Estates at Phipps
AVERAGE RATING
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Don't Bother
From: -Anonymous-Date posted: 12/29/2005
Years at this apartment: 2002 - 2003
Maybe I should have had a clue when the woman showing the apartment started saying that every resident "has a second home". To tell the truth I really liked many of the residents, but no one I met had a second home. The office staff is the pits, they will gouge you every way they can. They are rude and very stuck up. One of the office personnel even made threatening comments to me, bad enough that I was allowed out of my lease. But she still works there, so becareful. After I left they had several repairs that I needed to pay for (the usual, replace carpet, cleaning), though I have lived in about 5 different apartment complexes and this was the first one who charged for regular wear and tear. Well I lived their for nearly two years, so I did pay for it. But they never billed me at the address I provided, so imagine my surprise when four months after I moved they sent me an e-mail using more threats about not paying. I paid as soon as I received receipts for the repairs. For the price, this was the worst customer service I have ever received. Beware
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