Elliot Gwinnett Place
#7,569 #5 #507

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Elliot Gwinnett Place

4025 Arc Way, Norcross, GA 30093
(116 Reviews)
$1,138 - $6,334/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 685 sq. ft.

$1,138 - $2,087

5 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 803 sq. ft.

$1,150 - $2,000

4 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,027 sq. ft.

$1,655 - $2,328

5 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,128 sq. ft.

$1,705 - $2,395

5 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 910 sq. ft.

$1,620 - $2,171

1 Available Unit

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,285 sq. ft.

$2,097 - $6,334

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B-

Review Ratings

Noise

3.2

Grounds

3.4

Safety

2.5

Office Staff

2.9

Maintenance

3.8

Neighborhood

3.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

13

Manager’s Review Engagement

A

Percentage of reviews responded to

92.31%

Manager’s Review Reply Time

B

Average time to respond to reviews

12.08 days

View Community Timeline
View Community Timeline

Elliot Gwinnett Place Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1215513

Verified Resident 2012 - 2024

1/8/2024

Not handicapped accessible I'n parking lot or to get in and out of building Or office or pool area and pool No apartments are handicap accessible People in office are not concerned about he issue, male in office is very rude

    Review Author Icon

    Resident 1208879

    Verified Resident 2017 - 2023

    12/15/2023

    I'm happy here and all is good. The neighborhood can get noisy at times with car traffic and sometimes the front security gate gets backed up. I had a few issues with the pool being closed during the summer months.

      Manager

      12/19/2023

      Elliot Gwinnett Place
      Our team appreciates your review! Thank you for drawing our attention to any issues you have noticed with gates, traffic, or pool closures. We will be sure to discuss your feedback, but please do not hesitate to contact us if there is more you would like to share.
      Review Author Icon

      Resident 1206782

      Verified Resident 2021 - 2023

      12/9/2023

      I give this community 7/10 we went thru several management and managers. These by far are the best, still some hiccups but so far so good. The maintenance turnover time is excellent. The landscaping is well taken care of. The new pool additions are beautiful.… See More >
        Manager

        12/15/2023

        Elliot Gwinnett Place
        We are so glad you have felt pleased with our community's management, care for our grounds, and our pool additions! Thank you very much for this encouragement, and please reach out whenever we may be of service to you.
        Review Author Icon

        Resident 1190510

        Verified Resident 2021 - 2023

        10/17/2023

        Antes estaban m?s baratos y ahora muy caro y es una mierda esos apartamentos , te ponen servicios obligados , llenos de cucaracha y todo horrible ,, NO RECOMENDADOS No es recomendable vivir ah? muy caro

          Manager

          10/20/2023

          Elliot Gwinnett Place
          Gracias por tu reseña. Nos esforzamos por mantener un entorno de vida libre de plagas y de alta calidad para todos nuestros residentes. Es decepcionante saber que no está satisfecho con nuestros esfuerzos y agradeceríamos tener la oportunidad de hablar con usted directamente. Visite nuestra oficina o llámenos en cualquier momento.
          Review Author Icon

          Resident 1181724

          Verified Resident 2020 - 2023

          9/18/2023

          Relatively and unnecessarily high monthly rent. The value of the apartments is definitely not proportional to the rent. Does the gym even work? It doesn't serve its purpose I do not know where residence pets or animals always come to scavenge my trash bags when put outside… See More >
            Manager

            9/27/2023

            Elliot Gwinnett Place
            Hello, thank you for sharing your perspective. Our team works hard to provide top-notch amenities and competitive rates to our residents. It is discouraging to hear that our gym and trash removal service have not impressed you, and our team would like to learn more. Please give us a call or visit our office so we can speak with you directly about your feedback. We appreciate your time.
            Review Author Icon

            Resident 1177172

            Verified Resident 2021 - 2023

            9/5/2023

            Location, parking, unit size, and amenities are good for the base rent price; however, some of the required extra fees are unjustifiable. For example, each unit must pay $40 per month for unreliable trash service. Office staff are completely unresponsive to emails, online messaging, and… See More >
              Manager

              9/9/2023

              Elliot Gwinnett Place
              Hello, thank you for letting us know that our convenient location and amenities are a good fit for your needs! Our maintenance team will be glad to hear that you are impressed by their timely service. We also appreciate you drawing our attention to any instances when you have had difficulty in reaching us. Please call our office or drop by so we can learn more, as well as answer any questions you have about fees in our community. We hope to hear from you soon.
              Review Author Icon

              Resident 1175784

              Verified Resident 2023

              8/31/2023

              Roach infested, loud music from passing cars, gym closes when office closes so I am unable to use it. Pool closed because the community always breaks the rules. Overall not the best spot. Rent going up

                Manager

                9/9/2023

                Elliot Gwinnett Place
                We appreciate you taking the time to review. Our team places a high priority on creating a peaceful, well-maintained living atmosphere here. While it can be challenging to monitor noise due to shared walls, we would be glad to speak with you about your feedback. We also regret any inconvenience you have experienced due to pool closings or gym hours. Please call or visit our office so we can speak with you directly.
                Review Author Icon

                Resident 1175186

                Verified Resident 2022 - 2023

                8/29/2023

                Ever since Birchstone took over, I've had pleasant experiences with the office staff and they address majority of my concerns. Maintenance comes promptly whenever I need them. I've had a few complaints about other tenants (arguing loudly, allowing their dogs to urinate/defecate wherever, not putting… See More >
                  Manager

                  9/2/2023

                  Elliot Gwinnett Place
                  It is great to hear that you are satisfied with our team's commitment to excellent customer service! We also appreciate your reminder regarding any issues with pet waste or noise. Our team will be sure to remind our residents of community policies, but we hope you will also drop by our office or call us if you have more you would like to discuss. Thank you for your time.
                  Review Author Icon

                  Resident 577542

                  Verified Resident 2023

                  8/17/2023

                  My experience at this community has been horrific, to say the least. This unit is definitely NOT fully renovated/"upgraded", as listed. I literally pay $2000+/monthly for an 1970s model unit, dressed up with new appliances & new counter tops.. same OLD baseboards, which the wood… See More >
                  Manager

                  8/30/2023

                  Elliot Gwinnett Place
                  We are very saddened by your feedback. Nothing matters more to us than your comfort, and we want to assure you we are here to help find an effective treatment for any pest concerns you may still have. Will you please call or stop by the office so we may follow up with you and make a plan for service? Thank you for this opportunity to help improve your experience.
                  Review Author Icon

                  Resident 1166209

                  Verified Resident 2015 - 2023

                  8/3/2023

                  In the begining had a problem with roaches. It took sometime to figure out why. Finally discovered it was because of a neighbor who had to move. The maintenance crew is awesome. They always respond timely and take care of the problem.

                    Manager

                    8/8/2023

                    Elliot Gwinnett Place
                    Our maintenance team will be thrilled to hear that their timely service has made such a positive impression on you! Thank you for letting us know that our efforts to address any pests in your home were successful. It is our pleasure to have you as a resident!
                    Review Author Icon

                    Resident 1149806

                    Verified Resident 2022 - 2023

                    6/12/2023

                    Very quiet. Only complaints are spotty valet garbage pickup and emails/phone systems not operating properly. Maintenance issues are addressed in timely manner. We really like it here. Residents are friendly and children polite, animals under control.

                      Manager

                      6/15/2023

                      Elliot Gwinnett Place
                      We appreciate your review! Our team is very proud of our family and pet-friendly atmosphere, and it is good to hear that our community meets your needs so well. We would be glad to discuss your feedback regarding trash removal or communication with our team, so please email us at CustomerServiceEast@BirchstoneRes.com when you have the time. Thank you!
                      Review Author Icon

                      Resident 1127681

                      Verified Resident 2004 - 2023

                      4/3/2023

                      overall satisfied with this community but due to some issues (eg, difficult to reach a live person when calling the office, not sure if any other forms of communication with the office are effective, resident portal not very helpful or informative) can't give full 5… See More >
                        Manager

                        4/12/2023

                        Elliot Gwinnett Place
                        Thank you for taking the time to share your review. We are sorry if you've had any trouble contacting us or if our resident portal does not provide the information you are looking for. Please contact us at so we can learn more about your experience and offer solutions to enhance your satisfaction with our community.
                        Review Author Icon

                        Resident 1127582

                        Verified Resident 2019 - 2023

                        4/3/2023

                        My experience has not been a good one. The entry gate never work. The rent is extremely high and doesnt match the worth of th property. The cabinets are terrible and Each management company has not improve at all

                          Manager

                          4/12/2023

                          Elliot Gwinnett Place
                          We appreciate your feedback which helps us identify the areas that may need an uplift. We offer competitive rents and make every effort to maintain a well-kept community. Please contact us so we may discuss your feedback in detail. Thank you.
                          Review Author Icon

                          Resident 1124653

                          Verified Resident 2022 - 2023

                          3/23/2023

                          No estoy satisfecho la manager y personal administrativo son incompetentes no dan soluciones ante solicitudes e inconvenientes que se presentan. -No soportan los consumos de aguas por lo que los cobros son exagerados y costosos. -he solicitado aseo exterior y no lo hacen por lo que aumentan… See More >
                            Review Author Icon

                            Resident 1122342

                            Verified Resident 2020 - 2023

                            3/16/2023

                            Overall I'd say it's been a poor experience. I plan to move soon. Maintenance and staff are not knowledgeable and don't resolve issues efficiently. They aren't responsive to the office phone during business hours.

                              Review Author Icon

                              Resident 1120578

                              Verified Resident 2004 - 2023

                              3/11/2023

                              I have lived in this community for 18+ years. I have seen 3 to 4 management changes. I am pleased with Elliot Gwinnett staff. I feel since I have lived here for a long time my Rent should be lower. ..

                                Manager

                                3/15/2023

                                Elliot Gwinnett Place
                                Thank you for being a loyal resident for over eighteen years! We are so glad that you enjoy living here and are happy with our team's service. If you would like to discuss your concerns about pricing in greater detail, please do not hesitate to call or visit our office.
                                Review Author Icon

                                Resident 1113635

                                Verified Resident 2015 - 2023

                                2/16/2023

                                I've lived here for 8 years, 3 different apartments. My first was infested with roaches. My second apartment I loved. It was newly upgraded. No roaches. Maintenance is awesome. They are quick to reply

                                  Manager

                                  2/25/2023

                                  Elliot Gwinnett Place
                                  We are happy to hear that you are pleased with your current home and our team's service, but disappointed that you had pest concerns in your previous apartment home. If you would like to discuss those concerns in greater detail or if we can be of assistance in any way, please don't hesitate to reach out to us. Thank you for being a loyal resident!
                                  Review Author Icon

                                  Resident 1104004

                                  Verified Resident 2021 - 2023

                                  1/19/2023

                                  Leasing staff is extremely unorganized water is constantly being shut off with no warning, no emails are sent out for major maintenance , gate is always broken but the police / swat is always here due to some type of violence going on, no loyalty… See More >
                                    Manager

                                    1/25/2023

                                    Elliot Gwinnett Place
                                    Thank you for reviewing. We want you to feel completely at ease in our community, and we value the good opinion of our residents. Your comments are discouraging to see, so we want to learn more about your observations. Our team is looking forward to hearing from you soon.
                                    Review Author Icon

                                    Resident 1100089

                                    Verified Resident 2020 - 2023

                                    1/5/2023

                                    I have not have good experience living here, my unit Floods.I had the problem since I move in. I experience flooding Tuesday evening and all through the night and no one came to help after calling the… See More >
                                    Manager

                                    1/10/2023

                                    Elliot Gwinnett Place
                                    Thank you for sharing your review. Addressing maintenance issues in a timely manner is a top priority of our team, so we are disheartened to hear of any experience you have had to the contrary. Please contact us at elliotgwinnettplace-ar@m.knck.io at your earliest convenience so we can learn more. We appreciate your time.

                                    Updated Review

                                    Review Author Icon

                                    Resident 924684

                                    Verified Resident 2017 - 2022

                                    12/26/2022

                                    It was been ok. Until the rent went up so high. Made it tough to pay. I dont like that we have a gym we never can use. Only open while im at work. And we need community meetings, town halls. Fix the gate.

                                      Manager

                                      12/30/2022

                                      Elliot Gwinnett Place
                                      Thank you for taking the time to leave a review. We value our residents and are always looking for ways to improve, so we appreciate your feedback about the gym and your suggestion about community meetings. We would love to discuss these matters in greater detail and get some additional input from you. Please call or visit our office when you have a moment. We hope to hear from you soon!

                                      Updated Review

                                      Review Author Icon

                                      Resident 912148

                                      Verified Resident 2021 - 2022

                                      12/5/2022

                                      This apartment management representative are racism. they toll my car for no reasons tag is still very well valid they talked down on disrespectful and now I can't even get to work without my car. They want me to pay to get my car back… See More >
                                        Manager

                                        12/21/2022

                                        Elliot Gwinnett Place
                                        Thank you for reaching out to us. Our parking policy is designed for the convenience of all residents, and we apologize if this was not your experience. Please know that we do not condone discrimination in our community and are deeply concerned by your allegations. We would like to have some additional details about your experience so we can address your concerns appropriately. At your earliest convenience, please contact us at elliotgwinnettplace-ar@m.knck.io.
                                        Review Author Icon

                                        Resident 1087039

                                        Verified Resident 2022

                                        11/20/2022

                                        It was very nice!!! Workers at the office of Elliot Gwinnett Place were very kind and wonderfully effective. What else I can say. It is not easy for me to make 200 characters of my feedback. I still need 9 more characters.

                                          Manager

                                          11/23/2022

                                          Elliot Gwinnett Place
                                          We are so happy to hear that our team provided top-notch service. Thank you for taking the time to leave a 5-star review!
                                          Review Author Icon

                                          Resident 930542

                                          Verified Resident 2021

                                          7/23/2021

                                          I love the professionalism, my leasing agent Dania was always on task as far as communication, I was never ignored and she always responded right away and very well organized and kind, I would definitely recommend Retreat to my friends and family.

                                            Updated Review

                                            Review Author Icon

                                            Resident 537205

                                            Verified Resident 2020 - 2021

                                            7/14/2021

                                            The apartment are nice and it is a quiet neighborhood the staff are nice and when you need something fix they come right on and get it fix the pool area set up nice and neat and the playground nice and clean

                                              Review Author Icon

                                              Resident 927433

                                              Verified Resident 2020 - 2021

                                              7/14/2021

                                              Horrible, the apartment was not move in ready. Took close to 3 hours to process everything because of the going back and forth Dania she was very unprofessional and not helpful at all, she was even considering me not to go through with moving because… See More >

                                                Features & Amenities

                                                Pets
                                                • Dogs Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Animal type not listed Allowed
                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • Business Center
                                                • Credit Card Payments Accepted
                                                • Fitness Center
                                                • Gated Access
                                                • Outdoor Kitchen and Barbecue
                                                • Package Receiving Service
                                                • Petcare Service
                                                • Pets Allowed
                                                • Playground
                                                • Pool
                                                • Positive Credit Reporting
                                                • Resident Lounge and Clubroom
                                                • Sports Court
                                                • Wash and Fold Center
                                                • convenient deposit alternative available
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                                                Leasing

                                                Find the perfect mix of comfort and convenience with spacious layouts, abundant amenities, and beautiful landscaping, all northeast of Atlanta in the sweet, small town of Norcross. Make yourself at home in any one of our pet-friendly apartments with cozy finishes and space to spare. You ve arrived at Elliot Gwinnett Place.Enjoy a relaxed pace in a charming space, complete with lovely landscaping, a clubhouse and fitness center, and plenty of outdoor diversions, including a resort-style swimming pool, a picnic and barbecue area, a playground, and a sports court with a soccer field. If you ve been searching for comfort and convenience, this is it.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Birchstone Residential

                                                B
                                                B
                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?

                                                Frequently Asked

                                                Based on 116 number of votes by renters, Elliot Gwinnett Place is currently rated 2.9 out of 5 stars.
                                                Elliot Gwinnett Place is rated 3.4/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                Elliot Gwinnett Place is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                Elliot Gwinnett Place is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                Elliot Gwinnett Place is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                Elliot Gwinnett Place is rated 3.2/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                Elliot Gwinnett Place is rated 2.9/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Managers have responded to 92.3077% of their community reviews in the past year.
                                                Managers have replied within 12.08 days to their community reviews in the past year.
                                                Birchstone Residential
                                                Dogs Allowed
                                                Pet Limit: 2
                                                Cats Allowed
                                                Pet Limit: 2
                                                Animal type not listed Allowed
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                Contact Property

                                                Elliot Gwinnett Place

                                                March 2024

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                                                Elliot Gwinnett Place is a 685 - 1,285 sq. ft. apartment in Norcross in zip code 30093. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,138 - $6,334. Nearby cities include Peachtree Corners, Doraville, Lilburn, Tucker, and Duluth.

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