Arbor Terrace formerly Pinnacle Homes at Rocky Ridge
AVERAGE RATING
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Management Doing Great
From: -Anonymous-Date posted: 12/6/2005
Years at this apartment: 2005 - 2005
1 response
I've loved everything about the property. Barbara, the Business Manager, stepped in the beginning of 2005. She has done an awesome job in customer service and training her staff. Anytime I have been in the office the staff is always communicating with one another and helping one another. Never have I had a problem with being helped. The service team has responded to any issues I had within 24 hours, and even on weekends! The office staff has gone out of their way to accomodate me and make me feel welcomed. They even hired a courtesy officer who patrols the property at night to make sure everything is secure and quiet! I have thoroughly enjoyed my time here and will readily renew my lease when the time comes!
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User Responses |
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| From: fixme2 | Date: 03/07/2006 |
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Wow! score one more for Pinnacle's management team! You guys really know how to be creative in your postings to this website! Is it really so hard to find residents who will write their own positive comments? I guess those "favors" you're offering your tenants just aren't that fabulous after all? - just a casual observation from a not at all satisfied customer
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