I would not rent an apartment from these people. one, lots of roaches and no security. Bee very careful that when you move out you tie up all ends with them because when I moved out I cleaned up everything and to my surprise I was contacted by a collection agency they called me for $48.00. They, (westminster sq) did not contact me to tell me I owe them they just send me over to a collection agency and it went on my credit report. I was never late with my rent, the toilet was always backed up, no water at times and as I mentioned before lots of bugs and roaches.

I was not even comfortable living there the the apartment was too high for crappy living

Manager's Response
From: Manager	Date: 12/09/2009
Hello all future and current residents of Westminster Square, I would like to take the time to acknowledge and appreciate your comments, concerns and compliments. GFI takes customer service seriously and uses the constructive criticism and feedback to make each and every residents experience at Westminster Square better on a daily basis. As part of the property's beautification project we have completed a conversion from centralized gas boilers shared by all apartments in each building to energy efficient electric water heaters in each apartment! This will help in adequately providing hot water for longer periods of time in all apartments as no one is sharing hot water heaters. As wonderful as the finished product of the project is it didn't come without inconvenience during the process and we greatly appreciate all of our current residents patience during the difficult conversion process. We do truly apologize for the inconvenience it caused. If you weren't aware, this project was just one of the changes since GFIs acquisition date of May 14, 2008. I would venture to say that 99% of these changes were for the better. Due to the condition of the community when we took over, it has definitely been challenging to bring everything up to par. We have implemented several new programs and ideas to correct the property's efficiency, and I can assure you they will be corrected. Also to answer some of the other questions in the previous posts, YES we do have 2 Courtesy Officers that live on site and they are both Police Officers with the local departments, YES we do have several amenities to offer such as a Newly Renovated Fitness Center, 3 Swimming Pools (2 under renovation), 3 Lighted Tennis Courts, A fully stocked lake and viewing platform, Playground area, Cyber Cafe and a Puppy Park. Remember, we contact 100% of our residents every month during our ??How We Doin??? follow up calls, so if you are having issues please voice them at this time and we will take care of them. Thank you all for your time and understanding. We really appreciate you all as residents at Westminster Square!

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