Disappointed from the actions of office and maintanence staff. The office staff is rude and close the leasing office whenever it is convenient for themselves, but inconvenient for the residents in the community. Maintenance nor pest control shouldn't have to be called numerous times to do the same task over and over again. The attitude of all staff at Hawthorne Woods is, "I'll take care of the resident if and when I want to!" The overall staff needs to learn as a whole the true definition of customer service and abide by it. After a long days work, no resident wants to come home to continuous problems and disrespectfulness from the staff at their place of residence. I wouldn't recommend Hawthorne Woods to anyone. I don't know anyone who would want to be disrespected and ignored in the office of their place of residence.

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