Gentian Oaks
4503 Reese Road, Columbus, GA 31907
706-561-5081  save favorite
AVERAGE RATING
recommended by:
44%

overall rating:
2.6
3.1
3.11 Parking:
2.8
2.78 Maintenance:
2.4
2.44 Construction:
2.8
2.78 Noise:
2.8
2.78 Grounds:
2.8
2.78 Safety:
2.8
2.78 Office Staff:
< | >

Unprofessional and uncaring staff

From: -Anonymous-
Date posted: 2/10/2006
Years at this apartment: 2001 - 2006
 
Office staff don't give any notice of maintenance. Often, the office is locked with no indication of whether and when the staff will return. Although office hours are 10-6 on weekdays, there are hours of time in which the office is completely locked up. Phone calls go unanswered. Calling the owner in Florida is no help, either. When calls are returned, the owner often blames the resident for causing trouble. There is a very noticeable lack of professionalism and caring from office staff

The only thing you get is pest control included with the rental. You have to pay extra for water, sewage, basic cable, etc. Even pest control is done without your knowledge and without any notice. These apartments used to be quieter, with mostly ex-military and retired people. Now, they have become very noisy, especially on weekends. Management used to be better in the past so much so that I have recommended these apartments to my friends. Now I'm waiting for my lease to expire so I can get the h*ll outta here! bYr9ljUwtCbMRXE8dRDC

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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