Pencil Factory Flats
#8,695 #167 #586

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Pencil Factory Flats

349 Decatur St SE , Atlanta, GA 30312
(187 Reviews)
$1,270 - $2,709/mo
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Move-In Specials

LOOK AND LEASE THE SAME DAY RECEIVE 6 WEEKS FREE!

Floor Plans & Pricing

Studio

S1L

Studio, 1 Bath | 825 sq. ft.

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S1A

Studio, 1 Bath | 695 sq. ft.

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S1

Studio, 1 Bath | 585 sq. ft.

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1 Bedroom

A5

1 Bed, 1 Bath | 892 sq. ft.

$1,270 - $1,748

3 Available Units

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A2

1 Bed, 1 Bath | 690 sq. ft.

$1,405 - $1,463

1 Available Unit

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A5L

1 Bed, 2 Baths | 1,085 sq. ft.

$1,553 - $1,617

1 Available Unit

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A6

1 Bed, 1 Bath | 909 sq. ft.

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A7

1 Bed, 1 Bath | 1,003 sq. ft.

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A3

1 Bed, 1 Bath | 784 sq. ft.

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A7A

1 Bed, 1 Bath | 940 sq. ft.

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A7AL

1 Bed, 1 Bath | 1,199 sq. ft.

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A7L

1 Bed, 2 Baths | 1,243 sq. ft.

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2 Bedrooms

B2

2 Beds, 1 Bath | 1,147 sq. ft.

$1,564 - $1,629

1 Available Unit

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B3

2 Beds, 2 Baths | 1,136 sq. ft.

$1,611 - $1,690

1 Available Unit

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B6

2 Beds, 2 Baths | 1,327 sq. ft.

$1,852 - $2,235

1 Available Unit

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B7

2 Beds, 2 Baths | 1,327 sq. ft.

$1,895 - $2,279

1 Available Unit

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BS

2 Beds, 2 Baths | 1,460 sq. ft.

$2,142 - $2,581

1 Available Unit

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B2L

2 Beds, 2 Baths | 1,502 sq. ft.

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B9L

2 Beds, 3 Baths | 1,922 sq. ft.

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B9

2 Beds, 2 Baths | 1,417 sq. ft.

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BSA

2 Beds, 2 Baths | 1,033 sq. ft.

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BSB

2 Beds, 2 Baths | 1,092 sq. ft.

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B7L

2 Beds, 3 Baths | 1,668 sq. ft.

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B5A

2 Beds, 2 Baths | 1,321 sq. ft.

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B3L

2 Beds, 3 Baths | 1,506 sq. ft.

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B3AL

2 Beds, 2 Baths | 1,602 sq. ft.

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B4L

2 Beds, 2 Baths | 1,392 sq. ft.

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B2A

2 Beds, 2 Baths | 1,075 sq. ft.

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B5

2 Beds, 2 Baths | 1,237 sq. ft.

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BSL

2 Beds, 3 Baths | 1,276 sq. ft.

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B4

2 Beds, 2 Baths | 1,202 sq. ft.

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3 Bedrooms

C6

3 Beds, 3 Baths | 1,566 sq. ft.

$2,553 - $2,709

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

3.2

Grounds

2.8

Safety

2.8

Office Staff

3.3

Maintenance

2.5

Neighborhood

4.2

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

5

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

174.4 days

View Community Timeline
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Pencil Factory Flats Reviews

(182)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2023

12/13/2023

HANDS DOWN THE WORST PROPERTY IN ATLANTA, STAY AWAY! YOUā€™VE BEEN WARNED

THIS IS HANDS DOWN THE WORST APARTMENT BUILDING IN ATLANTA. I CHALLENGE YOU TO FIND ONE WORSE. THE FRONT OFFICE NEVER PICKS UP THE PHONE. THE MANAGER STACY IS HORRIBLE AND THE LEASING OFFICE AND ENTIRE BUILDING IS A REFLECTION OF HER LEADERSHIP. THE LEASINGā€¦Ā See More >
Manager

12/15/2023

Pencil Factory Flats
Anonymous, we're disappointed to hear of the negative experience you had at our location.
Review Author Icon

Resident 1156545

Verified Resident ā€¢ 2022 - 2023

7/5/2023

The management team is great! Very attentive and professional! I've had the best leasing experience at Pencil Factory Flats. It's clean, quiet and offers a good location, what more could you ask for. Thank you! JB

    Manager

    1/4/2024

    Pencil Factory Flats
    Thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time here. If you have further needs or questions, please reach out!
    Review Author Icon

    Resident 1152046

    Verified Resident ā€¢ 2022 - 2023

    6/20/2023

    My biggest complaint is the responsiveness and communication from the front office. I've had a repair that hasn't been fixed going on 3 months with terrible follow-up. Also, there is always dog feces in the parking garage.

      Manager

      1/4/2024

      Pencil Factory Flats
      We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (404) 525-7000 when you have a chance. Thank you, and we look forward to hearing from you.
      Review Author Icon

      Resident 1140939

      Verified Resident ā€¢ 2021 - 2023

      5/15/2023

      It's not the worst but there is a tremendous amount of room for improvement. The turnaround on maintenance requests is ridiculously slow. Some residents don't clean up after their pets so there are always piles of feces on the ground and sidewalks. Not to mentionā€¦Ā See More >
        Manager

        1/4/2024

        Pencil Factory Flats
        Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks for bringing these matters to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (404) 525-7000.
        Review Author Icon

        Resident 1134284

        Verified Resident ā€¢ 2022 - 2023

        4/24/2023

        The soundproofing is great. The street noise is expected. I am in an apt but don't feel like my neighbors are on top of me. Security locks work inconsistently at best. Maint request take 2 long to respond. ā€¦Ā See More >
          Manager

          1/4/2024

          Pencil Factory Flats
          Thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we did. We hope you have a great day!
          Review Author Icon

          kdavid6

          Resident ā€¢ 2023

          3/25/2023

          Move in was Amazing

          KoKo and her team made move in exceptionally smooth. They were very attentive with my needs and were extremely helpful. They made my move in experience very welcoming and it felt like home. The process with paper work was very straight forward and clear withā€¦Ā See More >
            Manager

            1/4/2024

            Pencil Factory Flats
            Thank you for your kind review; we are happy to pass along your comments to the team here at Pencil Factory Flats!
            Review Author Icon

            Resident 1112191

            Verified Resident ā€¢ 2020 - 2023

            2/10/2023

            I hate I have to pay to park where I live now. My dryer takes four cycle intervals to fully dry. The pool wasn't open last summer. Ms. Coco , Brandon and, and her team are amazing don't ever fire them. Besides that I loveā€¦Ā See More >
              Manager

              1/4/2024

              Pencil Factory Flats
              Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2022

              11/30/2022

              New Management

              Been living here for 2 years. Management has never been better. Response time and urgency to any issue Iā€™ve had so far has been very satisfying. New staff fantastic. New carpet. New walls. Food trucks.ā€¦Ā See More >
                Manager

                1/4/2024

                Pencil Factory Flats
                We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                Review Author Icon

                Resident 1071896

                Verified Resident ā€¢ 2020 - 2022

                10/3/2022

                Pencil Factory Flats has been a poor housing experience since RAM management took over in 2022. I have had electrical reimbursement charges to my account since the management took over and they continue to ignore my request of terminating fees with proof of an activeā€¦Ā See More >
                  Manager

                  1/4/2024

                  Pencil Factory Flats
                  Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
                  Review Author Icon

                  Resident 1067837

                  Verified Resident ā€¢ 2020 - 2022

                  9/19/2022

                  I've lived here since 2018 and moved to my current apartment (switched buildings) in 2020. I've seen 6 different management companies come through during that time and some were good and others were bad (like rats, balcony collapse, fire alarm going off in the middleā€¦Ā See More >
                    Manager

                    1/4/2024

                    Pencil Factory Flats
                    We appreciate you taking the time to leave us this feedback.
                    Review Author Icon

                    nalahc

                    Resident ā€¢ 2021 - 2022

                    2/23/2022

                    The fire alarm is ALWAYS going off. At least 4x a month. Various times of the day/night. The gate is often broken from people hitting it. Thereā€™s always pee in the stairwells. Be sure to add about $200 extra to your rent regardless what yourā€¦Ā See More >
                      Manager

                      1/4/2024

                      Pencil Factory Flats
                      Nalahc, we regret to hear that you had this experience with us.
                      Review Author Icon

                      the_punstar

                      Resident ā€¢ 2021 - 2022

                      2/13/2022

                      I have lived here for 15 months and every week the fire alarm is going off. Our backyard neighbors are unhoused individuals living in a tent compound that scream at eachother every night. People leave their dog's feces and their TRASH all over the parkingā€¦Ā See More >
                        Manager

                        1/4/2024

                        Pencil Factory Flats
                        We regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention.
                        Review Author Icon

                        tomlab1953

                        Resident ā€¢ 2021 - 2022

                        1/22/2022

                        Pencil Factory Flats, more like Problem Factory Flats. This is your warning not to move in here. I really wish I could've been writing a nice review at the end of my lease, but instead, here I am halfway through my lease and this apartmentā€¦Ā See More >
                          Manager

                          1/4/2024

                          Pencil Factory Flats
                          Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2021

                          9/1/2021

                          Rats! Rats everywhere and piles of trash. I talked to people coming from the garage and they said cars are broken into every day. I also found that someone had their door kicked in and was robbed and there are homeless people all over theā€¦Ā See More >
                            Manager

                            1/4/2024

                            Pencil Factory Flats
                            Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2020 - 2021

                            6/21/2021

                            Awful. Nasty. Rundown. Canā€™t get maintenance to complete anything. Roaches. Rats all over trash compactor and other areas of the grounds. Building is not secure. Homeless use it as they please. Trash everywhere all the time. Management is an absolute joke. 0/10. Do not recommend.ā€¦Ā See More >
                              Manager

                              1/6/2024

                              Pencil Factory Flats
                              Anonymous, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2018 - 2021

                              5/12/2021

                              Racism and Rats: A Review. If you take a look at the Lincoln Property Company leadership team, you will notice a lack of diversity. This lack of diversity may provide insight into the culture and discriminatory practices employed by their managers. I have lived atā€¦Ā See More >

                                Updated Review

                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2018 - 2021

                                3/3/2021

                                By far the absolute worst place to live in Atlanta. homeless people living in the hallways constantly, urinating in the stairwells, ROACHES, ROACHES, ROACHES, pest control comes every week and can't get the ROACHES under control. A brunch location has opened up and now theā€¦Ā See More >
                                  Manager

                                  1/5/2024

                                  Pencil Factory Flats
                                  Hello, we appreciate you taking the time to leave us this feedback.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2020 - 2021

                                  2/9/2021

                                  The worst place I have ever lived. Please listen to me before you move here. This place is AWFUL. I am normally not one to leave reviews but I cannot say one positive thing about this complex. The apartments are not properly sealed, I constantlyā€¦Ā See More >
                                    Manager

                                    1/5/2024

                                    Pencil Factory Flats
                                    Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
                                    Review Author Icon

                                    vermettenkristen

                                    Resident ā€¢ 2020

                                    5/3/2020

                                    The one star is for location. This is the worst living situation I have ever suffered through in my life. Poorly managed amenities, decrepit structure and insufferable noise. Walls shake from cars/trucks passing by, you can hear every footstep from your upstairs neighbors, it soundsā€¦Ā See More >
                                      Manager

                                      1/5/2024

                                      Pencil Factory Flats
                                      Vermettenkristen, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention.
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2020

                                      2/14/2020

                                      AVOID AT ALL COSTS!! DANGEROUS AND DISGUSTING! This place is not worth your money. Go to a newer development that charges the same prices and are way nicer, up to code and have no pests. Speaking of pests, the establishments downstairs that the leasing officeā€¦Ā See More >
                                        Manager

                                        1/5/2024

                                        Pencil Factory Flats
                                        We are disappointed to hear that you did not have a more positive experience with us at Pencil Factory Flats. We appreciate you bringing this experience to our attention.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2019

                                        9/7/2019

                                        In short, problems occurs because of polarizing opposites or diversity between residences in the apartment. Binary compositions or saying one person is wrong or right is under the scopes of deception. GA student residences adhere to having fun on weekends, but depending on the theā€¦Ā See More >
                                          Manager

                                          1/6/2024

                                          Pencil Factory Flats
                                          Anonymous, we regret to hear that you had a negative experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2019

                                          5/27/2019

                                          This building is right next to GSU. College kids treat this place like a frat house. Trash everywhere and parties all the time. I have the displeasure of living facing the pool which is a club scene in the summer. Music louder outside than Iā€¦Ā See More >
                                            Manager

                                            1/5/2024

                                            Pencil Factory Flats
                                            Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your time here.
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2017 - 2019

                                            4/12/2019

                                            Pencil Factory used to be a good place to live until they changed their staff twice in the span of a month. The current staff are clowns and very disorganized. They ignore noise complaints and general safety concerns. The only good thing about this placeā€¦Ā See More >
                                              Manager

                                              1/5/2024

                                              Pencil Factory Flats
                                              Anonymous, we regret to hear that you had a negative experience with us.
                                              Review Author Icon

                                              Resident 614645

                                              Verified Resident ā€¢ 2018 - 2019

                                              3/12/2019

                                              Pencil Factory Flats is a property situated in a convenient location that has easy access to highways & shops. However, there is much poverty in the area (very visible homelessness & on occasion outside brawls) & unfortunately it is extremely noisybeing that the King Memorialā€¦Ā See More >
                                                Manager

                                                3/21/2019

                                                Pencil Factory Flats
                                                We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (404) 525-7000 to discuss this further.
                                                Review Author Icon

                                                Resident 606520

                                                Verified Resident ā€¢ 2015 - 2019

                                                2/21/2019

                                                Pencils Factory Flats is a great place to live. it provides great access to Downtown Atlanta and surrounding areas. The facilities are perfect for what I need. Managers and employees deal with my issue with urgency and rectify them. Great view from apartment

                                                  Manager

                                                  3/5/2019

                                                  Pencil Factory Flats
                                                  Thank you for your positive review! We're glad to see you are taking advantage of our great location and community amenities. Thanks again, and please let us know if there is anything we can do for you.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Parking Deck
                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $25. Restrictions: Monthly Pet Rent is $25 Per Pet
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Rent: $25. Restrictions: Rottweiler, Doberman Pinscher, Pit Bull, Terrier/Staffordshire Terrier, Chow, Presa Canarios, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 1, 2 and 3 Bedroom Flats and Lofts
                                                  • Abundant Retail Shopping
                                                  • Ceilings 9asher an vaulted Dryer
                                                  • Clubhouse
                                                  • Downtown and Midtown Views
                                                  • Energy Star Stainless Steel Appliances
                                                  • Fitness Center
                                                  • Garden Tubs and Stand Up Showers
                                                  • Google Fiber Community
                                                  • Granite Countertops
                                                  • Mahogany Cabinetry
                                                  • On-Site Maintenance
                                                  • On-site Mailboxes
                                                  • Patio or Juliet Balconies Available
                                                  • Pool
                                                  • Wood Floors
                                                  Show Less
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                                                  Leasing

                                                  Look and Lease the same day receive 4 weeks FREE !
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  B+
                                                  B+
                                                  Communities
                                                  3213

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 187 number of votes by renters, Pencil Factory Flats is currently rated 3.5 out of 5 stars.
                                                  Pencil Factory Flats is rated 2.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Pencil Factory Flats is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Pencil Factory Flats is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Pencil Factory Flats is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Pencil Factory Flats is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Pencil Factory Flats is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 174.4 days to their community reviews in the past year.
                                                  Greystar
                                                  Cats Allowed
                                                  Rent: $25
                                                  Restrictions: Monthly Pet Rent is $25 Per Pet
                                                  Dogs Allowed
                                                  Rent: $25
                                                  Restrictions: Rottweiler, Doberman Pinscher, Pit Bull, Terrier/Staffordshire Terrier, Chow, Presa Canarios, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof.
                                                  1 Bed, 1 Bath
                                                  1 Bed, 2 Baths
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  2 Beds, 3 Baths
                                                  3 Beds, 3 Baths
                                                  Studio, 1 Bath
                                                  LOOK AND LEASE THE SAME DAY RECEIVE 6 WEEKS FREE!

                                                  Contact Property

                                                  March 2024

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                                                  Pencil Factory Flats is a 585 - 1,922 sq. ft. apartment in Atlanta in zip code 30312. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,270 - $2,709. Nearby cities include Brookhaven, Vinings, Decatur, Mableton, and Avondale Estates.

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