2580 North Berkeley Lake Road, Duluth, GA 30096
678-376-6600  WEBSITE save favorite
AVERAGE RATING
recommended by:
84%

overall rating:
3.6
3.7
3.69 Parking:
3.9
3.94 Maintenance:
3.5
3.53 Construction:
3.3
3.31 Noise:
3.9
3.89 Grounds:
3.9
3.89 Safety:
3.8
3.78 Office Staff:
< | >

Office Manager does not keep promises

From: -Anonymous-
Date posted: 5/3/2005
Years at this apartment: 2003-01-01 - 2005-01-01
User Response is available. 1 response
 

The office staff including the manager of the property, Kathryn, does not care about current residents or fulfilling promises made to those residents.

Recently, as a tenant, we were going to re-sign a lease and requested the proper paperwork.

They would tell us that they would have it in our door by the end of that business day for 4 business days in a row.

Each day when we arrived home, the papers were not there.

When the manager was contacted for the THIRD time about the lease agreement, she did not have the courtesy to even return the phone call.

The lease was in the door that day without an apology or an explanation as to why it took so long to receive the lease agreement.


Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
5 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: prescott38 Date: 05/21/2005
If that is your only complaint then I'm glad that I will be moving in there next month. I was helped by Kathryn and her customer service was the deciding factor on leasing with Paces Commons.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Your Renter’s Rights to Repairs: How To Negotiate Before a Signing a Lease - Oct 17
   Ceiling Storage: Your Highest Stowing Potential - Oct 10
   Who’s Liable for Bedbug Infestations and Bacteria–You or Your Landlord? - Oct 03
   6 Ways to Declutter and Rework a Room for Good - Sep 28
   4 Ways to Find a Roommate - Jul 15
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Paces Common
          Duluth apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif