lived here almost three years and moved with no problems. months later, without any notice and having received no letters of any kind, my husband was called AT WORK by a collection agency saying we owed for cleaning and a remote, yet i know for certain that there was only one remote given to me and the people who worked there at the time changed the lease to reflect this. Needless to say, it is the law that they send a letter listing any owed items within thirty days. They did not do this and just sent it straight to a collection agency without giving us any opportunity to pay, which we certainly would have. Clearly this is a habit and they need to get it together.

User Responses
From: Sometimesitsyourfault	Date: 11/23/2008
I am a leasing agent with another company. Most of the time that someone is sent to collections after move out is because the resident did not leave a fowarding address for any balances due. It is the resident's responsibility to leave this information or the request for any final balance due will be sent back to leasing office if cannot be forwarded. Thus eventually being sent to collections.

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