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Cortland Sugarloaf

5375 Sugarloaf Lane, Lawrenceville, GA 30044
(354 Reviews)
$1,420 - $2,316/mo
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Floor Plans & Pricing

1 Bedroom

The Santa Anita

1 Bed, 1 Bath | 858 sq. ft.

$1,455

3 Available Units

See Floor Plan Details

The Hialeah

1 Bed, 1 Bath | 742 sq. ft.

$1,420

2 Available Units

See Floor Plan Details

The Saratoga

1 Bed, 1 Bath | 890 sq. ft.

$1,540

2 Available Units

See Floor Plan Details

2 Bedrooms

The Meadowlands

2 Beds, 2 Baths | 1,265 sq. ft.

$1,664

3 Available Units

See Floor Plan Details

The Delmar

2 Beds, 2 Baths | 1,225 sq. ft.

$1,679

3 Available Units

See Floor Plan Details

The Belmont

2 Beds, 1 Bath | 1,071 sq. ft.

$1,730

2 Available Units

See Floor Plan Details

3 Bedrooms

The Churchill Downs

3 Beds, 2 Baths | 1,510 sq. ft.

$2,316

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.3

Safety

4.5

Office Staff

4.7

Maintenance

4.9

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.09 days

View Community Timeline
View Community Timeline

Cortland Sugarloaf Reviews

(345)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1234896

Verified Resident 2024

3/14/2024

The management of Corrland at Sigarloaf must work harder to improve in many areas where they are lacking, such as security at the entrance, better regulation of parking spaces for residents' vehicles and the appearance of garbage containers outside the apartments.

    Manager

    3/23/2024

    Cortland Sugarloaf
    Hello, Thank you for taking the time to share your feedback regarding life at Cortland Sugarloaf. While we have the grounds patrolled regularly to keep an eye out for improperly parked vehicles as well any litter, if you are ever aware of illegally parked cars that may have been missed or an area that could use additional cleaning, please let us know and we will be happy to have someone out as soon as possible. We would greatly appreciate an opportunity to discuss these concerns with you at your convenience. Could you please reach out to our team at sugarloaf@cortland.com? We look forward to assisting you. -Your Cortland Sugarloaf team
    Review Author Icon

    Resident 1229933

    Verified Resident 2023 - 2024

    2/27/2024

    I recently had the pleasure of staying at Cortland Sugarloaf Apartments, and I must say, the customer service exceeded my expectations. The staff was incredibly attentive and accommodating, making my experience truly enjoyable. Moreover, the apartments themselves are not only aesthetically pleasing but also remarkably… See More >
      Manager

      2/29/2024

      Cortland Sugarloaf
      Hi, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at sugarloaf@cortland.com if you ever need anything at all. - Your team at Cortland Sugarloaf
      Review Author Icon

      Resident 1224919

      Verified Resident 2023 - 2024

      2/9/2024

      Cortland has spacious apartments with helpful staff, although they can sometimes be hard to get a hold of over the phone. I like the amenities offered and enjoy the group fitness classes and community events.

        Manager

        2/15/2024

        Cortland Sugarloaf
        Hello, Thank you for taking a moment to share your feedback with us. We're glad to hear that overall you've been enjoying living at our community and taking advantage of the group fitness classes and resident events. We regret to hear that you've had trouble getting in touch with us in the past. While we may not always be able to answer calls when they come in due to helping a current or prospective resident in the office or giving a tour, our team strives to return all calls and messages in a timely manner. If you ever need anything at all, please always feel welcome to contact us via email at sugarloaf@cortland.com. -Your team at Cortland Sugarloaf
        Review Author Icon

        Resident 1209824

        Verified Resident 2023

        12/19/2023

        This is the nicest apartment I have lived in. The apartment is very spacious compared to a newer constructed apartment. The design details are on pointe! It's a quiet community! The office team is awesome! I couldn't ask for more.

          Manager

          12/21/2023

          Cortland Sugarloaf
          Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Sugarloaf
          Review Author Icon

          Resident 1207676

          Verified Resident 2023

          12/12/2023

          Great apartment I would recommend to anyone from the time that I started my application until three months later now I have had exceptional service as well as great customer service from all other staff. Everyone has kept me updated on payments as well as… See More >
            Manager

            12/13/2023

            Cortland Sugarloaf
            Hi there, Thank you so much for taking a moment to share your feedback with us and for giving one of our amazing associates a shout out! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Sugarloaf
            Review Author Icon

            Resident 1204981

            Verified Resident 2023

            12/5/2023

            My experience overall has been nice! I have no issues with my neighbors. Management in the office is pretty helpful. The main thing I don’t like is not having my own water bill but having to split amongst the whole building.… See More >
              Manager

              12/7/2023

              Cortland Sugarloaf
              Hi there, Thank you so much for taking a moment to share your feedback with us. We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all or would like to discuss any concerns you may have. - Your team at Cortland Sugarloaf
              Review Author Icon

              Resident 1200700

              Verified Resident 2023

              11/19/2023

              Muy buena atención de todo el personal, felicitaciones y muchas gracias continúen así brindando lo mejor para que los residentes nos sintamos a gusto en nuestro nuevo hogar, nos sentimos bien aquí nos gusta la tranquilidad y el paisaje alrededor nos sentimos cómodos en y… See More >
                Manager

                11/22/2023

                Cortland Sugarloaf
                Hola, estamos encantados de saber que ha tenido una excelente experiencia en Cortland Sugarloaf. No dude en comunicarse con nosotros en sugarloaf@cortland.com si alguna vez necesita algo. -Cortland Sugarloaf
                Review Author Icon

                Resident 1198182

                Verified Resident 2023

                11/10/2023

                Poor move in experience all together. My apartment was not clean at all, and was not in the proper move in condition. The bathroom tub/shower paint is peeling, caulking cracking, etc. It is not fair for the price we pay a month to just be… See More >
                  Manager

                  11/14/2023

                  Cortland Sugarloaf
                  Hello, We sincerely regret to hear that you had these concerns at move-in. We do our best to avoid this type of situation by conducting pre-move-in inspections to ensure that everything is cleaned and in good working order. I would greatly appreciate an opportunity to speak with you in regards to this and get this addressed as soon as possible. Please feel free to reach out at sugarloaf@cortland.com or by stopping by the office. -Your Cortland Sugarloaf team
                  Review Author Icon

                  Resident 1179785

                  Verified Resident 2023

                  9/12/2023

                  My experiences have been very good in so far as I have been able to be there due to a busy school and work schedule. The other residents seem like good people and I do not have any fears for my wife's safety.

                    Manager

                    9/14/2023

                    Cortland Sugarloaf
                    Hello, We are happy to hear that your experience with Cortland Sugarloaf has been great. Please fell free to reach out to us if you need anything. - Your Team at Cortland Sugarloaf.
                    Review Author Icon

                    Resident 1177379

                    Verified Resident 2023

                    9/6/2023

                    Courtland Sugarloaf is one of the most place to leave as well as team and neighbors are awesome. Everything you need is near to you, like schools, fast food, Mall and supermarket as well as easy access to the mainly roads.

                      Manager

                      9/8/2023

                      Cortland Sugarloaf
                      Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Sugarloaf
                      Review Author Icon

                      Resident 1133745

                      Verified Resident 2023

                      4/22/2023

                      It is a safe, quiet and comfortable place. Excellent recreational areas. Great location. The staff is very attentive and willing to help. I feel very pleased to live here. Excellent choice to live here.

                        Manager

                        4/23/2023

                        Cortland Sugarloaf
                        Hi, we're thrilled to hear that you've had a great experience at Cortland Sugarloaf. We're always here for you if you need anything at all. - Your team at Cortland Sugarloaf
                        Review Author Icon

                        roy.smith19871

                        Resident 2020

                        10/11/2020

                        I want to give 0 stars, but I could not. Don't go with reviews, many are fake and many are they asked to write with 5 star. They offer gift card if you give 5 start review. So, Don't get fool with reviews. If you're… See More >
                          Review Author Icon

                          Resident 708221

                          Verified Resident 2019

                          10/19/2019

                          Love the location , nice woodsy area, quiet , convenient ........................,..,,.,............ .......... ...................................................................................................

                            Review Author Icon

                            Resident 706302

                            Verified Resident 2018 - 2019

                            10/14/2019

                            I have lived her for a lil over a year with very few issues or problems. But there are a few things that have left me unhappy the enormous amount of dog poop on the property although it has gotten a little better in my… See More >
                              Manager

                              10/23/2019

                              Cortland Sugarloaf
                              Dear Valued Resident, Thank you so much for your feedback. It is important to us and we are always looking for ways to improve. We will check in with our landscapers to see what pesticides they are using as everything they use should be pet friendly! As soon as we hear back we will be in touch. Kind Regards, The James at Sugarloaf Management Team
                              Review Author Icon

                              Resident 697167

                              Verified Resident 2018 - 2019

                              9/19/2019

                              Sdjfjfndndndndndndmdmfmfmcncncncncncncncncncncncncncncncncn :)

                                Review Author Icon

                                Resident 695057

                                Verified Resident 2019

                                9/15/2019

                                Perla is awesome! I have not rented an apartment in over 10 years so I was quite anxious about returning to apartment living. Perla made my entire process seamless from touring to moving in and receiving keys.

                                  Manager

                                  10/2/2019

                                  Cortland Sugarloaf
                                  Thank you for recognizing all the hard work that Perla does around here! We are truly lucky to have her on our team. We hope to see you at our next resident event! -The James at Sugarloaf Team
                                  Review Author Icon

                                  Resident 688884

                                  Verified Resident 2018 - 2019

                                  9/3/2019

                                  I enjoy living here and have a pretty good experience. I wish the lounge for residents could be opened 24/7 like some other apartments. One thing Im really not happy about is the pest control. I requested pest control 3 times and still found cockroaches… See More >
                                    Manager

                                    9/12/2019

                                    Cortland Sugarloaf
                                    Dear Valued Resident, Thank You for your feedback in regards to your home. We are excited to hear you are happy in your home for the most part. We understand that the summer can be the hardest on us in regards to bugs. Please reach out to me directly so we can find a solution for you! You can reach me at 770.822.5900 or derika.richardson@cortland.com. Sincerely, D'Erika R., Community Manager
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                                    Resident 681271

                                    Verified Resident 2016 - 2019

                                    8/16/2019

                                    I have been living here since April 2016 and I love it. I feel safe and love the community. Its very convenient to multiple grocery stores, school and small shopping centers. I would want to live anywhere but here at The James

                                      Manager

                                      8/23/2019

                                      Cortland Sugarloaf
                                      Dear Valued Resident, Thank you for your feedback! We are delighted that you are enjoying your stay with us, as well as the things this area! Please don't hesitate to reach out to us if you need anything! Sincerely, Your Team at The James at Sugarloaf by Cortland
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                                      Resident 677608

                                      Verified Resident 2019

                                      8/13/2019

                                      I feel very safe majority of the time only problem I have is the gate all his broke in and that people in the back always smokin weed. Management has concerned for their tenants which is very good that's what you need in a complex… See More >
                                        Manager

                                        8/23/2019

                                        Cortland Sugarloaf
                                        Dear Valued Resident, Thank You so much for your feedback! While we work to keep the community up and running smoothly, accidents do happen. Our gates arms have now been reinstalled so you are good to go. Also, our community is smoke free now so if you have any concerns with someone smoking, please let us know. If you ever have any issues, please call the service hotline at 1.866.912.6769. A request will be put in for our courtesy officer who would be more than happy to assist you! Thank You and let us know if you need anything! -The James at Sugarloaf Team
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                                        Resident 665377

                                        Verified Resident 2018 - 2019

                                        7/16/2019

                                        By far one of the best communities i have lived in. The staff & maintance is great. I wish the buildings were sprayed down more often as spider webs cover the stairs. Aside from this, I love my community.

                                          Manager

                                          7/23/2019

                                          Cortland Sugarloaf
                                          Hi, Thank you so much for your positive comments about The James at Sugarloaf by Cortland! We hope to see you at our next resident event! -The James at Sugarloaf Team
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                                          Resident 662550

                                          Verified Resident 2019

                                          8/21/2019

                                          Great place to live conveniently located near expressways and mall.......................................................

                                            Manager

                                            7/11/2019

                                            Cortland Sugarloaf
                                            Hi Verified Resident, thank you so much for your positive comments about The James at Sugarloaf by Cortland! We look forward to seeing you at our next resident event! -The James at Sugarloaf Team
                                            Review Author Icon

                                            Resident 661106

                                            Verified Resident 2019

                                            7/6/2019

                                            The more I live the more Im disappointed with the community. Maintenance works are great, I really appreciate their help. But my boiler has been leaking for weeks with annoying sound and it has been ruining my sleep for so long. Still no solution and… See More >
                                              Manager

                                              7/9/2019

                                              Cortland Sugarloaf
                                              Hi valued resident, We regret to hear that your time with us has been anything less than exceptional. I would love the opportunity to talk to you in more detail regarding your concerns to see what we can do to improve your stay with us. We would be happy to look into your hot water heater as well as apply treatments to keep pests out of your home. Please contact me at the leasing office directly at 770.822.5900 or email me at derika.richardson@cortland.com. Sincerely, D'Erika R, Community Manager
                                              Review Author Icon

                                              Resident 660428

                                              Verified Resident 2018 - 2019

                                              7/4/2019

                                              The James At Sugarloaf is a very safe and nice community to live in. We you place a service repair, theyre quick to respond to it. I also like that there is always some kind of event such as pool parties, barbecues, and community events… See More >
                                                Manager

                                                7/9/2019

                                                Cortland Sugarloaf
                                                Hello Verified Resident, Thank you for taking the time to let us know how we are doing. We appreciate the feedback and are happy to know we are making everyone else happy. We hope you have a great day! -James at Sugarloaf Team
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                                                Resident 649665

                                                Verified Resident 2011 - 2019

                                                6/7/2019

                                                The parking situation is an issue weekly. Disregard for handicap parking all the time. The handicap spot in front of Bldg 8 is very difficult to use, must get out and walk thru mud and plants. This has been my only complaint living here

                                                  Manager

                                                  6/13/2019

                                                  Cortland Sugarloaf
                                                  Verified Resident 649665, we really appreciate your feedback! Our resident's satisfaction is always our top priority. While we know parking can be a challenge we are always open to ideas that we can implement in order to improve things. Thank you for updating us on the issue near Building 8. We will inform our courtesy officer of this area which seems to be tighter than others to make sure that only residents are parking here. If we do decide to roll out another plan we feel would assist with this issue, we will be sure to send out a notification to everyone. Please keep us updated on everything! You can reach us at the office or through email at TheJames@cortland.com. Sincerely, -Your Team at The James at Sugarloaf
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                                                  Resident 644527

                                                  Verified Resident 2018 - 2019

                                                  5/25/2019

                                                  I love the community but the parking is terrible . I live in building 9 and i work late hours. So when i come home i can never get a closer parking always have to park by building 11. That's terrible for… See More >
                                                    Manager

                                                    6/7/2019

                                                    Cortland Sugarloaf
                                                    Hello, We appreciate you taking the time to leave us this feedback. While no parking plan is perfect, we are always looking into and open to ideas that may create a better living experience for all of our residents. In the instance that we find something that we would like to roll out, we will send out a notification to the community to inform everyone. In the meantime if you have any questions or concerns please let us know. We are transitioning to a new courtesy officers and he will be on duty within this next week. If you do have any concerns while walking to your building at night, he is available to speak with you (just call the service hotline). And of course, in case of emergency, please call 911. Sincerely, The James at Sugarloaf Team

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400 ~ 600. Rent: $20. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: German Shepherds, Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Fee: $400 ~ 600. Rent: $20. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: German Shepherds, Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    Leasing

                                                    Located minutes away from major employers like Gwinnett Medical Center, our Cortland community offers a world of opportunity just outside the heart of the city. Modern features like granite countertops and Nest thermostats, will make you proud to call any of our one, two, and three-bedroom apartments home. Sweat it out in our brand new, 24/7 fitness center and cool down at our saltwater pool, making for the perfect stay-at-home day. And when you re considering your weekend plans, you have plenty of options nearby. Grab a quick bite and shop around the Mall of Georgia, then get tickets to see a live show with friends at Infinite Energy Center. No matter what your day looks like, you ll come home to the hospitality and service of a team dedicated to you.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: Closed
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: Closed
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 354 number of votes by renters, Cortland Sugarloaf is currently rated 3.7 out of 5 stars.
                                                    Cortland Sugarloaf is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Cortland Sugarloaf is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cortland Sugarloaf is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cortland Sugarloaf is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cortland Sugarloaf is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cortland Sugarloaf is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.09 days to their community reviews in the past year.
                                                    Cortland
                                                    Cats Allowed
                                                    Fee: $400 ~ 600
                                                    Rent: $20
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: German Shepherds, Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400 ~ 600
                                                    Rent: $20
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: German Shepherds, Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Cortland Sugarloaf

                                                    March 2024

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                                                    Cortland Sugarloaf is a 742 - 1,510 sq. ft. apartment in Lawrenceville in zip code 30044. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,420. Nearby cities include Grayson, Duluth, Suwanee, Lilburn, and Dacula.

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