My girlfriend and I are moving in together at the end of July and our first stop was Gables Metropolitan, phase 3. We absolutely loved it! Big kitchens, nice size bedrooms, separate eating areas, everything you could ask for. We told them what apartment layout we were interested in but we needed to look at a few morecomplexes first. After looking around we realized that Gables was everything we were looking for and we were willing to pay a little extra for that luxury. We go back and meet with the same person. She told us since we were looking so early that they would not know what they would have avaliable until next week. She set a reminder on her computer to call me on Wednesday morning to let me know. Wednesday came and went, no call. I actually called her late in the day to find out. She had no answer, but she would definitely call me tomorrow. Mid day came, no call, so I call, she wasnt avaliable to talk so I left a message. Five o'clock rolled around, called again, still not avaliable. My girlfriend even called and all she could do was leave a message for her. We left a total of three messages, no call back. Surely they would call Friday morning' No call. We are trying to give them money and they wont return our calls. If they are treating us like this when we are not even tenants, I wonder how they would treat us once they have us locked us in on a 12-month lease.

Bottom line, not even a tenant and they are treating us badly. What ever happen to customer service'

***UPDATE***
Late Friday afternoon around 5:30 the person I was working with finally called and informed me that they wouldn't be able to get us the apartment that we wanted. That being said, my girlfriend and I found a place that we actually like better and it $250 cheaper for a two bedroom. This was a good thing that they pretty much ignored us because our goal was to save money for a year and put a down payment on a house. So, I guess I should say thank you Gables for the no customer service!!!

User Responses
From: Anonymous	Date: 06/06/2008
As a tenant at the Gables Metropolitan for the past 6 months, I can tell you... don't move in. It gets no better than what you are already experiencing. I have had problems with so many different issues since being here..... immature, inconsiderate neighbors, loud music, poor service, lack of customer care, and worse of all, failure of enforcing contractual agreements. I have never in my life witness a contract signing where there are all these stipulation to make tenants considerate of others, yet when the rules are violated, nothing is done to remedy the problem. Do yourself a favor, look at Savannah Park or even better somewhere else.
From: Anonymous	Date: 06/06/2008
I could not agree more! These people change their contracts every week, have no customer service and there are NEVER managers there so if you have a complaint, it never gets addressed. Half the time they leave early or have their office doors shut so that you have to deal with one of the infamous leasing agents. They roll back their eyes at everyone that steps foot into that office. And dont even get me started on maintenance. And the newest addition is people taking the mass transit system to use the pools at Gables, which they use and abuse!
From: charlottem	Date: 06/09/2008
I`ve had the same situation when I lived there. It`s a pain to keep leaving messages with no answer. I even had to use a "bad actitude" kind of thing for them to do something some times.
From: Anonymous	Date: 06/16/2008
I found that the only way to get a response from the leasing office is to call the CORPORATE office directly. The number is (770) 436-4600.

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