I am actually not a resident-I work for a property that is a competitor of The Renaissance at Andalusia. We in the Sandy Springs area have always had a healthy minded competition among us. We have to talk to each other at least once a month to do market surveys and to keep updated. We are always helpful, professional, and courteous to one another on the phone. Sometimes we even refer prospects to each other's properties if we cannot satisfy their needs with our community. However, when Renaissance Management took over the former Arboretum, the staff was courteous at first. Then, after a month or so, when I would call to get rates and update my market survey, they were NASTY to myself and other co-workers. I was told that she just didn't have time to talk to me, that she was having a busy day and that she wouldn't be able to help me at all that day. What I was asking would have only taken about 3 minutes of her time, at the most. I can only imagine what they treat their residents like. In fact, I'm moving someone in next week that is fleeing from there. I am just very disappointed with the way they are treating the rest of us leasing consultants across Sandy Springs. We all try to be nice and get along--I hope they realize what kind of reputation they are creating for themselves, at least in the property management industry. If you are looking for an apartment, I would suggest you try Charleston Court, Stonebridge, Summer Terrace, or Calibre Springs---These all have phenomenal young men and women working there, who will cater to your every need.

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