! ACT NOW or forever be treated like SSSHHHTT. Both the manager, her staff and maintenance crew routinely and consistently enter tenant's apartments without tenant's prior approval or knowledge violating both both individual civil rights and tenant's rights under Georgia landlord tenant law. There is no reasonable suspicion or probable cause for either the management or maintenance crew to routine violate the privacy rights of it's tenants so routinely and consistently, but it happens at 1660 Peachtree homes all the time (esp.while tenants are gone to work or gone away from their home for any lenghth of time). They usually case the apartment, leave notices on doors while maintenance walk up and down the hallways during the days casing out apartments. They enter into the apartment to get info on tenants (personal, financial, legal,
medical records, etc.) Anything they can find which may or may not be used against a tenant later. It's all too easy to claim, they're going in for a routine "maintenance" concern. Only, the tenants are usually away and other tenants witnessing the intrusion will be unsuspecting tenants who would assume the violation is a legitamate "maintenance" call.
If you don't care about being treated badly or about your personal, financial, legal, medical history being compromised and you don't care about the excessive $150.00 increases in monthly annual rent or increase even increases in monthly rent by $15.00-$20.00 a month depending of the mood swing of the tyrant manager or her staff, then by all means, move in.
Obviously, there's miscommunication between staff members about everything from treating customers with respect and dignity as well as operating the office with integrity and dependable responsiveness. Both management and maintenance take 3-7 days or more to fix maintenance problems.
It's extremely obvious neither the office manager nor her office staff have any real interest or knowledge in customer service. Maintenance staff customer service is non-existent. There's one guy,-----------------, who smokes so much dope inside tenants apartments while they're gone that he's an expert at sneaking in and out of their apartment while they are unsuspecting and of course, away at work or gone for any length of time. He reeks of dope and his eyes are glassy and he hides like a snake inside tenants apartments. None of the managment nor maintenance have a genuine smile or sincere care in the world about the tenants and it shows. It's like you're paying at least a grand a month for a year or two just to be treated like SSSSHHHHHTTTT.
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User Responses
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From:
Anonymous
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Date:
05/12/2008
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I moved out in 2004, less than 2 months after Equity took over. I'm not surprised to read any of this, unfortunately. Surely a lawsuit or some sort of report can be filed with the state?
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From:
Anonymous
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Date:
05/13/2008
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Although I have not been treated rudely by the staff at 1660, I do agree that one person says one thing and then another says a completely different thing.
I also agree with the maintenance staff coming in w/o any type of notice. My roommate and I are constantly traveling for work and we came back to our furniture moved and a note saying please move your furniture out of the way of the vent so we can replace the filter. Fair enough, PLEASE replace the filters, but if the note is still stuck in the door, DON"T enter. And if you move the furniture, please put it back. Both my roommate and I were pissed!! It actually makes me a little frightened to sleep there at night. Thankfully there is the second lock that cannot be accessed from the outside to keep one safe.
I'm not sure about the washer and drier information. Mine are normal sized and I used them all the time.
It also is common that there are lights in the bedrooms. You have to buy one and install it. That is how all apartment complexes run.
With regards to maintenance. If you go down to the leasing office and ask to have something repaired, make sure you see the person physically call someone from maintenance. Every time I've done that, our problem was fixed in a prompt manner.
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