550 Abernathy formerly The Avalon on Abernathy
550 Abernathy Road, Atlanta, GA 30328
404-256-9888  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.8
3.2
3.17 Parking:
2.8
2.85 Maintenance:
2.6
2.64 Construction:
2.8
2.85 Noise:
2.9
2.88 Grounds:
2.8
2.83 Safety:
2.9
2.86 Office Staff:
< | >

Great Customer Service!!!

From: -Anonymous-
Date posted: 8/26/2008
Years at this apartment: 2008 - 2008
User Response is available. 1 response
 
We had a problem with the tile in the kitchen area. One afternoon I came home to find that not only the entire kitchen Tile was replaced but also the Foyer Entrance, which is really a nice size. The Staff continues to go above and beyond in service.

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 08/26/2008
I must say, since my first posting-which was scathing to say the least, the management here has improved tremendously. Someone must have been listening-and more importantly, relaying the less than favorable feedback to the new employees at the front office. Among other things, I'd have to say that one of the biggest and most welcome improvements has been the change in Fidela's attitude (the young lady with the heavy accent in the front office). Once a seemingly cold and rigid person, she's loosened up a bit and actually seems to care about the residents' issues. This will be my last year here and while I won't be sad to leave, I am glad that residents coming in will get a more welcoming staff than the one that started just a little more than a year ago.
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