820 Hampton Road, McDonough, GA 30253
770-954-0078  WEBSITE save favorite
AVERAGE RATING
recommended by:
44%

overall rating:
2.3
3.0
3.04 Parking:
2.4
2.39 Maintenance:
2.4
2.37 Construction:
2.4
2.44 Noise:
2.5
2.5 Grounds:
2.3
2.3 Safety:
2.6
2.56 Office Staff:
< | >

Don't Walk Away.. RUN Away

From: renterchick27
Date posted: 10/14/2009
Years at this apartment: 2009-01-01 - 2009-01-01
User Response is available. 1 response
 

I'm thankful I found this site before making a big mistake but, to be honest, considering my experiences just viewing the apartment I doubt I would have rented regardless.

I drive by the complex all the time when visiting friends and family in the McDonough area. I decided to drop by and see what their specials were since there are always "free rent" signs around the complex. When I walked into the office the first thing that got my attention was the smell. Even with the A/C blowing full blast the place stank.

The second thing that got my attention was the rudeness of the property manager, Barbie. She was sitting at her desk watching a talk show and completely ignored me when I walked in so that she could finish watching television. I wasn't acknowledged until the time came for a commercial.

When I asked her about the specials she blatantly avoided answering my questions. I mentioned to her that a friend of mine lived at the complex years ago (when they were under different management) she asked me why I needed to see the apartments again if I'd already been there. I was so shocked by this unprofessional comment that I couldn't even answer.

At that point her show came back on so she told me I would have to schedule an appointment because she couldn't show me the apartment. By then she was watching television over my head. Obviously I didn't schedule an appointment and haven't been back but when looking for reviews on another apartment complex I found this site and thought I would share my experience.

If that woman was so rude and unprofessional to a person who she hadn't even gotten to sign a contract I can't imagine what she would be like to a person who is already legally stuck with her. In addition to her behavior the complex itself is a mess. There is trash everywhere, people hanging out by stairs and cars just staring at visitors. Once I got a good look around I barely felt safe and I couldn't even guess how things must be there at night.

I know what that apartment complex offers a lot of good deals but it seems as though it is a case of you get what you pay for.


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 10/15/2009
Your comments are so true.I totally agree with you. I know first hand, because I (USE)live there. That zoo crew staff is awful and so so rude.. Barbie is a cruella,there is nothing positive about her, the staff or the zoo maintenance crew. They have no customer service skills and lie about everything..from the lease to the maintenance....THE PLACE IS JUST AWFUL AWFUL.....NEED AN ENTIRE NEW OFFICE STAFF AND MAINTENANCCE.....
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