44%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
I agree
From: -Anonymous-Date posted: 7/18/2009
Years at this apartment: 2009-01-01 - 2009-01-01
2 responses
I have lived here for about 5 months now and everything about the mold, and roaches has been true.
The staff seems very nice and professional.
I have that white power out, so I really don't have the bug issue.
When I first moved in I did though.
Usually you call the front office and tell them you need them to come spray they put you on the list and the guy comes out and sprays.
Do not pay the extra money for the washer and dryer.
I've have problems with them both and they took 2 months to replace my washer with another used washer.
As far as the gate they finally closed it, but the problem is they don't have any of the new tenants in the system so the card does not work.
They did however give me a code to get in and a temp card to get into the gate.
The carpet smells molded and mildewed.
If I could get my deposit back and move I would.
I would not recommend anyone move out here.
If you do please invest in the white powder called "ROACH AWAY" it kills roaches and other bugs except for ants.
I had a HUGE ant problem in one of the bedrooms and they did take care of that.
You also may want to request they replace the carpet in all room before you move in.
I had to have them fix the leaky faucet.
You will pay water separatly, so they try to not fix a lot of things so that you will have a high bill.
Stay on them!!!! It's always cops going to the very back of the complex and usually on the weekend someone is playing their music loud.
I've gotten to the point I call the cops!
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User Responses |
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| From: billduke1 | Date: 07/18/2009 |
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Get out while you can. I lived there for two years and it was the same back then. To get your deposit back you must follow procedure for moving out. Give them 60 days notice, clean it like it was when you moved in and don't let them keep a penny of it. All the stuff they say you must pay for is a lie because the law says that is part of normal wear and tear unless you knocked a hole in the wall or broke a window and such. They are ripping you off with the water bill charge because I live in a house now and using more water and my bill is less than $20 a month.
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| From: MoveToWesley | Date: 01/12/2010 |
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Thank you for your comments. We apologize if you are experiencing issues during your stay with us. For the most part, the only time we experience gate difficulties is when someone hits the gate with a vehicle. To remedy that issue, we have a full-time employee that focuses solely on making sure all gates at all of our properties are up and running. Sometimes the delay in fixing the gates is due to waiting on ordered parts that are back-ordered, etc. Please know that we take the safety of our communities very seriously and when a gate at any of our properties is temporarily out of order, we are working diligently to get it functioning properly again. If you are experiencing pest control issues, as you stated, we do have weekly pest control service that we offer to our residents, at no charge. If the weekly pest control service is not appearing to make a difference and you are totally unsatisfied with your home, set up an appointment with your Property Manager to discuss transferring on-site, or to a sister property. Also, you can contact us by calling our Resident Direct Connect at 1-800-695-6292, chatting with us live on our interactive website at www.WesleyApartments.com, by sending us a direct message through our Facebook page, or by visiting our website and clicking on Â?Customer ServiceÂ? for more information. Thank you for choosing Wesley Apartment Homes.
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