Idlewylde

the worst experience you can have while looking for apts....

From: jae305
Date posted: 7/22/2006
Years at this apartment: 2006-01-01 - 2006-01-01
2 responses

idlewylde apts has the worst leasing consultants there is in the industry.

i walked in on 7/17/06 to apply for an apt and everything went fine and was told i waould have an apt in the 1st floor like i wanted.

after processing my app i was aprroved but then receive a call from Lydia telling me that unfortunely the apt i was promised has been rented to someone else but she can place me in the basement level apt.

i refused to move in the basement and if im going to pay that amount of money i want what i want which was the first floor.

well the next day i walk in and speak with lauren because lydia was not available and ask if they have a 2nd floor available because i like idlewylde so much that i would be willing to make an exception plus lydia told me if im not pleased i can switch apts to a first floor when one becomes available at no cost or any penalties which later after speaking with the corporate i find out is a lie and there is a $500 penalty.

but back to the story she finds an apt in the 2nd floor available which happens to be above the model apt which is perfect because im a single father and my son is only 2 years old and will play and run and dont want anyone underneath me complaining about noise.

well after she tells me that she is reserving the apt for me i call the next day to obtain the utilities phone #'s for the property because it wasnt given to me when i accepted the apt.

but to my surprise i find out that the apt that i was promised for the second time on the second floor above the model apt is already leased to someone else who had given indication that may cancel but happened to call the same day i decided to take the apt to say that they weren't going to cancel and will be moving in.

which none of this was explained to me so i had already called jackson emc to set up light and had to call back and cancel.

well lauren from idlewylde then tells me that they have moved me to apt 2923 without my approval and i ask where it was located and which floor and she tells me its on the second floor which is fine with me but i'm already irritated after all this as anyone would be.

i go check the apt and lauren calls me on my way and tells me that 2912 is available as well and when i get there both these apts are located in the 3rd floor.

Now im to the point that i feel they are just playing with me and so i walk in the leasing office and blow up and ask for my money back.

i call corporate and speak with amanda and she simply tells me she cant do anything for me but will put the copmplaint in there file so i advised her that i will let everyone know how horrible there leasing consultants are and im writing this complaint for anyone who does there research and would like to know the horrible service they are about to encounter.

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