I have read many reviews about Herrington Woods Apartments in Lawrenceville, GA and have decided to give my review since I am ending my lease with them. If you are thinking of becoming a resident or are a resident of Herrington Woods Apartments, then I only ask for you to read this review in its entirety. I ve been a resident of Herrington Woods Apartments since August 2007 and have rented a townhome. It s a nice townhome; cosmetic changes to the outside of the community have been made, but none in the inside. The previous director, Michelle, which was here before was very cold and at times rude including a couple of her staff. The current director, Rubi and her staff are a bit more pleasant and somewhat understanding. I encourage you all, before considering a residence here, BE SURE that you can make your monthly payments because they re help is very minimal and the costs are truly EXPENSIVE! I have called maintenance several times over on problems inside the townhome and it has never been resolved. For example, my dishwasher kept flooding and they kept trying to repair it and it still didn t work. Instead of replacing the dishwasher, they decided to just leave it un-repaired. Another one of the complaints is the filter for the air duct which is supposed to be changed every six months. It took for me to go down there and ask for a filter for it to be changed. You may think this is petty, but they are supposed to come and do a check and necessary changes every six months and NEVER DO!!! So DON T EXPECT for them to do to anything or even put in a ticket for a repair but this may change after this review. A previous resident in the community whose townhome was broken into and robbed of their possessions; there were no letters on the doors from management stating the incident so other residents can be aware that there are break ins in the community. Police are here almost on an everyday basis and recently on a raid in the apartments in the back. Management are so QUICK to put a notice on your door on your lateness for monthly payment, but never to WARN you of life matter issues that is a concern of their residents. But PLEASE, don t think it s all the management s fault .OH NO! Let me give you an inside description of what is done in every apartment complex. The OWNERS of the complex hires management companies, such as Concord Management to run their property, collect payment, etc. When you, as a resident, complain to the management company, it s just a WASTE OF YOUR TIME! You are just complaining to them about what they do and don t do, but not to whom the property really matters to the most .THE OWNERS. Yeah, they re probably out-of-state owners and don t know anything. WHY' Because the management company running the property gets your complaints NOT THEM. And, oh boy!!!...If they do in fact do get the complaints, SHAME ON THEM!!!! But of course, they ll deny it just to cover their own rear ends! And what do they care anyways because after paying B.S. expenses and debt services, they are living off of YOUR MONEY, AKA CASH FLOW! So yes, Herrington Woods and their so called management company can do as many tenant appreciation days or move-in specials to keep and bring people in, but I tell you this DON T BE FOOLED BY HOW NICE IT LOOKS....THIS IS THE HOOD!!!! And they can try to make changes as much as they want, but it takes a good management company and owner s who care to make a difference. I would rather YOU, who are reading this to invest in your own home or go elsewhere hopefully to where it s GATED!! Love & Peace GOD BLESS!

Manager's Response
From: Manager	Date: 07/09/2009
Thank you very much for expressing your concerns. We apologize if your request have not been properly addresses and would like to have the opportunity to assist. We would also like to obtain more information in regards to the all of situations that you have stated above. Please feel free to call Customer Service at (877)500-8601 to further discuss your concerns. We also ask that you call your local law enforcement if at any time you witness suspicious activity and follow up with the community. We truly value your continued residency and look forward to your call!

User Responses
From: Anonymous	Date: 09/18/2009
I am a CURRENT resident and unfortunatley most of what has been written is TRUE...I have revecived serval notices pertaining to some inaccuratcies on my account and when I send a letter in regards to is requesting that I get more detailed information on why they are asking for extra monies I just get ..."I will look into this and get back wtih you ...." that NEVER happens its as if they dont expect for you to me smart enough to understand to ask questions...and with regards to the police being there everyother day that is ABSOLUTELY true...infact there is a police officer that lives a few doors down from me where with in that circle of townhomes...a robbery in broad day light too place...my two oldest children informed me of that and further more there were shots fired....I intend on leaving myself and I understand that they are a place with credit issues may go but I would much rather live with someone than to live in this type of complex or envoirment again...also it seems as if you speak engilsh you are getting charged more or they are looking for a way to move you out because of some of the things you see you know are not right...I am far from being racist or anything but I do believe they would much rather have the undocumented indiviuals living here rather than it being a mixed legitimate community
From: Anonymous	Date: 10/07/2009
Wow thank you to both of you. I am moving back to Georgia and this was 1 of 4 properties on my list to visit and rent but not anymore. It sounds ghetto fabulous and dangerous and besides I can't stand shotty customer service.

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