Highlands Reserve
AVERAGE RATING
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Good Community Getting Better
From: -Anonymous-Date posted: 5/18/2008
Years at this apartment: 2006 - 2007
I wrote a review of this community in April of 2007 and I griped about items that in hindsite seem pretty lame. On top of that, the community has improved over the last year.
The office staff is very responsive and professional and that makes a huge difference. Maintenance is also quite good/responsive and they are willing to work with tenants to fix items that go outside "normal wear and tear" (I'm clumsy...it's a gift).
In addition to the office and maintenance staff being much improved, the second impetus for my change of heart is the fact that I've looked at several (>10) other communities over the last year. ALL of those communities have significantly higher rental rates than Orleans of Decatur. To its credit, Orleans compares quite favourably when you consider the rental rate, the location, the physical make up of the community, and the professionalism of the staff...In short, you could easily do MUCH worse than this community and you'd probably be spending more in the process.
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