I moved in Preston Pointe around four months ago, and regretted the vast majority of that time. My first issue with the complex was directly due to the complex manager, Pam. Pam left an adhesive sticker on my car demanding me to remove my automobile from the premises. Upon asking Pam, I was told that she was "tired of looking at my car" and that it would be towed unless I parked differently. She also stated that it was against my lease to have my unattractive car on the premises. There is not a spot in my entire lease that states that.

The second incident dealt with a rodent that ate through the duct on the dryer. Upon asking the staff to review this and fix the issue, I was told that they would send maintenence to look at it. Maintenence came and said they were not liable. They would then send the pest control officer to look, who said maintenence was liable, and not him. The office continued to promise they would look into it. The Manager said that it was not their fault, and that we should have to pay for all damages! After recieving the runaround from every member of the staff, I forced myself to purchase the damaged parts myself, completely eating the bill on my own. I have never seen a staff so incredibly unhelpful in my entire life.

I cannot wait until this one year is up.

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