Berkshires at Lenox Park formerly The Standard at Lenox Park
2124 Gables Drive, Atlanta, GA 30319
404-261-2573  WEBSITE save favorite
AVERAGE RATING
recommended by:
42%

overall rating:
2.6
2.2
2.2 Parking:
2.7
2.72 Maintenance:
2.8
2.83 Construction:
3.0
3.04 Noise:
2.9
2.94 Grounds:
2.7
2.66 Safety:
2.6
2.63 Office Staff:
< | >

Worst Office Staff EVER, DO NOT LIVE HERE!

From: -Anonymous-
Date posted: 12/5/2008
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
Thats so funny I have lived In the Berkshires for 6mths and it has been absolute HELL. I Have Never had problems like the ones Ive had here anywhere else. The first thing I though while reading this review was WOW this MUST be -----(AKA the worst/most incompetant property manager EVER!!! She goes right along with the rest of the completly incompetant,RUDE,inconsiderate Joke of a staff that ruins these apartments!
I'll start at the beginning...1st my apartment was given away 4 times in two months before I was able to move in even though I had already signed a lease for a specific apt., Aparently they don't consider a lease a legally binding contract but I bet if I wanted to leave they would hold me to my part of the contract.By the time I moved in I wasnt even sure where I was going to be and ended up being given an apartment with a fireplace that eats up all the extra space in my living room even though I specifically ask and was promised the 1 bedroom floorplan with extra wall space instead of a fireplace. Good thing I hadnt purchased the couch I was planning on buying yet or it wouldnt have even fit! Also, I was promised a storage unit which of course they didnt have and I was out of pocket an unexpected $200 for an offsite storage unit that I was able to find the day of my move in!
So, now that I've moved in let me tell you about my "living" experience at The Berkshires at Lenox Park.
To start when we were brought to our apt by the incompetant office staff we realized it was the wrong floor plan, it was still dirty, the renovations wernt complete, we had no cook top, no thermostat, the toilet seat was broken, the bathroom had mold in it and no ceiling fan(whick took us 3 mths to finally get someone to put in)...,Then since living here I've had a roach,ant,and spider problem. The exterminator they sent out was such a joke we had to start treating the problem ourselves. All he did was spray this big thing of poison all over our carpet and laminate(not real hardwood) floors and left it there. It was sticky and looked horrible and honestly I wasnt even sure if it was safe to leave it there. What if a child or an animal ingested that right off the carpet! mY air conditioner leaks which has buckled the laminate floors and put water stains down my wall and ceiling. When the maintnance guy came out after a week of complaining he actually told me himself that it was because the apartments refuse to replace the 20year old air conditioner units in each apartment...so I guess a "fully renovated" apartment your promised when you move in only means the esthetic features like paint and counter tops not the pipes of airconditioner units that Desperatly need to be replaced! I also have neighbors whose ceilings have completly collapsed and one of them couldnt get anyone in the front office or maintenance staff to even call them back for a WEEK when her apt was FLOODING! Theres an emergency maintenance number that ur supposed to call when your locked out and my neighbor last week called and left multiple messages bc she was locked out in the COLD and noone called her back for 4 HOURS and by then she had just gotten in on her own...Whats the point in an emergency line if noone calls you back! As far as the parking goes thats a joke. They don't have enough spaces for the residents so we have to pay $20 a mth for "Covered, Secured" parking in the parking deck. Well thats a joke too. The gate is ALWAYS either left open because its broken or because the lazy maintenance people leave it open all day(which is not safe or secure).I had a neighbor that was followed by an angry man that had cut her off down the street right into the parking deck and pulled up behind her threatening her.What if that man had killed her or kidnapped her' Maybe then the apartments would fix the gate and leave it closed! People are ALWAYS parking in the reserved spaces and when you call the tow truck number provided to you they have to call the apt staff and get permission to tow the damn car that is parked in the space u pay to park in...So that leads to another issue when the tow company calls for approval NOONE EVER calls them back so they wont come tow the car. My boyfriend had a leaky pipe over his car that was pouring on his nice car every night. When he ask to have it fixed the maint. guy said it was no problem but he had to turn in a work order to the apt people first so of course it was never ever fixed and still leaks today so after a mth of complaining they gave him a new spot instead of ever fixing the simple problem. The problems just are neverending and its sad because I love the location and the floorplans of the apartments and they are pretty affordible but the staff makes it not worth it. I wish we could stay here bc the staff is the ONLY problem with this but they are so incompetant that it ruins living here. From now on we go strait to corporate with our problems and if it doesnt stop soon we move out and tell everyone we know and care about at all to NEVER live here. I've never complained once at any of the last 4 apartments I've lived in all over GA and I cant even remember half of the problems I've had to complain about most of which were never fixed! But they sure can find time to have the staff call every single resident and leave them a happy Thanksgiving message when my neighbors apt has been flooding for a week and they havent even called her back yet...You decide Yourself if this is even a chance your willing to take!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 12/12/2008
I AGREE THIS PLACE SUCKS!!!! I CANT WAIT TO GET THE HELL OUT OF HERE! THE STAFF IS SO STUPID AND INCAPIABLE OF DOING ANYTHING ON TIME OR RIGHT! F*** THIS PLACE! DO NOT LIVE HERE!
From: Anonymous Date: 02/19/2009
Thats so funny I have lived In the Berkshires for 6mths and it has been absolute HELL. I Have Never had problems like the ones Ive had here anywhere else. The first thing I though while reading this review was WOW this MUST be -----(AKA the worst/most incompetant property manager EVER!!! She goes right along with the rest of the completly incompetant,RUDE,inconsiderate Joke of a staff that ruins these apartments! I'll start at the beginning...1st my apartment was given away 4 times in two months before I was able to move in even though I had already signed a lease for a specific apt., Aparently they don't consider a lease a legally binding contract but I bet if I wanted to leave they would hold me to my part of the contract.By the time I moved in I wasnt even sure where I was going to be and ended up being given an apartment with a fireplace that eats up all the extra space in my living room even though I specifically ask and was promised the 1 bedroom floorplan with extra wall space instead of a fireplace. Good thing I hadnt purchased the couch I was planning on buying yet or it wouldnt have even fit! Also, I was promised a storage unit which of course they didnt have and I was out of pocket an unexpected $200 for an offsite storage unit that I was able to find the day of my move in! So, now that I've moved in let me tell you about my "living" experience at The Berkshires at Lenox Park. To start when we were brought to our apt by the incompetant office staff we realized it was the wrong floor plan, it was still dirty, the renovations wernt complete, we had no cook top, no thermostat, the toilet seat was broken, the bathroom had mold in it and no ceiling fan(whick took us 3 mths to finally get someone to put in)...,Then since living here I've had a roach,ant,and spider problem. The exterminator they sent out was such a joke we had to start treating the problem ourselves. All he did was spray this big thing of poison all over our carpet and laminate(not real hardwood) floors and left it there. It was sticky and looked horrible and honestly I wasnt even sure if it was safe to leave it there. What if a child or an animal ingested that right off the carpet! mY air conditioner leaks which has buckled the laminate floors and put water stains down my wall and ceiling. When the maintnance guy came out after a week of complaining he actually told me himself that it was because the apartments refuse to replace the 20year old air conditioner units in each apartment...so I guess a "fully renovated" apartment your promised when you move in only means the esthetic features like paint and counter tops not the pipes of airconditioner units that Desperatly need to be replaced! I also have neighbors whose ceilings have completly collapsed and one of them couldnt get anyone in the front office or maintenance staff to even call them back for a WEEK when her apt was FLOODING! Theres an emergency maintenance number that ur supposed to call when your locked out and my neighbor last week called and left multiple messages bc she was locked out in the COLD and noone called her back for 4 HOURS and by then she had just gotten in on her own...Whats the point in an emergency line if noone calls you back! As far as the parking goes thats a joke. They don't have enough spaces for the residents so we have to pay $20 a mth for "Covered, Secured" parking in the parking deck. Well thats a joke too. The gate is ALWAYS either left open because its broken or because the lazy maintenance people leave it open all day(which is not safe or secure).I had a neighbor that was followed by an angry man that had cut her off down the street right into the parking deck and pulled up behind her threatening her.What if that man had killed her or kidnapped her' Maybe then the apartments would fix the gate and leave it closed! People are ALWAYS parking in the reserved spaces and when you call the tow truck number provided to you they have to call the apt staff and get permission to tow the damn car that is parked in the space u pay to park in...So that leads to another issue when the tow company calls for approval NOONE EVER calls them back so they wont come tow the car. My boyfriend had a leaky pipe over his car that was pouring on his nice car every night. When he ask to have it fixed the maint. guy said it was no problem but he had to turn in a work order to the apt people first so of course it was never ever fixed and still leaks today so after a mth of complaining they gave him a new spot instead of ever fixing the simple problem. The problems just are neverending and its sad because I love the location and the floorplans of the apartments and they are pretty affordible but the staff makes it not worth it. I wish we could stay here bc the staff is the ONLY problem with this but they are so incompetant that it ruins living here. From now on we go strait to corporate with our problems and if it doesnt stop soon we move out and tell everyone we know and care about at all to NEVER live here. I've never complained once at any of the last 4 apartments I've lived in all over GA and I cant even remember half of the problems I've had to complain about most of which were never fixed! But they sure can find time to have the staff call every single resident and leave them a happy Thanksgiving message when my neighbors apt has been flooding for a week and they havent even called her back yet...You decide Yourself if this is even a chance your willing to take!
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