Colonial Grand at Shiloh formerly Somerset at Shiloh & Alta Green
1750 Shiloh Road Northwest,
Kennesaw,
GA
30144
678-354-0860 save favorite
678-354-0860 save favorite
AVERAGE RATING
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Sloppy Management
From: -Anonymous-Date posted: 12/15/2003
Years at this apartment: 2003 - 2004
Movoing out was the best thing I have done while at Alta Green! Issues were not properly taken care of while I was there...you had to make more than 3 calls to get action. The "Assistant Manager" ( J ) has compromised the Confindentiality that Alta Green promises to enforce and protect. You are made aware of the Confidentiality Notice upon signing your lease. Her work is sloppy and can allow for further action due to releasing confidential information pertaining to residents. Unknown to another previous resident, I have his information, but I will let him know she sent it to me, so he can be aware as well that his info is NOT protected as it should be according to the Confidential Notice. Paperwork is sloppy and not done in a proper time frame, I received my final bill 3 months later, and yet the utility company has confirmed that Alta Green had the info for over 2 months. As to the other issues not being taken care of while at Alta Green, it's not surprising that Maintenance and Grounds personnel would not give 100% on certain days knowing that the Assitant Manager was talking down to them and about them behind their backs. Not to mention the office staff as well, which in turn could indicate why there is a high turnover. She likes to maintain the control of management to ensure job security for herself.
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Up to: Colonial Grand at Shiloh (formerly Somerset at Shiloh & Alta Green)
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