I am in the process of looking for a new apartment, and wanted to take a look at The Heights. I walked in and there were many people in suits, but no one acknowledged me. I peeked around a column and found the secretary/leasing agent' on the phone and she raised her hand signaling me to wait. A few minutes later, she introduced herself. She seemed way too occupied with her cell phone. I did all the talking and received a lot of yes/no answers. She kept picked up her cell phone and saying she would have to call them back. From that moment I knew I would not be paying an obnoxious amount each month for such poor service.

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