Heritage at Riverstone
AVERAGE RATING
recommended by:
23%
overall rating:
23%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Office Staff is horrible
From: -Anonymous-Date posted: 5/15/2007
Years at this apartment: 2006 - 2007
1 response
The office staff at Heritage are some of the most unorganized and nastiest people I have ever met. We have asked them several times to clean up the mounds of bird poop on our deck from pigeons, but they refused even after I filed a formal report. It is so bad you can t even go out on the deck without gagging. We have also told them several times about the noisy neighbors but they didn t do anything about it. But the final straw was when they lost my rent check!! The girl that we gave it to denied losing it because she didn t want to get in trouble so the manager and assistant manager treated us like liars, even though we had turned in our rent 10 months in a row with no issues. Since they did not believe us they made our rent go up over $100 and we were charged $200 in late fees! These people are crooks and should not be allowed to run a business. The manager and assistant manager were incredibly rude. WE ARE MOVING! DO NOT MOVE HERE UNLESS YOU WANT TO GET SWINDLED!!
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User Responses |
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| From: Anonymous | Date: 11/17/2008 |
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Once you rent an apt it is then your property and resposibility to maintain and keep it clean.
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