Wesley Pond Apartments
3000 Highway 5, Douglasville, GA 30135
888-375-7185 ext 2658  WEBSITE save favorite
AVERAGE RATING
recommended by:
11%

overall rating:
2.5
2.8
2.83 Parking:
2.6
2.64 Maintenance:
2.6
2.6 Construction:
3.1
3.09 Noise:
3.0
2.96 Grounds:
2.7
2.7 Safety:
2.4
2.43 Office Staff:
< | >

Managment response

From: starrie@comcast.net
Date posted: 5/16/2005
Years at this apartment: 2005 - 2005
User Response is available. 1 response
 
We here at Wesley Pond want you to know that we are a caring staff. We provide the best to make all our residents stay the best experience possible. Our office staff and maintenance staff provide the best service possible. Our beautiful apartments apartments are surrounded by a lovely park like atmosphere. Our prices are more then comparible to any community around. Before you make your decision come spend some time with us.




Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 5 of 5
Noise:
5 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: mraphid Date: 05/26/2005
Wow. I don't know which staff wrote this review, but I never met them! I lived at Wesley Pond for 8 months, and it was the worst living decision I have ever made. Yes, the lake is nice, but we couldn't really enjoy it because our porch was so dirty and the wood damaged (my friend was sure there were termites too). We put in a work order BEFORE we even moved in to get it repaired and painted, and it NEVER was completed in the 8 months I lived there. I even followed up, but nothing was ever done...
Another thing, I called to verify the rent payment with Yvette (one of the girls in the office) when I made my first payment. Yes, I should have looked at the lease, but I thought I could just call and trust the staff since she went and got the lease out of my file when I called. Well, three months later we receive a bill for over $300 for rent due. Apparently, Yvette had told me the wrong price and they did not catch it for THREE months. So in December, right before Christmas, we had to come up with the money. Mary, the property manager, seemed to be understanding, but gave little leeway as far as a payment plan or whatever. I don't mind paying the right rent that was on the lease, my issue was that there was no office communication and organization and I was told the wrong price. Then they expect us to come up with it right before Christmas with no notice. Wesley Pond's office is a mess. And although I have moved out several months ago, I am STILL dealing with the apartment. I received a bill for over $700 in charges on my Statement of Security Deposit Account. $700!!!! They're saying that I still have rent due, that I didn't turn in keys, that I destroyed the carpet and bathtub, etc etc etc. When I called about the charges, Mary said that she knew I turned in my keys and didn't know why that was there (my question is, if this was a mistake [$150 for keys], then who's to say the rest of it isn't BS??? When I asked if I can contest the charges, she said no. Oh, but I WILL contest the charges. I have already left a message with corporate and I am faxing a letter to both the property and the corp. office. Maybe they will be more organized than the people beneath them handling the tenants!!!!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Wesley Pond Apartments
          Douglasville apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif