I have been them for some time now. They have always tried to fool people and i am highly disappointed. I did a huge mistake of signing a longer lease. They are now printing brochures/fliers saying that you have free internet but it is only for 3 months which is not mentioned anywhere. Also, they have usi (https://www.usibills.com/) for their water/sewer billings. Instead of paying per your usage, they charge a flat rate of $45 which they have constantly increased. it was $25 earlier when I moved and they increased it to $35 and now it is $45. I am single and in a 1 bedroom. Should I be charged $45 for water/sewage' This is totally UNFAIR. I contacted the water company and they said that they charge the individual apartments based on usage, then why is Wesley charging me this exhorbitantly higher rate. I have tried to talk with the staff but they told me that they can't do anything. Also note, folks, there is no laundry facility in the complex. And there is none nearby. In addition to your monthly rent, exhorbitant utlities, washer dryer charges, you would also have to shell out renter's insurance. Another point, for 560 apartments, they have a single swimming pool. Even though they boost of a huge park area, there are no swings etc for kids to play with. The entry gate is broken many times. There is trash on the road outside the apartment most of the times. The people above me make a lot of noise and I have complaint to the staff many time and they haven't done anything. Overall ratings negative. The landscape is ok but not much greenery around. I am sure their will be people who might have had a better experience, but after talking with some of my neighbours they share my feelings. The manager has tried to defend some of the issues earlier but besides writing in this forum, she has to keep up with the promises and work on the property as well.

User Responses
From: ashley79	Date: 05/26/2006
I fully agree with John. Here is the webaddress for the water utility company for others to inquire. https://www.usibills.com I guess we all should collectively complaint to the management or at the better business bureau (http://www.atlanta.bbb.org)
From: Rosario	Date: 06/30/2006
The way the water works is you are making a flat rate payment. Your account with the water company is a running account and is not paid until you move out. You can keep track of how much you are actually using on the website. Call for your username and password. If your bill comes out to less than what you have paid, you are supposed to be reimbursed. If you are using more than what you have paid, you will owe at the end. Really, people, you need to ask questions. Ignorance kills. And no, I don't work for Wesley.
From: clw1995	Date: 07/13/2006
First of all if you need to go to a facility to do your laundry there IS one close by - it's 2 minutes away on Herrington. All you do is cross over Old Norcross and it is right past Bruster's on your left. As for the landscaping - it's a fairly new complex and the plants are going to be small - they have to have time to grow! The water/sewer fee is fair - it all works out in the end. You're going to look like a freaking fool if you try to complain to the Better Business Beaureau. The entry gate HAS been broken quite a bit lately, but this is from the idiots that are too lazy to scan their card so they try to scoot in behind someone, or from people that don't live there that are trying to get in. I just hope their cars are getting as damaged as our gates are getting. I have lived in Wesley for 3 months now, and overall I am happy - there are a few minor things, but these kinds of things are going to happen everywhere.
From: mmoyer	Date: 08/18/2006
I appreciate all of your comments. At any time, please feel free to contact the office and we will be happy to provide you with the utility information in your contract. We find the levelized system is the best way for residents to control there monthly bills. Rosario is correct in explaining this as a budget billing system but again, please contact me with questions. manager@wesleyherrington.com. We have several plans for improvements to the communities amenities and we appreciate your patience while we implement them.

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