Idlewylde
1435 Boggs Road, Duluth, GA 30096
770-923-2987  WEBSITE save favorite
AVERAGE RATING
recommended by:
35%

overall rating:
2.5
2.9
2.87 Parking:
2.8
2.85 Maintenance:
3.0
3.01 Construction:
2.5
2.51 Noise:
3.2
3.2 Grounds:
2.4
2.4 Safety:
2.4
2.39 Office Staff:
< | >

Response to 10/03/2006

From: -Anonymous-
Date posted: 11/17/2006
Years at this apartment: 2005 - 2006
User Response is available. 1 response
 
While inargurably Idlewylde is an attractive complex (which attracts residents), it is an unrealistic statistic to advertise complaints as LESS than 1% (referencing your 1 unhappy resident versus 842 happy residents) without supportive documentation of presentable surveys, etc, against your existing postings. While the 1 complaint per month may be factual as far as the public knows, the comments on the site are actuals from various residents living or have lived on the property.

Survey statistics do, however, reveal that MOST people happy or unhappy with any merchants (in any entity or capacity) do not complain. Usually the best residents in terms of what merchants expect (which is the bottom line on time payment) will come and go without a word, never stating their "beef". Their silence does not mean they do or did not have concerns, they simply chose not to voice them. Of the parties associated with public disclosure, that is, the residents actually posting views or opinions and the parties managing Idlewylde and/or property owners in corporate that are being cited by the opinions of residents -- neither can speak for silent tenants as their true feelings are not verifiable by printed postings or otherwise. To that end, those persons or individuals that chose to vocalize their concerns and experiences are the exception, that are assertive enough in some cases (as extremes exists in all instances) to publicize their experience. In many historical instances actions of this nature has been the catalyst or initializing instrument to change and/or improvement either by force or objective willingness of the "Authority" able to do so by listening and responding. A more favorable management response of willingness to listen with humility versus defensiveness and unproved statistics (posting actual survey results and testimonials) and/or acknowledgement of willingness to be professional and customer service friendly would have been a bit more tasteful than the tone of the 10/03/2006 posting -- therefore appealing and attracting more positive conclusions versus one of attack and criticism of your previous or existing patrons. It makes one wonder about the validity of the postings commenting on the unprofessionalism of the personnel and their aura toward their patrons when a less than favorable matter is approached. When you are in a business to obtain customers the old cliche' saying "You attract more kindness with honey versus bitterness" is true (EVEN WHEN EVERYTHING IS NOT PERFECT AND DISMAY OR DISCONTENT IS EXPRESSED OR SHARED BY PATRONS)-- (ALTHOUGH IT IS UNDERSTANDABLE THAT YOU WOULD RECTIFY AND/CLARIFY THE UNTRUTHFUL STATEMENT OF YOUR PROPERTY BEING ONE IN ACCEPTANCE OF SECTION 8 OR GOVERNMENT ASSISTANCE -- AS IT'S KNOWN THAT TYPICALLY TROUBLE COMES ALONG WITH SUCH -- SAD TO SAY. --I, DID HOWEVER, LEARN WHILE LIVING THERE THAT THE PROPERTY DIRECTLY NEXT DOOR IS SUCH A PROPERTY WITH INCOME LIMITATION FOR TENANTS--WHICH DISAPPOINTED ME TO BE SO CLOSE) While I understand discrimination laws protect the interest of everyone, it is unfortunate that in a lot of cases properties of this nature attracts a certain clientele' and I believe this was part of the problem with the negative loitering at Idlewylde. Resident ID's in light of the "rowdy" intrusive neighbors probably would not be a bad idea for the innocent victimized Idlewylde residents. This coupled with the incompentent rude staff is a huge draw back! No situation is perfect all of the time where a number of people are involved. That stands to reason. Rational minded consumers realize this in any reviews. The position of the "Authority" (that is Managers, Owners, etc.) is imperative to success, whether that involves corrective measures or continued positive growth with current procedures (if they are working), which is where the focus should be as the pace of day-to-day life changes standards on a regular basis - in order to be up to speed and compete favorably.

I lived there under the current management and staff -- I know!!!!!! View each review objectively based on wording, tone and intellect to separate the angry trouble maker that nobody can please (and unreasonable aura) versus the sincere citizen that simply want to bring truth to light that otherwise would be concealed to win you over as a tenant and the truth later learned on the opposite side of the application and recruitment to their detriment. 3mPoZ6gGN6wTPgNi4L2C

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 4 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 06/02/2009
Tis true my friend. This place sucks!! ANYONE READING UNDERSTAND THE MANAGEMENT ARE HELLSPAWN!! THEY DO NOT CARE ABOUT YOU! ONLY THEIR REPUTATION!
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